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Job Description Summary:

The Systems Analyst Epic supports the design, build, testing, training, deployment, and ongoing support of Epic applications to optimize clinical and operational workflows. This position develops knowledge of healthcare workflows, system integration, and project delivery practices while partnering with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting—supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while meeting Service Level Agreements (SLAs) for supported applications. Works under guidance of senior analysts, architects, and technical leads to follow standards that safeguard the integrity and security of the application environment and contribute to continuous improvement activities related to application management for Epic and related third-party applications. The System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignments.

Responsibilities And Duties:

Both Roles

System Analysis and Design:
Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy.
Create and maintain specifications, decision logs, and design documents for clear traceability and change control.
Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives.

Project Management:
Support small projects and enhancements related to system implementations and upgrades under the guidance of senior team members.
Working knowledge of common project approaches (e.g., waterfall, agile) and ability to follow the established methodology.
Participate on project teams and apply agreed project methodology to deliver assigned tasks on time.

Training and Documentation:
Create and maintain documentation for system configurations, workflows, and support procedures, following team standards.

Application Build Role
Application Build, Configuration, and Deployment:
Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design.
Maintain environment parity and adhere to change management and build naming conventions.
Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence.
Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades.
Coordinate release management, environment moves, and downtime procedures for upgrades and patches.
Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support.
Manage service requests and incidents in a timely manner; meet SLAs through effective triage, documentation, and root-cause analysis with guidance as needed.
Provide support for Epic and other enterprise applications as assigned. Collaborate with IT and operational teams to understand cross-application impacts and support integrated workflows (e.g., Epic and third-party applications).

Integration and Data Management:
Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows.
Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs.
Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk:
Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment.
Embed privacy/security controls, including sensitive record handling and audit trails.
Contribute to ITIL-aligned incident, problem, change, and configuration management processes.

Application Training Role
Curriculum Management:
Support the design and delivery of role-based training aligned with operational workflows and organizational standards
Support maintenance and updates to the CareConnect curriculum in partnership with training leadership
Help ensure curriculum accuracy and consistency by following established build and validation processes
Incorporate learner and stakeholder feedback into curriculum updates and continuous improvement efforts
Support build, maintenance, and readiness activities for training environments under established standards
Communicate system releases and upgrade impacts to training stakeholders using approved channels and templates

Request/Incident Management
Manage end‑user training‑related requests and incidents with professionalism and efficiency
Support triage and resolution of requests within established service expectations, escalating as appropriate
Document incidents and resolutions to support a comprehensive knowledge base
Collaborate with IT and operational partners to identify trends and recommend preventative improvements
Contribute to support process improvements to enhance service quality and user experience

Minimum Qualifications:

Bachelor's Degree

Additional Job Description:

degree in computer science, Information Technology, Healthcare Administration, or a related field.
Minimum of 1-3 years of experience in system/application analysis, support, or related IT experience (healthcare environment preferred).
In lieu of degree, 5+ years of experience in system/application analysis, support, or related IT experience (healthcare environment preferred).

SPECIALIZED KNOWLEDGE

Required for Both Roles:

• Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience).

Desired EPIC CERTIFICATIONS: Compass Rose, Healthy Planet, Healthy Planet Link, EpicCare Link, Care Everywhere

• Strong requirements gathering, workflow design, and testing skills.

• Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies.

Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation.

• Demonstrated ability to support small to medium initiatives and collaborate effectively with cross-functional teams.

Requirements for Application Training role:

Epic Training Environment Build certification/proficiency (or ability to obtain within required timeframe) and 1+ year of training environment build or application support experience.

Epic Principal Trainer certification(s) preferred (or ability to obtain within the required timeframe).

Preferred for Application Build role:

Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity).

• 1+ year of Epic build/configuration experience preferred (or demonstrated ability to learn and apply build standards quickly).

• Exposure to system integration concepts (e.g., HL7, FHIR) and interface testing is preferred.

• Exposure to reporting and data concepts (e.g., Clarity/Caboodle, SlicerDicer, Reporting Workbench, Radar) is preferred.

• Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules).

DESIRED ATTRIBUTES

ITIL Foundation certification desired not required.
Certifications in one or more Epic applications
Experience in a large healthcare system or hospital setting.
Experience with other healthcare applications and systems.
Knowledge of healthcare regulations and compliance standards.
Familiarity with cloud computing platforms (e.g., AWS, Azure).
Experience with business intelligence and analytics tools.

Work Shift:

Day

Scheduled Weekly Hours :

Department

IT Population Health

Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

Remote Work Disclaimer:

Positions marked as remote are only eligible for work from Ohio.

About the company

OhioHealth runs a not-for-profit, faith-based health system that operates 16 hospitals and 200+ care sites across 50 Ohio counties, supported by more than 35,000 associates, providers, and volunteers. It delivers inpatient, urgent, primary, and specialty care through an integrated network that coordinates preventive, outpatient, and hospital services. Its not-for-profit, faith-based identity, broad Ohio coverage, and strong employer and community trust distinguish it from many competitors who prioritize profit. Its goal is to improve the health of people in its communities by providing accessible, comprehensive healthcare across its network.

Company Size

N/A

Company Stage

N/A

Total Funding

$13.9M

Headquarters

Columbus, Ohio

Founded

N/A

Get referred to Ohiohealth

See people who can refer or advise you

Simplify's Take

What believers are saying

September 2026 property buys secure Hamilton Quarter and Big Lots campus adjacency.
July 2026 Qventus expansion targets perioperative growth, cancellations, and admin costs.
2026 projects add Riverside women’s care, Grant trauma, and Dublin beds.

What critics are saying

June 2026 DOJ settlement bans OhioHealth steering clauses for ten years.
August 2026 Grady maternity closure erased 37 jobs and triggered community backlash.
Antitrust scrutiny plus the 2026 class-action threat can crush payer leverage.

What makes Ohiohealth unique

OhioHealth runs 16 hospitals and 200-plus ambulatory sites across 50 counties.
Its 2026 buildout spans Riverside, Grant, Dublin, Ontario, and central Ohio.
Qventus enterprise AI saved 13,000 days and $5.1 million.

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Benefits

Performance Bonus

Company News

The Business Journals

Oct 20th, 2026

OhioHealth tops $7B revenue in first year with new CFO.

OhioHealth tops $7B revenue in first year with new CFO. By Carrie Ghose - Senior reporter, Columbus Business First Oct 20, 2026 Preview this article 1 min Central Ohio's largest health system topped $7 billion in revenue for the first time as cuts loom for federal healthcare funding and nearly half the nation's hospitals are losing money. Don't Stop Here - Continue Reading For $1 Per Week Secure 4 weeks of award-winning news and trusted insights Subscribe for only $4

Mansfield News Journal

Oct 15th, 2026

Expanded pathology lab will allow Mansfield Hospital to expand service.

Expanded pathology lab will allow Mansfield Hospital to expand service. Mansfield News Journal Oct. 15, 2026, 5:15 a.m. ET OhioHealth has opened an upgraded surgical pathology lab at Mansfield Hospital. The new lab, which cost nearly $1 million, fills 1,200 square feet of the hospital's first floor, more than triple the size of the former location. "This is huge," said Kelly Pairan, the hospital's technical scientist lab administrator. "We are very fortunate to have this space."

NBC4i

Sep 24th, 2026

OhioHealth buys $22.5M office property beside former Big Lots headquarters.

OhioHealth buys $22.5M office property beside former Big Lots headquarters. Posted: Sep 24, 2026 / 06:30 AM EDT Updated: Sep 23, 2026 / 09:34 PM EDT COLUMBUS, Ohio (WCMH) - OhioHealth is further expanding its footprint in the State Route 161 and Hamilton Road corridor in northeast Columbus. The health care system has purchased an 11-acre office property beside the former Big Lots headquarters for $22.5 million at the Hamilton Quarter development near Westerville, according to Franklin County property records. A proposed Columbus city ordinance says the sale of the roughly 141,000-square-foot Class A office building closed Aug. 16. See a previous NBC4 report in the video player above. A spokesperson for OhioHealth said it has not yet determined how it will use the available space. "While we have no immediate plans for the vacancy within the building, we are always looking for opportunities to bring high-quality healthcare closer to families," the spokesperson said. The company did not specify whether the building's existing tenants would remain or whether OhioHealth intends to lease space to outside businesses. Council read the ordinance for the first time on Sept. 14. A council spokesperson said the measure is currently set for a second reading Monday, although preliminary and final meeting agendas have not been posted and remain subject to change. The ordinance would authorize the Columbus Department of Development to transfer the building's existing enterprise-zone agreement from HQ Office I LLC, an affiliate of developer Daimler Group, to OhioHealth. The health system would assume the agreement's remaining terms and commitments. The agreement provides a 75% property-tax abatement on real property improvements for 10 years. It was approved in 2020 in connection with a proposed $19.2 million investment in the building and a commitment to create 15 full-time jobs with a combined annual payroll of about $750,000. The abatement may run through 2032. The property borders the former Big Lots corporate campus at 4900 E. Dublin Granville Road, which OhioHealth purchased for $36 million in April last year. Together, the adjoining acquisitions cost $58.5 million. The roughly 24-acre site includes a four-story, 273,000-square-foot office building and a roughly 329,000-square-foot structure containing distribution space and a parking garage. Columbus City Council approved rezoning the former headquarters in May to allow medical offices and outpatient services and permit the existing development to be repurposed "with hospital and associated accessory uses." OhioHealth has not announced a specific project for the campus. The latest purchase gives OhioHealth control of adjoining properties in a corridor where it already operates multiple facilities. Its New Albany Medical Campus, which includes an urgent care center, is nearby at 5150 E. Dublin Granville Road. Ohio State University Wexner Medical Center also operates its New Albany outpatient facility at 6100 N. Hamilton Road near the same interchange. The purchase adds to a series of OhioHealth real estate investments. The system also paid $23 million in December for the roughly 130,000-square-foot Mill Run Innovation Center in Hilliard. OhioHealth has not finalized plans for that property but cited a need for additional nonclinical space supporting its hospitals and other patient-facing locations. OhioHealth is also undertaking more than $1 billion in construction at Riverside Methodist Hospital and Grant Medical Center, including a women's health center at Riverside and a new trauma tower at Grant.

Spot On Ohio

Sep 8th, 2026

Local hospital earns designation.

Local hospital earns designation. Submitted information OhioHealth Van Wert Hospital has earned Critical Access Hospital designation, strengthening its ability to provide high-quality, patient-centered care while s... You May Like

Scioto Post

Sep 1st, 2026

Berger Hospital intensive care unit recognized for Excellence.

Berger Hospital intensive care unit recognized for Excellence. 09/01/2026 Circleville, Ohio - The American Association of Critical-Care Nurses (AACN) has conferred a Bronze-level Beacon Award for Excellence on the ICU at OhioHealth Berger Hospital. This prestigious recognition is notable - more than 575 units nationwide applied for the award last year. Download Interactive Maps The Beacon Award for Excellence celebrates unit caregivers who achieve exceptional patient outcomes while fostering a healthy work environment. Units that earn the award meet AACN's six Healthy Work Environment Standards, demonstrating a systematic, evidence-based approach to patient care and nursing excellence. This year, four units applied for recognition in one or two individual modules, reflecting a growing commitment to advancing patient outcomes and workplace culture. Discover more Download Interactive Maps Search Public Records AACN President Rebekah Marsh, BSN, RN, CCRN, applauds the ICU team at OhioHealth Berger Hospital for their dedication. "The Beacon Award for Excellence recognizes caregivers in outstanding units whose consistent and systematic approach to evidence-based care optimizes patient outcomes," Marsh said. "Units that receive this national recognition serve as role models to others on their journey to excellent patient and family care." "Our ICU team embodies the very best of patient-centered care," said Casey Liddy, president of OhioHealth Berger Hospital. "This recognition reflects not only their clinical expertise but also their dedication to creating a supportive and collaborative environment where patients and families feel truly cared for every day." While many units provide exceptional care, Beacon-awarded units distinguish themselves through measurable achievements in patient outcomes, nursing workforce excellence, and work environment quality. Participation in the Beacon Award program allows units to reflect on performance against peers nationwide, often with award-level distinctions separated by less than a single point, highlighting the rigor and competitiveness of this recognition. The ICU at OhioHealth Berger Hospital joins a national network of Beacon Award recipients, setting a standard for outstanding care, teamwork, and professional nursing practice. Berger Hospital ICU team members pose with their award. The Beacon Award for Excellence recognizes caregivers who achieve exceptional patient outcomes while fostering a healthy work environment. Discover more Run Background Checks Read Political News About OhioHealth Based in Columbus, Ohio, OhioHealth is a nationally recognized, not-for-profit, charitable, healthcare outreach of the United Methodist Church. Download Interactive Maps Serving its communities since 1891, OhioHealth is a family of 36,000 associates, physicians and volunteers, and a network of 16 hospitals, three joint-venture hospitals, one managed-affiliate hospital, 200+ ambulatory sites and other health services spanning a 50-county area. It has been recognized by FORTUNE as one of the "100 Best Companies to Work For" 15 times since 2007. For more information, visit ohiohealth.com. About the Beacon Award for Excellence Established in 2003, the Beacon Award for Excellence offers a road map to help guide exceptional care through improved outcomes and greater overall patient satisfaction. U.S. and Canadian units where patients receive their principal nursing care after hospital admission qualify for this excellence award. Units that receive the Beacon Award for Excellence meet criteria in six categories: leadership structures and systems; appropriate staffing and staff engagement; effective communication, knowledge management, and learning and development; evidence-based practice and processes; and outcome measurement. To learn more, visit www.aacn.org/beacon or call 800-899-2226. About the American Association of Critical-Care Nurses For more than 50 years, the American Association of Critical-Care Nurses (AACN) has been dedicated to acute and critical care nursing excellence. The organization's vision is to create a healthcare system driven by the needs of patients and their families in which acute and critical care nurses make their optimal contribution. AACN is the world's largest specialty nursing organization, with about 130,000 members and over 200 chapters in the United States.

Ohiohealth

Epic Systems Analyst - Multiple Teams

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