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All Accor

Global hotel management, franchising, loyalty program

Cable Car Station Bellman

Hotel Guest ServicesPosted on Nov 9
Full-timePhú Quốc, Phu Quoc, An Giang, VietnamNo salary listed

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Previous customer service experience is preferred.
  • Strong communication and interpersonal skills are required.
  • A positive demeanor and polished appearance are required.
  • The role requires rotational shifts, including evenings, weekends, and holidays.
  • The employee must maintain sustainable practices, enhance resource efficiency, minimize waste, and promote eco-friendly, social, and ethical initiatives aligned with the hotel's ESG and CSR objectives.
  • The employee must comply with local legal requirements, international standards, health and safety regulations, company policies, ISO standards, and industry best practices, and keep operational processes aligned with evolving legal and regulatory requirements.
  • The employee must ensure compliance with food safety and hygiene regulations covering purchasing, storage, handling, maintenance, communication, and preparation practices across departments.

Responsibilities

  • Handle guest luggage carefully during cable car transfers.
  • Guide guests safely through station areas.
  • Support orderly guest movement and boarding.
  • Follow safety procedures and assist guests when needed.
  • Deliver polite and professional guest service.

Desired Qualifications

  • Previous customer service experience.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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