M

MRI Software

Real estate management and lease software

Functional Consultant

Full-Time
No salary listed
Entry, Junior
Bachelor's
Singapore
In Person
Solution EngineeringImplementation & Technical Account Management

About the job

Requirements
  • A degree in Accounting or Information Technology, or equivalent knowledge in the industry.
  • 1–2+ years of experience in consulting services, product implementation, or systems design and development.
  • Provide functional consulting services to clients, including gap analysis, software configuration, customization, health checks, and implementation.
  • Assist the project manager in documenting meetings and tracking tasks and budget.
  • Work with clients to understand and document their business requirements.
  • Work closely with technical teams on system solutioning based on MRI software applications and document functional design specifications.
  • Review customer data and assist in manually converting business data for migration, followed by post-migration validation.
  • Conduct internal functional testing and user acceptance testing with customers.
  • Develop and maintain training materials, and conduct training sessions.
  • Early-career professionals with an interest in consulting are encouraged to apply.
Responsibilities
  • Run training sessions for individuals or groups of users.
  • Lead fast-paced work sessions with client personnel to develop technology-based solutions to business problems.
  • Assist clients in setting up and configuring MRI Software applications.
  • Work with clients to understand and document their business requirements.
  • Design and write custom business reports for accounting or property management groups.
  • Provide functional and technical consulting services to clients, including project management, gap analysis, software installation and configuration, customization, upgrades, health checks, and implementation.
  • Convert business data into MRI.
  • Create and configure interfaces to third-party software applications.
  • Enhance MRI offerings by customizing the product using internal tools and Microsoft tools.
  • Write and publish an internal article on a relevant business or software topic.
  • Assist with developing online training courses for clients.

About the company

M

MRI Software

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cbWebsite

MRI Software delivers real estate technology by offering a suite of open, connected software tools for real estate owners, operators, and occupiers. It provides property management, lease management, and digital services designed to integrate with clients’ existing systems. The product portfolio is accessed through a subscription model and can be extended via a partner ecosystem, along with professional and support services. The tools help clients manage tenant communications, financial reporting, and day-to-day operations from a single platform. The company differentiates itself by offering an integrated, globally deployed software suite and an ecosystem that enables customization and seamless integration rather than standalone point solutions. The goal is to help clients streamline property operations, improve efficiency, and drive value across the real estate market.

Company Size

1,001-5,000

Company Stage

Debt Financing

Total Funding

$19.5M

Headquarters

Solon, Ohio

Founded

1971

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Simplify Jobs

Simplify's Take

What believers are saying

  • June 25, 2026 launched Agora Intelligence and Orchestrator, broadening AI automation adoption.
  • March 3, 2026 MRI added nearly 2,000 clients and expanded partner network 12%.
  • August 19, 2026 promoted David Bowie to Chief Client Officer, strengthening retention focus.

What critics are saying

  • Reuters reported September 26, 2025 sale-or-IPO talks at a $10 billion valuation.
  • MRI cut roughly 200 jobs in May 2026, signaling AI-driven restructuring pressure on teams.
  • Workday, Yardi, and niche AI vendors threaten MRI's core workflows and margin control.

What makes MRI Software unique

  • MRI Agora fuses real estate data, recommendations, and governed workflow execution in one platform.
  • MRI serves 6 million users across 45,000 clients in 170 countries, built over 50 years.
  • Partner Connect integrates 200+ solution partners, strengthening MRI's open ecosystem versus point tools.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Private Medical Insurance
  • Income Protection Plans
  • Personal Pension plan
  • Parental Leave
  • Paid Vacation
  • 401(k) Company Match
  • Tuition Reimbursement
  • Flexi Any-Day
  • Paid Holidays

Growth & Insights and Company News

Headcount

6 month growth

10%

1 year growth

11%

2 year growth

11%
PR Newswire
Oct 14th, 2026
MRI Software named a Leader in 2026 IDC MarketScape for Worldwide AI-Enabled Lease Administration Applications.

MRI Software named a Leader in 2026 IDC MarketScape for Worldwide AI-Enabled Lease Administration Applications. Oct 14, 2026, 09:00 ET MRI positioned highest for capabilities among evaluated vendors, reflecting the scale, breadth and AI-enabled direction of its lease administration solution, MRI ProLease CLEVELAND, Oct. 14, 2026 /PRNewswire/ - MRI Software, a global leader in real estate software and services, has been recognized as a Leader in the IDC MarketScape: Worldwide AI-Enabled Lease Administration Applications 2026 Vendor Assessment. MRI is positioned highest on the capabilities axis among the vendors evaluated. The IDC MarketScape evaluated vendors on their current capabilities and future strategies for AI-enabled lease administration. The assessment considered factors including product functionality, customer satisfaction, portfolio benefits, customer service delivery, innovation, growth and cloud delivery. MRI's placement reflects the strength of its lease administration solution, MRI ProLease, which supports organizations ranging from lean in-house teams to large multinational occupiers. The solution serves thousands of clients and manages approximately 1.5 million leases, scaling from portfolios of roughly 20 leases to 60,000 or more. It supports landlord and tenant leases, as well as subleases, within a single application. The report highlights MRI's AI-driven evolution from a system of record to a system of intelligence and execution. Through MRI Agora(TM), the company's AI-powered platform, clients can apply workflow automation, AI-surfaced insights and agentic AI to their lease administration processes while preserving human oversight for critical actions. MRI ProLease also uses AI-supported lease abstraction with human validation, helping teams reduce manual data entry while maintaining control over the information accepted into the system. "This placement is incredibly meaningful because it reflects the breadth of what our clients can use today, as well as the direction we're taking lease administration," said Patrick Ghilani, Chief Executive Officer of MRI Software. "Our clients are managing more complex, faster-changing portfolios than ever, and we're helping them move beyond simply recording lease information to surfacing insights and taking governed action. By bringing together purpose-built AI, flexible workflows, human oversight and deep real estate expertise, we can help clients manage their portfolios more efficiently and make better-informed decisions." Since the pandemic, the lease administration market has been reshaped by shorter, more flexible commercial leases, alongside the added complexity that ASC 842 and IFRS 16 have introduced to lease accounting. Against that backdrop, IDC highlights automated lease abstraction, sublease and lessor-side administration, and forecasting-driven portfolio strategy as the trends now defining the category, with AI increasingly woven into data entry, classification, risk mitigation, and reporting throughout the lease life cycle. The report advises organizations to consider MRI Software when they want lease administration within a broader proptech ecosystem and value a roadmap focused on AI-surfaced recommendations, workflow automation and progressively autonomous agentic AI. About MRI Software MRI Software is a leading provider of real estate solutions and industry data that transform the way communities live, work and play. MRI's connected, intelligent platform empowers owners, operators, agents and occupiers in commercial and residential property organizations to stay ahead in rapidly changing markets. A trailblazer in the proptech industry for more than 50 years, MRI serves more than six million users across 45,000+ clients in over 170 countries worldwide. Through innovative solutions and a rich partner ecosystem, MRI gives real estate companies the freedom to realize their vision of building thriving communities and stronger businesses. For more information, please visit www.mrisoftware.com. About IDC MarketScape IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research methodology uses a rigorous scoring methodology based on qualitative and quantitative criteria, resulting in a single graphical illustration of each vendor's position. The framework enables technology buyers to compare product and service offerings, capabilities, strategies, and current and future market success factors, while providing a 360-degree assessment of the strengths and challenges of current and prospective vendors. Media Contacts North America Saygency Rachel Antman +1 212-362-5837 [email protected] Europe Platform Communications Nana Rodaki / Reece Hainesborough +44 (0)203 832 3690 [email protected] Africa Lemon Sorbet PR Tamryn Geldenhuys +27 076 235 8230 [email protected] SOURCE MRI Software

FMJ
Oct 7th, 2026
JAR adopts MRI Software's agentic AI to streamline workflows and support resident service.

JAR adopts MRI Software's agentic AI to streamline workflows and support resident service. London block management firm will use MRI Agora Orchestrator to automate high-frequency, repetitive tasks across credit control, maintenance and document processing, giving teams more time to focus on residents and clients MRI Software, a global leader in real estate software solutions and services, today announced that JAR (James Andrew Residential), a leading London block management firm supporting more than 6,500 homes, has selected MRI Agora Orchestrator, an agentic workflow orchestration solution, to automate routine operational tasks and support a more responsive service for residents and clients. As part of MRI Agora(TM), MRI's AI-powered real estate platform, Agora Orchestrator enables real estate organisations to deploy agentic workflows - sequences of steps carried out by a combination of AI agents - that understand the context behind individual situations and complete defined tasks within agreed business rules and guardrails. Human oversight remains in place wherever judgement, sensitivity or accountability is required. To support its wider investment to modernise its operating platform, JAR will use MRI Agora Orchestrator alongside its existing MRI residential solutions to support selected high-volume, time-intensive processes across its operations. The aim is to automate repetitive tasks and help routine work progress more efficiently, giving JAR's teams more time to focus on residents, clients and situations that benefit from their experience and personal involvement. The current project will focus on three agentic workflows: * Accounting Process Optimisation: Supports routine financial administration tasks and produces appropriately tailored external communications based on the information held for each case. JAR colleagues will remain responsible for sensitive, complex or exceptional circumstances where personal engagement and judgement are essential. * Maintenance response triage: Interprets and contextualises unstructured inbound requests and helps route them to the appropriate next step, reducing manual handling and enabling property teams to progress maintenance issues more efficiently. * Document and data processing: Extracts key information from documents and communications to enrich JAR's core system of record, while maintaining human review for critical compliance documentation and decisions. The initial workflows are expected to deliver meaningful operational efficiencies and support JAR's broader objective of using AI carefully and practically to improve service delivery. Based on JAR's preliminary assessment of the selected use cases, the project has the potential to generate a return on investment of approximately 250%. "Used in the right way, AI can take repetitive administration away from our teams and give them more time to focus on residents, clients and the situations where their experience and judgement really matter," said Ben Martin, Director at JAR. "We have worked with MRI to identify practical areas where the technology can support faster, more consistent service, while keeping appropriate human oversight in place." JAR's adoption of MRI Agora Orchestrator reflects a broader shift in how real estate organisations are approaching AI: moving beyond experimentation and standalone tools towards technology embedded directly into the systems, data and workflows that support day-to-day service. MRI worked with JAR to identify and validate suitable workflows, drawing on its understanding of residential property operations. "AI creates the most value when it is purposefully applied to the way a business actually operates," said Nihar Malik, Chief Innovation Officer at MRI Software. "JAR is a great example of what that looks like in practice. By combining agentic AI with the data, workflows and industry context already within its MRI environment, JAR can automate high-volume work while keeping its people focused on the situations where their expertise and judgement matter most. That is how we believe AI should support real estate organisations: not by adding another disconnected technology, but by making the systems they already rely on more intelligent and capable." MRI Agora Orchestrator enables organisations to deploy agentic workflows from a pre-built catalogue and configure them for their specific operations. The solution was launched in June alongside MRI Agora Intelligence, which delivers proactive portfolio signals and recommended actions to the people who need them. To have your industry news published in the pages of FMJ's news section, Month in FM, and here online on fmj.co.uk, please send your news and image to Danny Grange [email protected] The view or information contained within these unedited press releases, are that of the company producing it and not necessary the views of kpm.

PR Newswire
Aug 27th, 2026
MRI Software makes Inc. 5000 list for fifth time with 37% revenue growth

MRI Software, a global real estate software provider, has been named to the Inc. 5000 list of fastest-growing private companies in America for the fifth time. The company achieved 37% revenue growth from 2022 to 2025. The ranking recognises successful independent businesses based on three-year revenue growth. During this period, MRI expanded its global presence, particularly in Singapore and Asia, and advanced its AI-first strategy by embedding intelligence and automation across its platform. The company also grew its residential offering and expanded its partner programme by 60%. MRI serves more than six million users worldwide across commercial, residential, and public housing sectors. Chief executive officer Patrick Ghilani attributed the recognition to sustained business growth and client trust in navigating complex real estate environments.

PR Newswire
Aug 19th, 2026
MRI Software appoints David Bowie as Chief Client Officer to strengthen global client experience.

MRI Software appoints David Bowie as Chief Client Officer to strengthen global client experience. Aug 19, 2026, 09:00 ET CLEVELAND, Aug. 19, 2026 /PRNewswire/ - MRI Software, a global leader in real estate solutions and services, today announced the promotion of David Bowie to Chief Client Officer, reinforcing the company's commitment to building lasting client relationships through exceptional support, partnership and service. In this expanded role, Bowie will provide executive leadership, governance and strategic direction for MRI's global client support and success teams, with a focus on continually enhancing the client experience across every region, improving visibility into client health, deepening long-term relationships, and strengthening client satisfaction and retention. Since joining MRI in 2020, Bowie has served as Executive Managing Director of the company's Asia Pacific business, helping to expand MRI's regional footprint as well as client and revenue growth through a client-first strategy that prioritizes operational excellence and accelerates innovation. In addition to his new responsibilities as Chief Client Officer, he will continue in that role. Bowie's appointment is the latest in a series of strategic leadership moves designed to strengthen how MRI serves clients and brings innovation to market. With the recent addition of a new Chief Innovation Officer and Chief Revenue Officer, the company is aligning leadership across innovation, growth and client success to respond more quickly to clients' evolving needs while accelerating the delivery and adoption of new capabilities across MRI's award-winning, AI-powered platform. "Strong client relationships have always been at the heart of MRI's success, and David has consistently demonstrated what it means to put clients first," said Patrick Ghilani, Chief Executive Officer of MRI Software. "Throughout his career, he has built high-performing teams, fostered lasting client relationships and helped organizations navigate growth while staying focused on delivering value. As we continue expanding globally and investing in innovation, David's leadership will help strengthen product adoption, sharpen our focus on client success and support the long-term value clients expect from their partnership with MRI." Before joining MRI, Bowie spent nearly two decades with data analytics and AI leader SAS, where he served as Vice President and Managing Director for Australia and New Zealand, leading the business through sustained growth, market expansion and business transformation. Earlier in his career, he held leadership roles at IBM and Dimension Data after beginning his career at PwC. "I'm honored to take on this role at such an exciting time for MRI," said Bowie. "Our clients are navigating rapid change across the real estate industry, and they need technology partners who understand their business, listen to their evolving needs and help them achieve meaningful outcomes. I'm looking forward to working even more closely with our global teams to strengthen client relationships and help our clients realize even greater value from their partnership with MRI." Bowie serves on the board of the RiSE Initiative Australia, an organization dedicated to improving awareness and education around mental health and wellness in the real estate industry. He holds a Bachelor of Economics (Accounting) from Macquarie University, a Graduate Diploma of Psychology from the University of New England and is a graduate of the Australian Institute of Company Directors. About MRI Software MRI Software is a leading provider of real estate solutions and industry data that transform the way communities live, work and play. MRI's connected, intelligent platform empowers owners, operators, agents and occupiers in commercial and residential property organizations to stay ahead in rapidly changing markets. A trailblazer in the proptech industry for more than 50 years, MRI serves more than six million users across 45,000+ clients in over 170 countries worldwide. Through innovative solutions and a rich partner ecosystem, MRI gives real estate companies the freedom to realize their vision of building thriving communities and stronger businesses. For more information, please visit www.mrisoftware.com. Media Contacts Europe Platform Communications Nana Rodaki / Reece Hainesborough +44 (0)203 832 3690 [email protected] Africa Lemon Sorbet PR Tamryn Geldenhuys +27 076 235 8230 [email protected] SOURCE MRI Software

LightWork AI
Aug 18th, 2026
LightWork AI + MRI Software: the integration that answers every enquiry.

LightWork AI + MRI Software: the integration that answers every enquiry. LightWork Holding Ltd has partnered with MRI Software so Felicity can answer every lettings, sales and market appraisal enquiry inside the CRM your team already runs on, qualify the prospect, book the viewing and write it all back to MRI. No new system, no second database to keep in step. It's 8pm on a Sunday. A prospect finds one of your listings, calls, gets voicemail, and moves to the next agency on the portal. By Monday the enquiry is cold and no one on your team ever knew it existed. Multiply that across every evening and weekend and it is one of the largest silent costs in a lettings or sales operation. LightWork Holding Ltd built its MRI Software integration around closing exactly that gap: property management automation that meets agencies inside the system they already trust, and make sure every enquiry gets answered without asking anyone to change how they work. Felicity is an AI agent for your front line. She does the job a missed call or an overnight voicemail can't: answering every enquiry across lettings, sales and market appraisals the moment it lands, qualifying the prospect, and booking the viewing, then writing all of it back into MRI so your records keep themselves current. What MRI Software brings. MRI is one of the most established property management platforms in the UK and Ireland, used across residential and commercial portfolios to hold property data, tenancy records and financials in one place. For the agencies that run on it, it is the operational backbone they have built the business around. Two things about MRI matter for this partnership. First, its standing: MRI is one of the leading property CRMs on the market, and it runs the day-to-day for agencies across the sector. Second, its approach to integration. MRI supports a best-of-breed strategy, which means specialist tools can plug into the core platform instead of replacing it. That is exactly the kind of ecosystem Felicity is built to work in. How the LightWork x MRI integration works. Think of MRI as the record of everything happening across your portfolio, and Felicity as the team member who picks up every enquiry the moment it lands, at any hour. When a prospect calls, emails or messages, Felicity answers. She handles enquiries across lettings, sales and market appraisals, qualifies the prospect against your criteria, scores the lead, and books the viewing. Then she writes that activity straight back into MRI, so your records reflect it without anyone copying details between systems. That two-way link is the point. Felicity reads live portfolio data from MRI and updates it as she works, so there is no second database to reconcile and no manual bridging between tools. Your leasing pipeline and your property management data stay in step, and your team keeps one source of truth. She is also built to fit each agency out of the box. You set her tone, her qualifying questions, your lead scoring, and which agents cover which branch, so she works the way your team already does rather than forcing a new process on them. What Felicity delivers on the front line. This is not theory. This year, across its client agencies: 88% of calls resolved without a human stepping in. Nearly nine in ten calls are handled start to finish by Felicity. Your team is not pulled off other work to answer the phone, and nothing sits in a queue waiting for someone to be free. 91% of prospects qualified automatically. Felicity asks the questions your team would ask, chases the missing details, and hands back a complete profile ready to book. More than nine in ten prospects are qualified without anyone lifting a finger. Four in ten enquiries arrive after the office has closed. Around 40% of enquiries land between 5pm and 9am. That is the evening and weekend gap, the enquiries that used to sit in a Monday-morning queue, now answered overnight instead of lost. Take on more without hiring more. Because Felicity handles the repetitive front-line work, your existing team can absorb more enquiries, more properties and more branches without you adding headcount to keep pace. Growth stops being a staffing question and the people you have move onto the work that actually needs them. The MRI integration is what brings that capability inside the system you already run, so those results land against your live MRI data rather than in a separate tool. Why LightWork Holding Ltd partnered with MRI. MRI is trusted across the UK and Ireland's residential sector, and among the agencies running it are residential teams who would get real value from Felicity. LightWork Holding Ltd would rather meet teams where they are than ask them to tear out the systems they depend on. If you are already on MRI, better front-line performance should not come at the cost of a painful migration. Building the partnership this way gives operators a more modern leasing setup on top of the operational core they already trust. MRI is a highly respected PMS that is trusted within the UK residential market, and LightWork Holding Ltd is proud to be building inside that ecosystem. Partnering with MRI lets LightWork Holding Ltd bring its technology directly into the systems teams already rely on, so they can start seeing value faster without changing the way they work. Leonard Charlton, Co-Founder, LightWork AI Its clients are always looking for practical ways to improve efficiency without adding more complexity. Partnering with LightWork AI allows LightWork Holding Ltd to deliver exactly that; automation that fits into their existing workflows and helps teams move faster, reduce risk, and focus on higher-value work. Trevor Youens, Senior Director for Partnerships, MRI Software MRI Software integration: common questions. Which AI property management tools integrate with MRI Software? Do I need to move off MRI to use Felicity? What does Felicity actually handle? Will its data stay in sync? How much setup is involved? See how Felicity handles a live enquiry inside your MRI setup. Book a 20-minute demo and LightWork Holding Ltd will walk you through it.