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National Church Residences

Nonprofit senior housing and healthcare

Service Coordinator 2

Full-Time
No salary listed
Mid
Bachelor's
Manhattan, KS, USA
In Person
Social & Community ServicesCase Management & Advocacy

About the job

Requirements
  • Working knowledge of supportive services and local community resources.
  • Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.
Responsibilities
  • Assume responsibility for coordinating programs and activities for residents.
  • Serve as a liaison to community agencies, network with community service providers, and seek out new services available to residents. Identify low-cost service providers and/or negotiate discounts.
  • Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary.
  • Develop a Resource Directory that includes a listing of state and/or local service providers.
  • Sponsor educational events that include subjects relating to health care, agency support, life skills and referral sources.
  • Provide quality customer service to all residents, addressing concerns and assisting with basic needs.
  • Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling.
  • Monitor, document, and relay any feedback or concerns from residents and their families.
  • Manage relationships, both internally and externally, exercising appropriate communication and interpersonal skills.
Desired Qualifications
  • A bachelor’s degree in social work or a related field.
  • Two or more years of experience delivering social services to elderly and/or family populations.

About the company

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National Church Residences

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National Church Residences is a nonprofit provider of senior housing, senior living, and healthcare. It develops and operates affordable housing and residential communities while also providing supportive services and healthcare for older adults. Its mission combines housing stability, service coordination, community life, and care for seniors with different income and support needs. Property and community teams work alongside clinicians, service coordinators, resident programs, development, asset management, and central operations. Roles span housing management, nursing, caregiving, social services, dining, maintenance, development, finance, and administration.

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