Global Customer Success RV Insights

Job Description

NielsenIQ is the market leader in measuring and analyzing the FMCG and Tech & Durables industry, we are unrelenting in our pursuit of the most granular data to deliver the background our clients need. Our best-in-class data scientists and analysts simplify the complexity of this information, revealing powerful insights through clear, compelling stories. Powered by 100 years of knowledge and by true intelligence.

If you enjoy working with data, you have no problem with presentations, and you like to see results behind you then you are the ideal candidate for the position of Global Customer Success RV Insights in our department working with retailers.

Salary: The annual salary range for this position is 509,500 CZK to 552,940 CZK gross per year. Placement within this range will be based on objective criteria, including relevant experience, skills, qualifications, and internal equity considerations. NielsenIQ is committed to equal pay and pay transparency. All compensation decisions are made using fair, gender-neutral, and objective criteria. 

RESPONSIBILITIES

• Manage and develop strategic relationships with retail clients, acting as a trusted advisor and ensuring high levels of client satisfaction.
• Develop a deep understanding of clients' businesses, market dynamics, industry trends, opportunities, and competitive challenges.
• Analyze and interpret sales, shopper, and market data to identify trends, uncover opportunities, and generate actionable business insights.
• Prepare and deliver reports, executive summaries, presentations, and client-focused data support that enable informed decision-making.
• Provide accurate, timely, and insightful responses to client inquiries, supporting successful business outcomes and long-term client partnerships.
• Present analyses, recommendations, and business implications to client stakeholders and senior decision-makers.
• Execute client projects by compiling, analyzing, and interpreting data, while delivering measurable value and quantified recommendations.
• Collaborate cross-functionally with internal teams to ensure seamless project execution and exceptional client support.
• Identify client needs and generate growth opportunities by recommending relevant solutions, services, and strategic initiatives.
• Contribute to regional and global projects, supporting best-practice sharing, innovation, and organizational objectives.

QUALIFICATIONS

• You definitely need excellent analytical, presentation, and communication skills
• Has excellent command of both written and oral English as well as the Czech/Slovak language
• Very good working knowledge of MS Excel and MS PowerPoint
• You should have a university degree - ideally in economics, but it is not a requirement for us
• Independence and reliability, the ability to quickly orient and have drive
• We will appreciate your relevant work experience (3+ years)
• Willingness to move on and work on yourself

What can we offer you?

• The possibility to participate in the strategic decisions of our clients
• Friendly team with relaxed company culture. This is something our employees value the most.
• Flexible working hours
• An extra week of vacation
• Training and further professional development and education
• Company benefits (the most popular is the Multisport card, but we also have traditional benefits such as meal vouchers)
• Great office located right on the metro, with a shopping center on one side of the building and a park on the other

Qualifications

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

Compensation: 509500 to 552940 (CZK) (YEARLY)