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Kaiser Permanente

Integrated healthcare provider and payer platform

Medical Assistant

Clinical Support & Patient AdministrationUpdated on Nov 9
Full-timeWoodland Hills, Los Angeles, CA, USANo salary listedIn-person

About the Job

Requirements

  • Hold Basic Life Support certification.
  • Be a Certified Medical Assistant or Registered Medical Assistant, or have completed an accredited Medical Assistant program.

Responsibilities

  • Perform routine patient care procedures and supportive functions in a medical office or clinic within the established scope of practice and under direct supervision.
  • Follow Kaiser Permanente policies and procedures, its Principles of Responsibilities, and applicable state, federal, and local laws.
  • Perform routine patient care functions prescribed by licensed healthcare providers, following clinical protocols and within the scope of education, training, and responsibilities.
  • Assist assigned physicians and other healthcare professionals.
  • Perform routine clerical functions such as making appointments, managing charts, and handling telephone calls.
  • Prepare and administer medications as directed by physician orders and Kaiser Permanente guidelines.
  • Assist medical personnel with procedures and diagnostic examinations.
  • Apply aseptic technique and infection-control principles as directed by the Infection Control Manual.
  • Establish and maintain systems for patient test results and follow-up.
  • Provide basic information and assistance to patients under the direction of licensed personnel.
  • Document pertinent patient information, nursing procedures, and patient responses according to established guidelines while maintaining patient confidentiality.
  • Maintain courteous and cooperative relationships with members, staff, and coworkers.
  • Perform other duties as directed.

Desired Qualifications

  • Have at least one year of medical assisting experience within the last five years.
  • Have computer and typing skills.
  • Be bilingual in Spanish.
  • Be willing to learn diabetic devices.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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