Global Compliance Inquiry Services and Transformation Lead

Job Description

Your contribution to something big:

As Global Compliance Inquiry Services and Transformation Lead, you will establish and scale Compliance Inquiry Services as a strategic global delivery capability within Bosch’s global Compliance organization. You will drive the transition from decentralized inquiry handling to a scalable, globally governed service model, combining expert services with AI-enabled solutions.

• Lead the establishment and global scale-up of Compliance Inquiry Services as a strategic delivery capability.
   
• Drive the transition from decentralized inquiry handling to a scalable global governance operations model.
   
• Lead the continued development and integration of the Lisbon-based team into the global operating model.
   
• Drive organizational transformation, service innovation and operational excellence across regions.
   
• Develop manual and AI-enabled inquiry processing capabilities while ensuring Compliance, service quality and sustainable growth.
   
• Serve as disciplinary manager for the employees within the Lisbon-based team.
   
• Lead workforce planning, performance management, employee development and talent management.
   
• Build and scale newly created teams and organizational capabilities within a global environment.
   
• Establish the foundation for the future expansion of Governance Operations.
   
• Contribute to the long-term digital transformation of the global Compliance function.
   
• Manage senior stakeholders and align global functional objectives with local organizational and people requirements.

Qualifications

What distinguishes you:

Education: Master’s degree in Law, Business Law, Legal Studies, or a comparable legal discipline.
Additional training in Compliance, Governance, Global Service Delivery, Operating Model Design, Digital Transformation, Leadership, or Organizational Development is an advantage.

Experience

• Several years of experience in global service management, operating model design, or organizational transformation.

• Proven track record building, scaling, and governing business-critical service capabilities in an international environment.

• Experience leading cross-functional transformation, organizational change, and the establishment/integration of new teams into global operating models.

• Proven experience leading international teams, including workforce planning, performance management, employee development, and talent management.

• Experience with AI-enabled service models and digital transformation is an advantage.

Know-how

• Compliance Advisory and Governance; Case & Matter Management; Shared Services and Global Service Delivery.

• Strategic Operating Model Development and Digital Transformation, including AI-enabled services.

• People Leadership, Organizational Development, Workforce Planning, and Talent Development.

• International Team Leadership.

Working Style & Methods

• Strategic and business-oriented with strong execution and the ability to translate objectives into scalable capabilities and measurable outcomes.

• Strong organizational, service-development, and operational excellence mindset.

• Experienced in transformation, growth, and organizational change, balancing global standards with local requirements.

• Comfortable operating in complex, international, and evolving environments.

Personality

• Strong leadership, influencing, communication, and executive stakeholder management skills.

• High professional credibility, integrity, sound judgment, ownership, and accountability.

• People-oriented leader focused on development and growth.

• Resilient, collaborative, pragmatic, and solution-oriented, with the ability to build trust and alignment across cultures, functions, and regions.

• Open to new technologies and interested in shaping the future of Compliance services.

Languages: Fluent English is mandatory.

Additional Information

Please note that your application for this position may be subject to a Pre-Employment Screening (PES). The PES process must be carried out for particularly sensitive positions to reduce security risks.
For more information about the procedure, please refer to this link.

The PES process is subject to our privacy policies.

Work #LikeABosch includes: 

⚖️ Flexible work conditions

🔀 Hybrid work system

🌐 Exchange with colleagues around the world

🧑‍⚕️ Health insurance and medical office on site (general clinic)

📚 Training opportunities (p.e., technical training, foreign languages training) & certifications

📈 Opportunities for career progression and continuous professional development

💲 Access to great discounts in partnerships and Bosch

🏋️ Sports and health related activities (gym)

🚉 Great access to public transports

🅿️ Free parking lot

🍽️ Canteen

Success stories don´t just happen. They are made...

Make it happen. We are looking forward to your application!

Global Salary Level: SL1