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Small Door Veterinary

Membership-based veterinary care with telemedicine

Managing Veterinarian

Veterinary ProfessionalsPosted on Nov 11
Full-timeBoston, MA, USAIn-person

About the Job

Requirements

  • A Doctor of Veterinary Medicine (DVM) degree or equivalent, an active state license, and a Drug Enforcement Administration (DEA) license are required.
  • At least 5 years of experience in the field is required.
  • The candidate should take a professional approach and have strong interpersonal and communication skills.
  • The candidate must be committed to practicing high-standard medicine and upholding the code of ethics.
  • The candidate should have experience managing a team and an interest in mentoring veterinarians.

Responsibilities

  • Diagnose and treat pets with illnesses and injuries, and counsel clients in pet care.
  • Directly manage, mentor, and develop a team of 1–5 doctors, fostering engagement and growth.
  • Partner with the Regional Medical Director and Talent team to recruit, onboard, and retain veterinary talent.
  • Collaborate with Operations on doctor scheduling to ensure clinical coverage.
  • Uphold the organization’s culture and values with the practice team and members.
  • Serve as the clinical point of contact for escalated medical questions or concerns.
  • Ensure service accessibility, including surgery slots and doctor coverage, aligns with member needs.
  • Uphold hospitality standards in all client interactions.
  • Mentor, manage, and oversee doctors’ clinical skills and individual performance metrics concerning client satisfaction, teamwork, medical quality, record keeping, and production; lead regular check-ins to understand challenges and support professional development.
  • Partner with the Practice Manager to support a positive, collaborative approach between the Member Experience and Medical teams.
  • Collaborate with Nursing Leadership to foster open communication, continuous learning, improvement, and excellence.
  • Monitor practice financial performance and work with leadership to achieve budget targets and revenue goals.
  • Manage controlled substances, review practice orders of drugs and supplies, and ensure Drug Enforcement Administration standards are met.
  • Ensure compliance with medical protocols for surgery, dental care, and diagnostics, and with regulatory requirements including Drug Enforcement Administration and Occupational Safety and Health Administration requirements.

About the Company

Small Door Veterinary

Membership-based veterinary care with telemedicine

Small Door offers veterinary care through a membership model in urban clinics. Members pay an annual fee which unlocks access to a suite of core veterinary services, with additional medical services billed separately. The service combines in-person care at tech-enabled clinics in cities like New York, Boston, and Washington D.C. with telemedicine and 24/7 vet access to make care more convenient. This approach differs from typical clinics through predictable recurring revenue, transparent pricing, and a focus on improved communication and consistency in care. The company aims to raise the standard of pet care and simplify the veterinary experience for urban pet owners.

Company size
51-200
Company stage
Debt Financing
Total funding
$121.5M
Headquarters
New York City, New York
Founded
2017

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