Able to work outside for long periods in inclement weather.
Reliable transportation to and from work.
Must be able to work in a high-volume, fast-paced environment.
Able to communicate and solve problems independently.
Must be comfortable working with electronic equipment.
Ability to lift 50 pounds consistently.
Actively pursuing a High School Diploma or equivalent.
Must be available to work weekends and holidays as required.
Responsibilities
Ensure that the RFID gate reads guests' passes.
Assist with the orchestration, setup, and breakdown of the maze.
Open and close pinch points as needed to maximize traffic flow.
Be aware of all ticket types and prices.
Assist with and respond to guest inquiries.
Maintain current information about the mountain and events.
Troubleshoot RFID gates and tablet equipment.
Perform additional duties as assigned.
Desired Qualifications
Previous customer service experience is preferred.
Seasonal
At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to beA BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.
BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?
Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type).
Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts
Free or discounted multi-resort dependent season passes
Additional perks & benefits for year round employees
POSITION SUMMARY
Ticket Scanners are responsible for ensuring every ticket or season pass is validated each time the guest rides the lift. This involves engaging with and providing a first-class mountain adventure for each and every guest, communicating clearly and making split second decisions to ensure proper ticket validation. This is a seasonal position with part-time opportunities, paid at $20.00/hr.
Recruitment for this role will be ongoing through December.
ESSENTIAL DUTIES
Ensure RFID gate reads guests passes
Assist with the orchestration, set up, and breakdown of maze
Open and close pinch points as needed for maximum traffic flow
Be aware of all ticket types and prices
Assist and respond to guest inquiries
Must have current information about the mountain and events
Ability to troubleshoot RFID gates and tablet equipment
Additional duties as assigned
QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS
Must be at least 14 years of age or older
Able to work outside for long periods of time in inclement weather
Reliable transportation to/from work
Must be able to work in high-volume, fast-paced environment
Able to communicate and problem solve independently
Must be comfortable working with electronic equipment
Ability to lift 50lbs on a consistent basis
Actively pursuing a High School Diploma, or equivalent
Previous customer service experience, preferred
PHYSICAL DEMANDS AND WORKING CONDITIONS
This position may be required to work weekends and holidays.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.