Ford Motor Company

Builds vehicles for drivers and commercial fleets

Technical Trainer

Corporate & Technical TrainingConfirmed live in the last 24 hours

Full-timePretoria, South AfricaNo salary listedIn-person

About the Job

Requirements

Strong skills and knowledge of automotive technology.
Strong presentation and facilitation skills, including the ability to engage and motivate trainees through interactive learning activities and demonstrations.
Proficiency in automotive diagnostic tools, software, and equipment, including the ability to demonstrate proper operation and troubleshooting techniques.
Problem-solving ability to identify and address training gaps, challenges, and opportunities for improvement.
Ability to take suggestions from the training supervisor and put them into practice.
A technical diploma or bachelor's degree in mechanical or automotive engineering, or an Auto Industry Designated Trade certificate plus N4, or an Auto Industry Designated Trade certificate plus N3 and Ford Technical Training Level 1 qualification.
Extensive automotive industry experience, with a strong background in technical training, automotive systems service, diagnostics, and repair procedures.
Familiarity with automotive technical training processes.

Responsibilities

Work with the training development or design team to review and adjust materials for readiness before training delivery.
Work with the training development or design team on translation, reviewing local-language materials and confirming readiness before training delivery.
Work with STARS and Market SEO, including Field Service Engineers and Zone Managers, to nominate technicians and improve class fill rates.
Work with market SEO, Field Service Engineers, and TAC to identify special market needs that improve FIRFT and reduce VORs.
Deliver technical training on curriculum, new models, and performance improvement to technicians across dealership networks in the market.
Review technical training materials and make market-relevant adjustments while maintaining quality for curriculum, new-model, and market-special courses to improve FIRFT.
Review training-material translations and provide feedback and corrections to local-language wording and content.
Develop special training courses, such as FIRFT courses, based on market requirements.
Arrange and ensure training materials are ready, including presentations, student information, practical activity worksheets, and assessment questions and answer documents.
Prepare the training room and working bay before classroom training, including teaching aids, tools, equipment, training vehicles, and administrative tasks.
Provide technicians with in-depth instruction on Ford vehicle systems, components, and technologies—including engines, transmissions, electrical systems, brakes, suspension, and steering—following the IMG curriculum.
Conduct hands-on demonstrations and practical exercises to help technicians apply knowledge to Ford vehicles for FIRFT.
Ensure training programs comply with relevant industry regulations and safety standards.
Maintain the training facility, tools, and equipment for readiness and safety, including conducting training-facility safety audits.
Update training attendance and student completion details in STARS to keep training-history data and learner records accurate and current.
Improve trainer skills and knowledge through eLearning, Trainer the Trainer activities, or practical activities.
Follow up with dealers and technicians to support class fill rates and guide them on certification paths or learning steps needed for technician certification.
Conduct market technician skills contests, including designing contestant activities and evaluating contestants.
Support market activities such as Reward and Recognition, School to Work (Apprentice), and Bridge programs for technicians from other original equipment manufacturers.
Support the market SEO lead with assigned ad hoc tasks and report to the training lead (supervisor).

•    Cooperate with training development or design team to review and adjust materials to readiness before delivery of training.
•    Cooperate with training development or design team on the translation process to review materials in local language and readiness before delivery training.
•    Cooperate with STARS, Market SEO (Field Service Engineer/Zone Managers) for technician nomination to improve class fill rate.
•    Cooperate with market SEO/FSE/TAC to identify special market needs to improve FIRFT and reduce VORs.

•    Strong skills & knowledge of automotive technology.
•    Strong presentation and facilitation skills, with the ability to engage and motivate trainees through interactive learning activities and demonstrations.
•    Proficiency in using automotive diagnostic tools, software, and equipment, with the ability to demonstrate proper operation and troubleshooting techniques.
•    Excellent problem-solving skills, with the ability to identify and address training gaps, challenges, and opportunities for improvement.
•    Ability to take on required suggestions from training supervisor and put it into practice.

•    Technical Diploma or bachelor’s degree in mechanical or automotive engineering, or
•    Trade Certificate (Auto Industry Designated Trade) + N4, or
•    Trade Certificate (Auto Industry Designated Trade) + N3, with Ford Technical Training Level 1 Qualification
•    Extensive experience in the automotive industry, with a strong background in technical training, service in automotive systems, diagnostics, and repair procedures
•    Good familiarity with automotive technical training processes

Delivery technical training
•    Delivery of technical training on curriculum training, new model training, and performance improvement training to technicians across dealership networks in the market.
•    Review technical training materials and market relevant adjustments that retain high quality of technical training such as curriculum, new model training and market special courses to improve FIRFT in market.
•    Training material translation review, feedback, and rectification (local language and content).
•    Develop special training courses such as FIRFT based on market requirement.
•    Arrange and Ensure training material readiness for training such as below:
-    Power Point / Presentation materials
-    Student information
-    Practical activity worksheets
-    Assessment questions and answer documents
•    Prepare training room and working bay readiness before conducting classroom training, including teaching aids, tools, equipment, and training vehicles, including admin tasks.
•    Provide in-depth instructions to technicians on Ford vehicle systems, components, and technologies, including engines, transmissions, electrical systems, brakes, suspension, and steering by following the IMG curriculum.
•    Conduct hands-on demonstrations and practical exercises to reinforce technicians to apply their knowledge in Ford vehicles for FIRFT.
•    Delivering and ensuring that training programs comply with relevant industry regulations and safety standards.
•    Ensuring the maintenance of the training facility, tools & equipment for readiness and safety, including conducting Training Facility Safety audit.
•    Update training attendance & student completion details to ensure the training history data and learner records in STARS are up-to-date and accurate.
•    Improve trainer skill & knowledge via eLearning, TTT (Trainer the Trainer) or practical activities.
•    Support to improve class fill rate via follow up with dealers/ technicians and guide them on their certification paths or learning steps that need to be completed for the certification of their technicians.

Support market activities
•    Conduct technician skill contest in market such as design activities for contestants and their evaluation, etc.
•    Support market activities such as Reward and Recognition program, School to Work program (Apprentice program), and Bridge program for technician from other OEMs.
•    Support market SEO lead for ad-hoc assigned tasks and report to the training lead (supervisor).

About the Company

Ford Motor Company

Builds vehicles for drivers and commercial fleets

Ford Motor Company designs and builds vehicles for individual drivers and commercial fleets worldwide, spanning Ford trucks and SUVs and Lincoln luxury models. Its Mustang sports car and Bronco off-road vehicles sit alongside gasoline, hybrid and electric products. The company sells vehicles, parts and accessories through dealers, while Ford Pro combines commercial vehicles with fleet software, charging and maintenance services; Ford Credit earns money from customer and dealer financing and leases. Connected services add subscriptions for vehicle features and business operations. Founded by Henry Ford in 1903, the company is headquartered in Dearborn, Michigan.

Company size: 10,001+
Company stage: IPO
Headquarters: Dearborn, MI
Founded: 1903

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