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Full-Time

Area Manager

Confirmed live in the last 24 hours

Octopus Energy

Octopus Energy

1,001-5,000 employees

Provides 100% renewable electricity solutions

Energy

Senior, Expert

Exeter, UK

Onsite position in south west, UK.

Category
Engineering Management
Software Development Management
Required Skills
Customer Service
Business Strategy
Requirements
  • Experience leading and inspiring teams in operational or engineering roles to deliver top-tier customer service.
  • Proven experience managing engineers in a field-based environment, either onsite or in customer homes.
  • Relevant industry experience, ideally in utilities, energy, electrical, renewables, or smart metering.
  • Strong leadership skills with the ability to deliver quickly in a fast-paced, lean environment.
  • Ability to stay calm under pressure, with excellent organizational skills and resilience.
  • Strong networking and collaboration skills, delivering with a focus on quality, safety, and customer experience.
  • Excellent people skills, attention to detail, and creative thinking.
  • Proactive in anticipating needs and productive in your work approach.
  • Willingness to travel to support engineers, attend training sessions, and meet with customers, partners, and suppliers.
Responsibilities
  • Lead and inspire a team of engineers (Smart Meter Engineers/Electricians) to deliver exceptional customer experiences.
  • Collaborate with our Talent Team to bring the best people into the business and build your team.
  • Ensure your team has the skills, support, mentoring, and equipment needed to excel, working with suppliers and experts to meet these requirements.
  • Design processes and ways of working for engineers to consistently deliver outstanding customer service.
  • Inspire your team to contribute to our zero-carbon journey, encouraging creativity and efficiency improvements.
  • Coach and develop your team, creating an environment where engineers can grow and thrive.
  • Support Operations Managers in executing business strategy, building the team, and driving strong performance and customer service.
  • Work with the Technical Assurance team to ensure quality installations and meet accreditation standards.
  • Ensure exceptional customer experiences, resolving issues in person where needed.

Octopus Energy provides 100% renewable electricity sourced from solar, wind, and water, offering smart tariffs for smart meters, including intelligent electric vehicle charging and off-peak electricity options. The company is dedicated to advancing transformative technologies to drive renewable energy adoption and reduce global dependence on fossil fuels.

Company Stage

Private

Total Funding

$2.5B

Headquarters

London, United Kingdom

Founded

2016

Growth & Insights
Headcount

6 month growth

16%

1 year growth

-2%

2 year growth

40%
Simplify Jobs

Simplify's Take

What believers are saying

  • Octopus Energy's rapid growth and valuation increase to $9 billion reflect strong investor confidence and market leadership.
  • The company's initiatives in green technology and renewable energy investments offer employees the chance to work on cutting-edge, impactful projects.
  • Partnerships with global entities like Energisa and Tech Nation provide opportunities for international collaboration and knowledge exchange.

What critics are saying

  • The energy sector's volatility, as seen with the Bulb Energy acquisition, could pose financial risks despite current successes.
  • Rapid expansion and numerous partnerships may strain resources and operational capacity, potentially impacting service quality.

What makes Octopus Energy unique

  • Octopus Energy leverages its proprietary Kraken technology platform to optimize energy usage and integrate renewable assets, setting it apart from traditional energy providers.
  • The company's focus on innovative green solutions, such as the 'Zero Bills' homes and electric aircraft charging, demonstrates a commitment to sustainability that few competitors match.
  • Strategic partnerships and acquisitions, like the takeover of Bulb Energy and collaboration with Energisa, expand Octopus Energy's global footprint and influence.