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Teleperformance

Outsourced customer experience management services

Recruitment Specialist 1

Generalist RecruitingPosted on Nov 12
Full-timeAngeles, Pampanga, PhilippinesNo salary listedIn-person

About the Job

Requirements

  • Approximately 1–2 years of practical professional experience in a particular area.
  • Knowledge typically acquired from a professional or university degree.
  • Ability to work independently within set frames and follow an established course.
  • Ability to develop relevant solutions, share best practices, and continuously improve day-to-day activities and processes.

Responsibilities

  • Promote the organization’s image as a desirable place to work.
  • Attract, recruit, screen, and interview candidates.
  • Recommend placement of internal and external candidates for entry-level and experienced positions.
  • Refer applicants to particular job openings.
  • Administer pre-employment tests and check references.
  • Conduct exit interviews with candidates who decline offers and provide feedback to unsuccessful candidates.
  • Assist with job advertising and posting when needed.
  • Execute established standards and develop knowledge in the recruitment area.
  • May act as a formal team leader of more junior co-workers and set day-to-day operational objectives.

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1978

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