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Amgen

Makes biotech medicines for serious illnesses

CD&A Associate Director - Agentic AI Business Solutions

Program ManagementConfirmed live in the last 24 hours
Full-timeThousand Oaks, CA, USA

About the Job

Requirements

  • A doctorate degree and 3 years of commercial analytics, sales planning and insights, and/or operationalizing GenAI solutions experience; or a master's degree and 5 years of such experience; or a bachelor's degree and 7 years of such experience; or an associate's degree and 12 years of such experience; or a high school diploma or GED and 14 years of commercial analytics and/or operationalizing GenAI solutions experience.
  • In-depth experience working directly with commercial or data analytics teams.
  • A strong background delivering complex AI/ML initiatives, especially GenAI agents or copilots that automate tasks or drive decision workflows.
  • Ability to coordinate across technical and business teams, translate complex requirements, and keep delivery on track under shifting priorities.
  • Ability to deploy, train, and support business teams on new digital tools or platforms.
  • Comfort operating in high-ambiguity, fast-paced, cross-functional delivery environments.

Responsibilities

  • Complete delivery plans for assigned Agentic AI use cases, ensuring alignment with Neural Nexus priorities and achievement timelines.
  • Support business and platform teams by translating commercial requirements into clear delivery objectives and working plans.
  • Supply tactical input to broader program planning by identifying risks, blockers, and dependencies across assigned workstreams.
  • Lead the end-to-end execution of designated Agentic AI solutions, from intake through deployment, ensuring design, development, testing, and rollout are completed to specification.
  • Drive agile development cycles with AI/ML and Engineering teams to ensure models and agents meet business needs and reliability standards.
  • Coordinate internal readiness activities, including user acceptance testing, access setup, system integration, and documentation for solution launch.
  • Partner with CD&A, Commercial Insights, and AI&D to ensure Agentic AI use cases are appropriately scoped, validated, and configured.
  • Serve as a tactical liaison between technical delivery teams and business users, maintaining clear handoffs, documentation, and timelines.
  • Troubleshoot blockers across teams and workstreams to maintain delivery velocity.
  • Provide status updates and delivery dashboards on assigned initiatives, covering progress, risks, and delivery health.
  • Collaborate with platform leadership to align solution rollout timing and messaging with broader program achievements.
  • Communicate the implications of AI outputs, system performance, and solution scope changes to business partners.
  • Coordinate training sessions, office hours, and enablement resources so business users can use deployed Agentic AI solutions.
  • Partner with change enablement and analytics teams to track adoption metrics and gather post-deployment user feedback.
  • Identify usage trends and value realization metrics to measure Agentic AI's impact on operational efficiency or insight quality.
  • Support change management by ensuring solution delivery includes communications, onboarding, and process readiness.
  • Facilitate feedback loops to identify enhancements or retraining needs based on user interaction and system outputs.
  • Maintain and iterate on delivery processes and documentation to ensure consistency, quality, and sustainability of deployed Agentic AI solutions.

Desired Qualifications

  • A bachelor's degree and 7 or more years of experience in commercial analytics and/or operationalizing GenAI solutions.

About the Company

Amgen

Makes biotech medicines for serious illnesses

Amgen develops and makes biologic medicines, which are drugs built from proteins and antibodies grown in living cells, for serious conditions such as heart disease, cancer, and bone loss. Its anemia drug Epogen, approved in 1989, became one of the biotechnology industry's first blockbuster medicines. Amgen grows these drugs in large tanks called bioreactors, and its products include the cholesterol drug Repatha, the bone-building drug Evenity, and the severe asthma drug Tezspire. It earns money by selling these medicines, mostly through large drug wholesalers that supply hospitals and pharmacies. Amgen was founded in 1980 and is based in Thousand Oaks, California.

Company size
10,001+
Company stage
IPO
Headquarters
Thousand Oaks, CA
Founded
1980

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