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Advocate Health Care

Nonprofit health system delivering comprehensive care

Medical Assistant 2

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeCharlotte, NC, USAIn-person

About the Job

Requirements

  • Complete an accredited Medical Assistant program, qualifying structured clinical military training, or EMT training, depending on the division; some divisions also accept two years of verifiable full-time Medical Assistant experience within the last five years.
  • Hold the required Medical Assistant certification or registration from an accepted national organization, as applicable to the division.
  • Hold American Heart Association Basic Life Support certification; in some divisions, this may be obtained within 45 days. Current certification is required in other divisions.
  • Complete Atrium Health’s competency assessment where required.
  • Have two years of experience in a clinical practice setting as a Medical Assistant.
  • Demonstrate the ability to perform routine and complex technical skills within the Medical Assistant scope of practice after competency is established.
  • Have computer skills including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical record systems.
  • Demonstrate customer service skills that support a positive patient experience.
  • Demonstrate knowledge and skills to provide age-appropriate care, including understanding growth and development across the lifespan and assessing and interpreting patient information to identify age-specific care needs.
  • Meet the physical requirements of sitting, standing, walking, lifting, squatting, bending, twisting, crawling, kneeling, climbing, and reaching above the shoulders throughout the workday.
  • Be able to lift 35 pounds without assistance; use patient handling equipment with at least one other team member, when available, for patient lifts over 35 pounds or when the patient cannot assist.
  • Have functional speech, vision, hearing, and touch, and the ability to use fine-hand manipulation skills.
  • Wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.
  • Operate all equipment necessary to perform the job.

Responsibilities

  • Follow Medical Assistant scope-of-practice requirements, policies, and procedures, and maintain training and competency for the specialty area while providing patient care.
  • Perform rooming and visit tasks, including taking vital signs; reconciling medications; reviewing medical history, health maintenance, allergies, and screenings such as depression, suicide, falls, and social drivers of health.
  • Assist providers with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture; specimen collection, labeling, and packing; preparation of laboratory orders and requisitions; and results tracking.
  • Perform point-of-care testing according to standing or provider orders, and complete waived laboratory tests approved under Clinical Laboratory Improvement Amendments and practice-specific diagnostic testing in accordance with those standards.
  • Administer medications and vaccines safely according to the rights of medication administration.
  • Perform other assigned duties, including medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Communicate effectively and promptly, work with the team, and escalate issues appropriately.
  • Maintain a clean work environment; clean instruments and equipment appropriately; ensure equipment and supplies are in working order; and keep areas appropriately stocked.
  • Assist with training and onboarding other teammates as needed.
  • Serve as a role champion or committee member as needed.
  • Assess unique patient lifting and movement situations on a case-by-case basis.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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