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Aplazo

Provides BNPL payments for merchants

Lead DevOps Engineer

DevOps EngineeringUpdated on Nov 10
Full-timeRemote in MexicoNo salary listedRemote

About the Job

Requirements

  • At least 5 years of experience in DevOps, Platform, Infrastructure, or Site Reliability Engineering with production ownership.
  • A track record of owning entire systems or large cross-team initiatives, rather than only individual tickets.
  • Experience leading incident response and writing post-mortems that drive change.
  • Experience mentoring engineers and leading design discussions, formally or informally.
  • Strong expertise in Infrastructure as Code using Terraform, Pulumi, or CloudFormation.
  • Deep knowledge of continuous integration and continuous delivery systems and modern delivery practices, including trunk-based development, feature flags, and canary or blue-green deployments.
  • Hands-on experience with AWS services including ECS, Fargate, EC2, Lambda, RDS/Postgres, ElastiCache, SQS, Kinesis, IAM, and VPC networking.
  • Experience with multi-account governance using AWS Organizations or Control Tower, and cross-account resource migrations.
  • Proficiency with observability tools for metrics, logs, traces, and alerting; Datadog is preferred.
  • Ability to script and automate using Python, Go, Bash, or Node.js/TypeScript.
  • A solid understanding of cloud security practices, secret management, and compliance requirements.
  • Ability to mentor engineers through pairing, code and design reviews, and onboarding, with visible growth in those they help.
  • Ability to lead through influence and facilitate design decisions without becoming a bottleneck or approval gate.
  • Ability to participate in hiring interviews and help raise the squad's hiring bar.
  • Ability to give direct, timely, constructive feedback and welcome feedback in return.
  • Ability to communicate clearly in Spanish, with working English for vendor and partner interactions.
  • Ability to manage ambiguity, adjust to changing priorities, make deliberate trade-offs, and propose best practices from scratch when needed.
  • Ability to use guardrails to remove friction.
  • Ability to seek feedback, change course when shown to be wrong, and continuously improve professional craft.

Responsibilities

  • Own one or more core platform systems end-to-end, including CI/CD and deployments, infrastructure as code and multi-account governance, or observability and incident tooling.
  • Drive the squad's roadmap pillars: security and infrastructure hardening, CI/CD and deployment excellence, reliability and incident management, AI platform infrastructure, and seasonality hardening.
  • Lead incident response and post-mortems in the platform domain.
  • Raise the engineering bar through design reviews, RFCs, hiring interviews, and mentoring E1–E3 engineers.
  • Reduce toil by making keep-the-lights-on work visible and automating tasks that consume the team's time.
  • Partner with requesting squads to turn their needs into well-scoped platform work.
  • Bring expert knowledge across platform areas including cloud infrastructure, CI/CD, infrastructure as code, networking, and observability, and understand how application services run on them.
  • Drive complex infrastructure design that anticipates scalability, failure modes, and regulatory impact.
  • Align platform design with AWS Well-Architected principles, including multi-account governance, safe release strategies, resilience, and cost.
  • Use observability and cross-service debugging to guide others.
  • Use AI for architecture exploration, large infrastructure-as-code refactors, and experiments; champion squad-level AI tooling such as smart alerting and automated triage.
  • Own large platform features or system improvements from idea through production.
  • Structure ambiguous problems into milestones, dependencies, and risks, and deliver predictably.
  • Strengthen runbooks, escalation paths, and reliability metrics through incident response and post-mortems.
  • Close tasks despite security, networking, or cross-team dependencies.
  • Remove squad impediments and escalate effectively when support or authority is required.
  • Deliver platform projects that measurably improve availability, DORA metrics, mean time to recovery, and cloud cost.
  • Understand Aplazo's business model, Mexican regulation, and Latin American credit dynamics well enough to account for them in infrastructure decisions.
  • Identify trade-offs that balance delivery speed against regulatory constraints, including CNBV, Condusef, PCI, and SOC 2.
  • Connect squad work to business outcomes and explain how success is measured.
  • Act as a technical leader for the squad through design reviews, technical talks, hiring interviews, and mentoring E1–E3 engineers with demonstrable outcomes.
  • Produce RFCs, architecture review records, and design documents that clearly explain technical decisions and rationale and are reviewed and discoverable.
  • Communicate risks, dependencies, and trade-offs across Engineering, Product, and leadership; challenge assumptions and propose solutions.
  • Ship with Datadog dashboards visible to all of Engineering and a squad-owned runbook.
  • Model psychological safety, constructive disagreement, and recognition in Tech All Hands, Demo Days, and Slack.

Desired Qualifications

  • Familiarity with GCP services including BigQuery and Pub/Sub.
  • Experience with MongoDB Atlas or other managed data stores.
  • Exposure to fintech, payments, or regulated environments, including CNBV, SOC 2, or PCI.
  • Experience with security or infrastructure hardening, incident management programs, or FinOps and cloud cost optimization.
  • Experience operating infrastructure for AI/ML workloads.
  • Knowledge of DORA metrics and using them to drive improvement.
  • AWS Certified DevOps Engineer – Professional or Solutions Architect – Professional certification, or equivalent hands-on experience.

About the Company

Aplazo

Provides BNPL payments for merchants

Aplazo provides buy-now-pay-later (BNPL) services in Mexico for online and in-store shoppers who often don’t have credit cards. Merchants can offer installment payments at checkout, and Aplazo settles funds to the merchant while the shopper pays in fixed installments. The system uses risk models, including AI-assisted credit decisions, to manage delinquency as it grows across ecommerce and physical retail. The company differentiates itself by targeting Mexico’s largely underbanked market and enabling both online and in-person purchases, supported by data-driven risk tools and a funding-backed expansion. Aplazo aims to become the go-to payment option for everyday purchases in Mexico.

Company size
201-500
Company stage
N/A
Total funding
$102.3M
Headquarters
Mexico City, Mexico
Founded
2020

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