COMPANY OVERVIEW:

At Fisher\SMB, we are dedicated to guiding our clients through the complexities of retirement planning with expertise and care. Since our founding, we have specialized in providing retirement-focused financial strategies that support long-term security and sustainable growth. Our personalized approach combines in-depth market knowledge with a commitment to understanding each client’s unique financial goals.

As part of our team, you’ll be joining a group of professionals driven by a shared mission: to deliver exceptional service, uphold ethical standards, and contribute to our clients’ financial well sent confidence. We believe in fostering an environment where innovation, collaboration, and professional development are encouraged. If you are passionate about helping others secure their future while advancing your career in a supportive setting, Fisher\SMB is the place for you.

JOB SUMMARY:

The Human Capital (HC) Analyst serves as a trusted resource to employees, ensuring support and smooth Human Capital processes across the organization. This role will support a wide array of people operations, including benefits, recruitment, HRIS management, and continuous improvement initiatives. The role requires strong attention to detail, excellent organizational skills, experience in HRIS, interpersonal and communication skills, and an understanding of HC principles. The ideal candidate brings at least 5 years of HC experience.

JOB RESPONSIBILITIES:

EMPLOYEE RELATIONS

Serve as a first point of contact for employee inquiries related to company policies, benefits, and HC procedures

Assist in vendor administration, including responding to employee questions and coordinating with providers

Participate in development and communication of HC policies, procedures, and best practices
Support employee engagement initiatives and culture-building programs

HR OPERATIONS SUPPORT

Maintain and enhance HC Operational procedures and guides, ensuring these are complete, accurate, and updated timely

Prepare and maintain accurate, confidential employee documentation, including offer letters, employee change forms, Leave of Absence forms, and termination documents in compliance with legal and company requirements

Assist in recruitment initiatives, including coordinating interview schedules, candidate and hiring manager communications, and systems updates

Ensure consistent application of HC policies and employment practices

Ensure compliance with federal, state, and local employment laws and company policies.
Proactively identify process improvements and implement solutions to enhance HC operations

HRIS & HR DATA MANAGEMENT

Ensure accurate employee data management, reporting, and compliance

Leverage HRIS data and analytics to provide insights on metrics such as workforce trends, turnover, new hire onboarding, and headcount
Partner with HC Operations and IT to improve HRIS functionality and HC reporting capabilities

QUALIFICATIONS:

Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s degree preferred)

Minimum 5 years of HC Administration or Generalist experience

Demonstrated experience drafting HC documentation such as employment letters, HC procedures, and LOA communications

Hands-on experience working with HRIS platforms (e.g. Rippling, Workday, SAP SuccessFactors, ADP, Oracle HCM, or similar)

Excellent attention to detail and organizational skills

Knowledge of HR best practices, employment law, and HR analytics

Proven ability to build trusted relationships

HR certification such as SHRM-CP or PHR preferred

Experience supporting fast-growing or multi-functional organizations preferred

Experience implementing or optimizing HRIS systems preferred
Data analysis and HC reporting capabilities preferred

Key Competencies

Critical thinking and problem solving

Self-starter with strong initiative

Reliable and accountable

Relationship building with customer mind-set

Effective communication

High level of attention to detail
HRIS and HC analytics proficiency

PHYSICAL REQUIREMENTS:

Ability to work in an open office environment

Ability to sit, stand, and work at a computer for extended periods of time

Ability to communicate clearly and effectively in person and virtually

Ability to lift and carry light materials (e.g. laptop, paperwork, up to 15 lbs)

EMPLOYEE BENEFITS:

At Fisher\SMB™, we are dedicated to the health, well-being, and future of our employees. We offer a competitive and comprehensive benefits package, including:

Health Insurance: Medical, dental, and vision premiums are 100% covered by the company, with flexible plan options to meet diverse needs. Preventive care is fully covered, and employees have access to an extensive provider network.
Retirement Savings: Our retirement plan offers a 50% employer match for contributions up to IRS limits, along with flexible investment options to accommodate different risk preferences.
Additional Insurance: Company-sponsored life, AD&D, short-term, and long-term disability insurance to provide peace of mind.
Employee Assistance Program (EAP): Confidential counseling and wellness support to help employees navigate life’s challenges.
Concierge Health Support: Access to "Ask Bennie," a dedicated healthcare concierge team to answer questions and provide guidance on health benefits.
Employee Perks and Discounts: Exclusive discounts on a range of services and products.

Join us at Fisher\SMB™ and experience a supportive environment that values your well-being, growth, and work-life balance.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

Fisher\SMB is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, pregnancy, marital status, or any other protected characteristic as outlined by federal, state, or local laws.

All employment decisions at Fisher\SMB are based on business needs, job requirements, and individual qualifications. We encourage applicants of all backgrounds to apply and are dedicated to providing a fair, respectful, and accessible hiring process for all. Reasonable accommodations are available to candidates with disabilities to support their participation in the application and interview process.

DISCLAIMER:

This job description provides a summary of typical responsibilities and qualifications for this position; however, it is not intended to be exhaustive or comprehensive. Employees may be required to perform other job-related duties as assigned, and responsibilities, duties, and activities may change at any time with or without notice. This document does not create a contract of employment or alter the at-will employment relationship of Fisher\SMB.

FisherSMB

Human Capital Analyst

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FisherSMB

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