WVU Medicine
Academic health system
Ambulatory Care Assistant
About the job
- High school diploma or equivalent.
- Graduate of a Medical Assistant Program or the Med Ed Program, or one year of clinical experience.
- Obtain certification in Basic Life Support within 30 days of hire.
- Complete a state criminal background check and, if applicable, a federal criminal background check for regulated areas.
- Ability to obtain registration or certification as a medical assistant is preferred.
- Ability to lift and move materials and equipment weighing 40 or more pounds.
- Ability to position and/or lift patients and stand or walk for 4 to 12 hours per day.
- Ability to work in an outpatient clinical environment with frequent exposure to biohazards and communicable disease.
- Ability to respond quickly to varying demands from providers and patients.
- Provide clerical and clinical support to medical staff in an assigned outpatient unit and support efficient patient care.
- Assist providers with requisitions and forms for patient examinations or testing and help patients and providers with medical office visits.
- Administer prescribed medication under the supervision of the attending provider.
- Perform qualitative and quantitative tests and examinations of specimens.
- Obtain and document patient specimens as ordered.
- Document and report test results to the medical provider.
- Perform assigned point-of-care testing after training and skills testing, and maintain quality-control testing and logs.
- Schedule ancillary testing and coordinate diagnostic and therapeutic procedures.
- Act as a chaperone during medical examinations.
- Ensure medical records and test results are available for visits, and inspect records for correct order and completeness.
- Monitor the nurse call system, relay information and telephone calls to appropriate staff, and transmit information to appropriate staff.
- Provide assistance and information to patients, families, and visitors as instructed by the physician.
- Participate in the quality assurance program.
- Generate required patient charge data according to outpatient procedures.
- Maintain inventory of supplies and equipment, prepare orders, report supply needs to the supervisor, and demonstrate knowledge of equipment use and care.
- Schedule and coordinate new and return appointments using the computerized system according to clinic policies and procedures.
- Register patients, collect identification and billing information, enter data into the computer, obtain charts and fee sheets, and obtain release-of-information and treatment-consent signatures.
- Assist the Registration Specialist with money deposits and late-night coverage.
- Assist the Manager or Supervisor with unit correspondence using computer software.
- Process and mail letters to patients.
- One year of experience as a Medical Assistant or in patient care.
- Registration or certification as a medical assistant.
About the company
WVUMedicine is an academic health system serving West Virginia and the surrounding region. The system operates hospitals, clinics, specialty programs, emergency care, research, and medical education through an integrated network. It serves patients, families, referring clinicians, students, researchers, and regional communities. Its operating model centers on clinical care, hospital operations, ambulatory services, education, research, and shared system support. Teams work across nursing, physicians, allied health, research, technology, facilities, administration, and patient services. Work depends on coordination among clinical, operational, technical, and support teams across its care settings and communities.
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