Grievance Coordinator

Benefits Information

VACATION TIME:

80 Hours - One (1) year but less than five (5) years

120 Hours - Five (5) years but less than ten (10) years

160 Hours - Ten (10) years but less than fifteen (15) years

200 Hours - Fifteen (15) years and above

SICK TIME: Earn one (1) hour for every thirty (30) hours worked.

Full-time employees will enjoy a competitive benefits package with options for you and your family including:

• 401 (k) + 401(k) Matching	• Vision Insurance
• Health Savings Account	• Employee Discounts
• Dental Insurance	• Jury Duty
• Flexible Spending Account	• Eleven (11) Paid Holidays
• Health Insurance	• Life Insurance
• Tuition Reimbursement	• Reduced Tuition Rates
• Employee Assistance Program	• Pet Insurance
• Paid Training	• Farmers Auto Insurance
• Employee Stock Purchase Plan	• Legal Shield services
• Short- and Long-term Disability Insurance	• Bereavement Leave
• Norton LifeLock benefits	• Critical Illness and Accident Insurance

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Equal Opportunity Employer

Overview

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are:

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO:

• We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities

Summary:
The Grievance Coordinator is responsible for the receipt, investigation, and facility responses to grievances that are filed by detainees of the facility. Makes recommendations for corrective action when appropriate.

Primary Duties and Responsibilities:

• The Grievance Coordinator, upon request, assists detainees in filing grievances through informal communication procedures.
• The Grievance Coordinator maintains accurate records of prisoner grievances and any corresponding action pursuant to the grievance.
• The Grievance Coordinator investigates and recommends response action to management.
• Ensures full compliance with client agency procedures pertaining to inmate/detainee grievances.
• Recommends appropriate corrective action when warranted to management.
• Performs other administrative and investigative duties as assigned.

Qualifications

Minimum Requirements:

• High school diploma or equivalent certification required.
• Minimum of two (2) years as a Correctional Officer required. College coursework and advanced training in behavioral sciences, correctional services, or related field preferred.
• Must possess a working knowledge of correctional program objectives, applicable court orders and laws as well as have a general understanding of the requirements for managing a secure correctional facility.
• Demonstration of the abilities needed to write communications, documents, policies, courtroom defenses, contract negotiations, and other required written correspondence is required.
• Must be mature, flexible, intellectually alert, and able to command the respect and confidence of inmates/staff and possess a high tolerance to mental stress.
• Must be able to use computers and the software applications typically used by the facility.

GEO Secured Services