Teleperformance

Outsourced customer experience management services

Procurement Specialist

Accounts Payable/ReceivableConfirmed live in the last 24 hours

Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listedIn-person

About the Job

Requirements

A bachelor's degree or higher is required.
At least 2 years of experience in procurement payments, procurement operations, or financial payments is required.
English proficiency at CEFR B1–B2 equivalent or higher is required, including strong business-level reading and writing and effective listening and speaking for basic daily communication.
A minimum typing speed of 40 words per minute with 90% accuracy is required.
Computer literacy and proficiency with Microsoft Windows and Microsoft Office are required.

Responsibilities

Review invoices initially to ensure suppliers have provided the corresponding purchase order information, and record them in the ledger within 24 hours of receipt.
Review invoices against purchase orders for accuracy, file them, and initiate rejection when errors are detected.
Complete invoice filing within 24 hours of ledger registration.
During final payment review, verify acceptance forms for filed payment documents, submit payment requests when the forms are available, and otherwise remind requestors to provide acceptance and update the ledger.
Submit payment requests within 24 hours of invoice filing and send reminders for unaccepted documents at intervals of 2, 5, and 7 days.
Assist with system issues related to fixed-asset entry and ensure payment documents are successfully closed.
Reconcile prepayments at a later stage.
When early tax calculation is needed, assist in engaging the tax department for tax assessment.
Undergo quality inspection to validate accuracy.

Desired Qualifications

Proficiency in Indonesian, including reading, speaking, and writing, is an advantage for BPO personnel.
Prior experience with an OA system and SAP is advantageous.

Qualifications

Qualifications:

Bachelor’s Degree or higher and at least 2 years of experience in procurement payments, procurement operations, of financial payments.
Profiiciency in English at CEDR B1.B2 equivalent or higher level (strong reading and writing skills (business level) and effective listening and speaking abilities for basic daily communication)
The ideal candidate demonstrates a strong sense of responsibility, self-motivation, and a willingness to take on challenges. They should also possess excellent communication skills, the ability to work well under pressure, and a commitment to both personal and company development and stability.
In addition to English proficiency, BPO personnel who are proficient in Indonesian (read, speak and write) will have added advantage as well.
Prior experience in OA system and SAP system would be advantageous.

Technical Skills:

Minimum typing speed of 40wpm with a 90% accuracy score.
Computer literate and fully conversant in Microsoft Windows and Microsoft Office

Responsibilities

(May perform other duties as requested that may not be specifically addressed in this document)

Overview of the Role:

Initiate a preliminary review of invoices to ensure suppliers have provided the corresponding PO information and promptly record them in the ledger within 24 hours of receipt.
Conduct a secondary review of invoices by comparing their contents with the PO to ensure accuracy. File the invoices, and if errors are detected, initiate the necessary rejection process.
Ensure completion of the filing process within 24 hours of ledger registration. 1. Initiate a preliminary review of invoices to ensure suppliers have provided the corresponding PO information and promptly record them in the ledger within 24 hours of receipt.
During the final payment review, verify the acceptance forms for the filed payment documents. Submit payment requests if acceptance forms are available; otherwise, remind requestors to provide acceptance and update the ledger accordingly.
Submit payment requests within 24 hours of invoice filing. For unaccepted documents, send reminders at intervals of 2, 5, and 7 days.
Assist in resolving any other system issues or problems related to fixed asset entry, and ensure that payment documents are successfully closed.
After making prepayments, reconciliation is required at a later stage.
When situations demand early tax calculation, assistance is provided to engage with the tax department for tax assessment.
Accuracy will be validated through a quality inspection

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size: 10,001+
Company stage: IPO
Headquarters: Paris, France
Founded: 1978

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