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University of Wisconsin System

Statewide public university system in Wisconsin

Administrative Assistant 3 - School of Business and Economics

Administrative SupportConfirmed live in the last 24 hours
Full-timeRiver Falls, WI, USA$21 /hrIn-person

About the Job

Requirements

  • Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
  • Ability to learn new or proprietary software programs, such as Workday.
  • Ability to use critical thinking to take instructions from multiple people and prioritize tasks.
  • Ability to maintain concentration and accurately complete tasks amid distractions and interruptions.
  • Ability to provide customer service by phone, email, and in person.
  • Good judgment and sensitivity when handling personal and confidential information.
  • High school diploma.

Responsibilities

  • Serve as a primary point of contact for the academic departments.
  • Assist as receptionist in the South Hall office.
  • Monitor general inboxes and voice messaging systems and refer inquiries to appropriate personnel.
  • Serve as liaison with campus support units, including Technology Services, Facilities Management, Parking and Police, and Campus Reservations.
  • Schedule logistics and secure resources for meetings, conferences, travel, and work unit operations.
  • Assist faculty and staff with registering for campus and off-campus conferences or training and securing travel arrangements and accommodations.
  • Advise faculty and staff on standard policies and procedures, including travel regulations, state vehicles, Fast Copy, audiovisual requirements, and room reservations.
  • Develop, implement, and maintain electronic and physical records and organizational systems for department operations in accordance with established policies and procedures.
  • Coordinate projects and program components, including scheduling, logistics, and unit workflow, and identify areas for process improvement.
  • With chair guidance, prepare and submit course schedules, corresponding faculty load reports, and requests to hire for dean approval.
  • With chair guidance, prepare and submit schedule change requests and special course fee requests for dean approval.
  • Identify, troubleshoot, and resolve problems with technical systems and programs related to department operations.
  • Submit new employee technology and access requests.
  • Provide first-line assistance with instructional technology equipment in South Hall classrooms, maintenance issues, and multifunctional devices; contact the Department of Technology Services for IT issues when requested.
  • Help chairs and directors monitor department, unit, or program budgets and expenses, and assist with budget development and projections as needed.
  • Manage inventory and facilitate purchasing office and classroom supplies for faculty and staff.
  • Facilitate purchases of approved special course fee materials and maintain appropriate documentation.
  • Compile department account-status summaries, including projected balances or deficits, and report them to the department chair when warranted.
  • Prepare and process fund-transfer or expense-reallocation memos based on the nature of expenses incurred.
  • Provide operational guidance and training on day-to-day activities of student workers and program staff as needed.
  • Assist with the student employment and work-study process.
  • Facilitate hiring of student workers as requested.
  • Direct and coordinate office functions performed by student clerical staff, check work quality, and approve student hours.
  • Help coordinate the CEBAH Award Reception in April with other administrative personnel by receiving student names from the Registrar’s Office, sending invitations, tracking RSVPs, reserving a room, managing catering, setting up the venue, and assisting with award distribution.
  • Develop, send, receive, copy, and distribute communications to appropriate entities according to established policies and procedures.
  • Prepare and audit complex records, edit documents, and review work completed by others.
  • Provide organizational information by phone, in person, and through other communication channels.
  • Schedule logistics and secure resources for meetings, conferences, travel, and work unit operations.

Desired Qualifications

  • One year or more of experience in an office environment.
  • Experience with multiline telephone systems and networked multifunctional devices.
  • Understanding of and ability to apply best practices for maintaining a personal workspace and office etiquette.

About the Company

University of Wisconsin System

Statewide public university system in Wisconsin

The University of Wisconsin System is Wisconsin's statewide public higher-education network, providing university study, research and community outreach. Its institutions include research universities in Madison and Milwaukee, comprehensive universities and a polytechnic university, with undergraduate, graduate, doctoral and professional programs. The Board of Regents sets policy and approves budgets, while system administration coordinates finance, technology and shared services for the member universities. Created in 1971 by merging two public university systems under one board, it is headquartered in Madison, Wisconsin, and uses Universities of Wisconsin as its public brand.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Madison, WI
Founded
1971

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