AIGT Agent Operations Leader
TikTok
AIGT Agent Operations Leader
TikTok
Short-form video platform with ads
About the Team The Platform Responsibility team is bringing disruptive innovation to content safety through the deep application of AI. We are building next-generation infrastructure that leverages advanced LLMs to reshape risk detection and governance. By engineering high-quality data pipelines and integrating AI into core decision-making, we drive exponential efficiency gains and precision. Working at the intersection of scalable engineering and technology, we empower global business growth while serving as the foundation of user trust. About the Role Under the spirit of TikTok Community Guidelines, the team leverages the capabilities of LLM and prompt engineering to deliver a large model Agent that can represent "absolute correctness", providing stable evaluation capabilities for TikTok content safety. This role will lead the team to refine strategy operations and prompt optimization to enhance the Agent's precise recall ability for risky content. Responsibilities: - Hierarchical Strategy Design: Design the optimal Agent strategy combination for different risk types (pattern, severity, and dynamic Knowledge Base). - Prompt Strategy Operation: Establish a standard process for Prompt iteration. Utilize Chain-of-Thought (CoT) and Few-shot Learning techniques to transform complex business rules into an "instruction set" that LLMs can understand. - Metric Owner: Responsible for the key metrics of online Agents, including Precision (accuracy), Recall (completeness), and Latency (speed) - Build general model Modularization capabilities, including but not limited to violation severity capabilities, RAG (Knowledge Base retrieval).
Minimum Qualifications: - Bachelor's degree or above with 5+ years of experience in content risk control, strategy operation, Search Suggestion strategy, or AI Product Operation. Deep understanding of content safety business. - Experience leading teams or owning complex cross-functional initiatives. - Has a deep understanding of LLM principles and rich practical experience in Prompt Engineering. Demonstrated experience in significantly improving model performance by adjusting Context, Persona, and Examples. - Has excellent Data Analysis skills, capable of quickly identifying strategic issues through data fluctuations. Preferred Qualifications - Self-motivated and results-driven, able to influence stakeholders in fast-paced, ambiguous environments.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is a short-form mobile video platform that lets people create, discover, and share quick videos. Users upload vertical clips, edit them with built-in tools, and browse a personalized feed powered by an algorithm that highlights relevant content. Advertisers can use in-feed ads, branded hashtags, and the Business Center to plan and measure campaigns, making it easy for brands to reach a global audience. Its goal is to inspire creativity and bring joy by helping people express themselves and by connecting brands with a wide audience.
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