Rentokil

Global pest control and hygiene services

Field Sales Executive

Field SalesConfirmed live in the last 24 hours

Full-timeKolkata, West Bengal, India₹20k - ₹25kIn-person

About the Job

Requirements

Ownership of a two-wheeler is mandatory.
Any graduate qualification in Science is required.
Proficiency in Microsoft Office or G Suite is required.
A minimum of 0–2 years of direct sales experience in Facilities Management services is required.
Strong interpersonal and networking abilities are required.
Effective verbal and written communication skills are required.
Proficiency in client negotiation is required.
A target-oriented approach and demonstrated ability to meet goals are required.

Responsibilities

Identify, source, and secure long-term and short-term pest control and prevention business opportunities.
Deliver new sales productivity, renewals, and collections in line with assigned targets.
Achieve sales targets under the branch's approved business plan.
Execute sales promotion activities within the assigned territory.
Achieve all sales key performance indicators month on month.
Identify and follow up with prospective customers, respond to enquiries within defined timelines, and maximize enquiry-to-order conversion.
Ensure contract renewals meet company expectations.
Track market developments and identify new business opportunities.
Prepare and regularly update the Monthly Performance Grid.
Ensure high-quality service delivery to customers and maintain strong liaison and communication with clients.
Prepare and submit customer reports promptly.
Address customer complaints and work with Operations and Back Office to resolve them.
Conduct detailed site inspections and SRAs.
Generate quotations through the system in accordance with company guidelines.
Share customer feedback with the Branch Manager and collect appreciation letters from RBU/CBU clients.
Set realistic and accurate customer expectations regarding pest management services.
Capture complete customer information, including email, two contact numbers, and address with landmarks.
Promote visit-based sales in accordance with iCABS frequency to enable structured annual service calendars.
Share cost sheets and material requirements with Operations, and communicate customer expectations before service delivery.
Ensure new sales are visible in iCABS for planning and execution through Service Companion.
Enter new sales in SRA on time to give planners sufficient lead time, and coordinate scheduling with Service Planners.
Avoid committing directly to customers to a service schedule without planner confirmation.
Submit invoices on time and obtain necessary acknowledgements.
Coordinate with Back Office to ensure accurate, timely invoicing.
Share costings and customer expectations with Operations in advance.
Submit collections on time and review daily billing status with the Back Office team.
Update all sales-related systems accurately and on time.
Prepare daily and monthly sales reports and maintain an updated, organized customer database.
Meet key result areas for business development, upselling, renewals when assigned, calls, surveys, quotations, PDSA as per the regional plan, collections, DSO, customer service, and on-time invoice submission.

Desired Qualifications

Experience in home products, home services, or residential cleaning services is preferred.

Field Sales Executive - North Kolkata

Rentokil Initial · Kolkata, India · — · Posted 2026-07-01

Salary: INR 20,000–25,000

Workplace: on_site

Department: ASIA & MENAT

Description

Designation - Field Sales Executive

Location - North Kolkata

Work Experience - 1 - 3 Years

Ownership of 2 Wheeler Mandatory

About Rentokil PCI: Rentokil PCI is Indias leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set new standards in customer service. The company focuses on industry leading operations through best practices, innovation, and digital technologies. In 2024, Rentokil PCI strengthened its market leadership by acquiring HiCare, expanding its services and footprint further.

For more details: https://www.rentokil-pestcontrolindia.com

About the Role:

The role is responsible for identifying, sourcing and securing long-term and short-term pest control & prevention business opportunities. The incumbent shall be primarily responsible for the New Sales Productivity, Renewal and Collection as per the assigned targets.
The person will report to the Branch Manager. The incumbent will have to work as part of a multi-functional team involving collaboration with the internal team and external stakeholders.

Job Responsibilities:

Business Development (Sales):

Achieve sales targets as per the branch's approved business plan
Execute sales promotion activities within the assigned territory
Ensure all Sales KPIs are achieved on a month-on-month basis
Identify and follow up with prospective customers; respond to enquiries within defined timelines
Maximise the conversion of enquiries into confirmed orders
Ensure contract renewals are in line with company expectations
Track market developments and identify new business opportunities
Prepare and regularly update the Monthly Performance Grid (MPG) Customer Service:
Ensure high-quality service delivery to all customers
Maintain strong liaison and communication with clients
Prepare and submit customer reports promptly
Address customer complaints and work with Operations and Back Office to resolve them effectively
Conduct detailed site inspections and SRAs
Generate quotations through the system as per company guidelines
Share customer feedback with the Branch Manager and collect appreciation letters from RBU/CBU clients
Set realistic and accurate customer expectations regarding pest management services
Capture correct and complete customer information (email, two contact numbers, address with landmarks)
Promote visit-based sales as per iCABS frequency to enable structured annual service calendars
Share cost sheets and material requirements with Operations; communicate customer expectations before service delivery
Ensure new sales are visible in iCABS for planning and execution via Service Companion
Punch new sales in SRA on time to allow sufficient lead time for planners; coordinate with Service Planners for scheduling
Avoid making direct service scheduling commitments to customers without planner confirmation Administration & Accounts:
Ensure timely invoice submission and obtain necessary acknowledgements
Coordinate with the Back Office for accurate and timely invoicing
Share costings and customer expectations with Operations in advance
Ensure timely submission of collections and review daily billing status with the Back Office team. Maintaining Systems and MIS
Ensure timely and accurate updates in all sales-related systems
Prepare daily and monthly sales reports Maintain an updated and organised customer database Key Result Areas:
Business Development (Sales)Upselling Renewals (if assigned)Calls / Survey / Quotations/ PDSA as per the Regional plan Collection & DSO
Customer Service On-Time Invoice Submission Competencies (Skills essential to the role):
Strong interpersonal and networking abilities
Effective verbal and written communication skills
Proficient in client negotiation
Target-oriented with a proven ability to meet goals Educational Qualification / Other Requirement:
Any Graduate (Science)Proficient in MS-Office/G-Suite
Minimum 0-2 years of direct sales experience in Facilities Management services
Minimum 0-2 years of experience in home products, home services, or residential cleaning services (preferred)

What can you expect from RPCI?

Our values lie at the core of our mission and vision. We believe that its our people who make our company what it is. We believe in:

Service

Relationships

Teamwork

Responsibility

DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.

Apply

Apply at Rentokil Initial

About the Company

Rentokil

Global pest control and hygiene services

Rentokil Initial plc provides pest control and hygiene and well-being services to commercial and private customers around the world. It operates with the reach of a multinational company (about 68,500 staff across 89 countries) and the responsiveness of a local business, using trained technicians to deliver pest management and hygiene solutions that protect people and improve everyday life. The company differentiates itself by its global scale and local execution, as well as its status as a public, FTSE 100-listed firm with extensive experience in its fields. Its goal is to help people stay safe and healthy by preventing pests and improving hygiene in workplaces and homes.

Company size: 10,001+
Company stage: IPO
Headquarters: Crawley, United Kingdom
Founded: 1925

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