Online Reputation Team Lead
About the job
- Excellent written and verbal communication skills and the ability to craft clear, concise, and persuasive messages.
- Proven experience in public relations, communication, or online reputation.
- A systematic approach to problem-solving in unstructured and undefined situations.
- Analytical thinking and willingness to examine macro- and micro-level details of a situation.
- Strong understanding and use of social platforms such as Reddit, Facebook, and X.
- Lead a team of five online reputation specialists responsible for user communication across online channels, sentiment monitoring, reporting, and managing online reputation projects.
- Manage sensitive situations that may negatively impact the brand and coordinate communication strategies when needed.
- Work closely with internal stakeholders, including Product, Legal, PR, and Customer Service, to ensure consistent messaging.
- Represent the online reputation perspective in product development and launches, helping to identify and mitigate potential risks.
- Leverage online sentiment data to identify trends and turn them into actionable areas for improvement.
- Develop and scale standard procedures and communication templates to ensure efficient collaboration.
- Experience in people management, including leading and mentoring a team.
- Knowledge of the cybersecurity landscape and trends.
About the company
Surfshark focuses on protecting people’s digital lives by offering a range of privacy and security tools centered on a top VPN service. Its core product is a VPN that encrypts internet traffic and hides a user’s IP, helping online privacy and access to geo-restricted content. Beyond the VPN, Surfshark also develops Antivirus, Alert (data-leak detection), a private search tool (Search), Incogni, Dedicated IP, and Alt-ID, creating a bundled security suite. The company differentiates itself by providing a human-centered privacy approach and a multi-product security bundle, not just a VPN, to address broader online threats. It aims to make privacy protection easy and accessible for millions of users across 100+ countries, continually expanding its product lineup and global presence to secure digital lives across devices and platforms.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Vilnius, Lithuania
Founded
2018
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Simplify's Take
What believers are saying
- September 7, 2026 Optery acquisition deepens Surfshark's US data-removal coverage.
- September 2026 Cybersecurity Advocacy Fund seeds student anti-scam research and product discovery.
- September 19, 2026 Dausos filtering and allowed lists widen Surfshark One stickiness.
What critics are saying
- September 2026 misconfigured test servers exposed internal binaries and build credentials.
- Surfshark still depends on Windows, macOS, iOS, and Android feature rollouts.
- A major trust loss could hit VPN renewals if another infrastructure breach surfaces.
What makes Surfshark unique
- Surfshark owns VPN, Incogni, Ironwall, Optery, and HeyPolo under one privacy group.
- Dausos offers post-quantum encryption and up to 30% faster speeds than rivals.
- Surfshark One bundles VPN, antivirus, breach monitoring, and web content blocking.
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Benefits
Health Insurance
Wellness Program
Gym Membership
Remote Work Options
Hybrid Work Options
Professional Development Budget
Conference Attendance Budget
Mental Health Support
Company Social Events
Employee Discounts
Paid Vacation
Commuter Benefits
Growth & Insights and Company News
6 month growth
4%1 year growth
4%2 year growth
3%In the war to control social media feeds, VPNs are a battleground. A "day of action" defended them. October 7, 2026 · Sam Gutelle On September 25, a group of tech companies and digital rights activists came together to launch a global campaign. Together, they made their message clear: The time is now to rally behind virtual private networks (VPNs). That message was amplified during the Defend VPNs Day of Action, an initiative led by the nonprofit group Fight for the Future. Together with VPN providers Surfshark, Windscribe, On September 25, a group of tech companies and digital rights activists came together to launch a global campaign. Together, they made their message clear: The time is now to rally behind virtual private networks (VPNs). That message was amplified during the Defend VPNs Day of Action, an initiative led by the nonprofit group Fight for the Future. Together with VPN providers Surfshark, Windscribe, and Amnezia, Fight for the Future rallied to defend internet users' collective right to use private networks. Millions of internet users use VPNs to access websites that are otherwise geolocked or age-restricted. Legally speaking, those services are permitted because they fall under their users' rights to free speech and expression. That may seem like a simple precedent, but recent events have complicated the VPN landscape. Numerous national governments are trying to limit access to social media for users under the age of 18, but VPNs make those measures difficult to enforce. In Australia, an attempted restriction has only made kids and teens more active online. Approximately one in 20 young Australians have evaded the ban by using a VPN to spoof their location. Other governments want to follow Australia's lead by enacting youth social media restrictions, but they have to deal with those pesky VPNs first. Utah became the first state to force websites to restrict traffic from suspected VPNs, and Australia is considering a blanket ban on the networks. Those policy proposals don't sit well with Fight for the Future. After previously throwing its weight behind another hallmark of the open web - net neutrality - the advocacy group is resisting VPN crackdowns and the "draconian censorship laws" that come with them. "The most vulnerable people in every country in the world depend on VPNs, to communicate with their families and friends, to seek healthcare and abortion care, and find the information and resources that are increasingly gated behind an invasive biometric scan or ID check," said Fight for the Future Campaign Director Sarah Phillips in a statement. "VPNs are a basic, necessary, and vital tool to protect us from everything from the most serious criminalization at the hands of an oppressive government hellbent on surveilling and censoring dissent to just wanting to protect ourselves from the steady leak of our data to be exploited." This is the second year in a row that Fight for the Future has hosted a Defend VPNs Day of Action. Perhaps, with collective action, future installments won't be necessary, but the current state of affairs suggests that VPN usage will remain contentious at the state and federal levels. Visit Tubefilter for more great stories.
Surfshark claims a major first by bringing full post-quantum security to WireGuard. * Surfshark has integrated ML-DSA certificates into WireGuard to achieve full post-quantum security. * The upgrade focuses on server authentication to prevent future session takeovers. * The feature is currently live for users on iOS, macOS, and Windows. Quantum computers might still sound like science fiction, but cybersecurity experts are already preparing for the day these super-powered machines can effortlessly crack today's encryption. Now, Surfshark has taken a massive step toward quantum-proofing your daily browsing. The popular provider has announced the completion of its full post-quantum WireGuard implementation. By tackling the incredibly tricky challenge of server authentication, the company claims it has secured every pillar of a private connection against future quantum threats. While many tech giants and rival VPNs have begun integrating basic post-quantum key exchanges, fully securing the authentication process remains incredibly rare. Surfshark's latest update ensures bad actors armed with futuristic quantum tech can't impersonate VPN servers and hijack your connection. The 'forgotten' pillar of quantum security. Earlier this year, Surfshark rolled out post-quantum encryption and key exchanges (known as ML-KEM) to the WireGuard protocol. Other providers have made similar moves recently, with rivals like NordVPN extending post-quantum protection across its applications. However, Surfshark has now added the final critical component: certificates using ML-DSA (digital signature algorithm) for authentication. "A truly full post-quantum secure VPN rests on three pillars: encryption, key exchange, and authentication. While the industry has widely adopted quantum-safe encryption and key exchange (like ML-KEM), authentication remains the 'forgotten' step," explained Karolis Kaciulis, Leading System Engineer at Surfshark. "Many, including Big Tech, hesitate here because certificates for authentication are difficult to scale and currently lack a global public infrastructure for post-quantum certificates." Beating Big Tech to the punch. So, why does authentication matter for the average user? If an attacker uses a quantum computer to break a VPN's authentication layer, they can perform a session takeover, essentially pretending to be the secure server right as you connect, intercepting all your data. "However, ignoring this last step creates a vulnerability when quantum computers become accessible," Kaciulis said. "At Surfshark, we took the ML-DSA standards and integrated them with our certificates into a protocol to make the authorization fully quantum-resistant. By using the ML-DSA certificates, we have completed the final pillar, achieving the first full post-quantum WireGuard implementation." This technical milestone stems from the launch of Dausos, Surfshark's proprietary VPN protocol engineered with complete post-quantum security from the ground up, which paved the way for this WireGuard upgrade. Remarkably, Surfshark is deploying a level of security rarely seen in the consumer space. An evaluation by the company of 15 major tech platforms found that only two, AWS KMS and Google Cloud KMS, have actually deployed ML-DSA, and both are cloud key-management services, not consumer applications. While giants like Apple and Microsoft have access to ML-DSA, neither has enabled it by default in primary user-facing software like Safari or Edge. "It comes as no surprise that industry peers prioritize implementing ML-KEM key exchange before placing authentication on their engineering roadmaps," Kaciulis noted. "Although quantum computing poses no immediate threat today, delaying authentication security until these machines emerge leaves connections vulnerable. That is why Surfshark is taking proactive measures to deliver complete post-quantum defense ahead of potential quantum threats." If you're eager to test out these proactive protections, Surfshark's fully post-quantum WireGuard implementation is currently accessible to users on iOS, macOS, and Windows. The company plans to bring support to additional platforms in future releases.
Surfshark now lets you block specific websites - but you'll need a Windows PC. Published 6 hours ago The new allowed websites list feature lets you punch a hole in a blocked category without switching off the whole filter * Surfshark has added an allowed websites list to its web content blocker * The feature is currently limited to Windows only * Web content blocker is a Surfshark One and One+ exclusive feature Surfshark has rolled out a useful upgrade to one of its household safety tools. The web content blocker can now keep an entire category of sites blocked while still letting through the specific pages you actually need, thanks to a new allowed websites list. The catch is that this new list is only available on Windows for now. Anyone hoping to use the allow list on their phone or Mac will have to wait for the rollout to widen. Surfshark's web Content blocker first arrived on Android and iOS back in October 2025 and has since expanded to desktop, so it's fitting that a PC-first feature is the next piece of the puzzle. In a way, it's only a small change, but it addresses one of the most common annoyances with category-based filtering. Until now, blocking a category was an all-or-nothing affair, and if a legitimate site got swept up in a broad filter, your only option was to disable the whole thing. This is exactly the kind of quality-of-life refinement that helps keep Surfshark near the top of our best VPN rankings, where it currently sits as our pick for the best cheap VPN. Surfshark - the best cheap VPN Surfshark is a fast, easy-to-use VPN that seriously beats the competition when it comes to subscription pricing. Its two-year Starter plan works out at $2.49 a month (plus tax), but we think Surfshark One is the best value plan as it adds a web content blocker, antivirus, data breach monitor, and alternative ID tool starting from the equivalent of $2.79 a month. A quick refresher: what is web content blocker? Web content blocker is Surfshark's category-based filtering feature, available to subscribers on its Surfshark One and One+ plans. The tool automatically blocks access to whole categories of websites you would rather keep off your devices, and you don't need to keep the VPN turned on for it to work. The feature currently lets you filter seven categories of content, including those related to pornography, gambling, weapons, drugs, and malware. Crucially, Surfshark built the feature to safeguard people without surveilling them. As Justas Pukys, a Senior Product Manager at Surfshark, has explained, the blocker "helps users protect their family members from seeing malicious content or websites" without monitoring the sites they visit. That means no screen time limits, no app blocking, and no activity logs, which is consistent with the company's independently audited no-logs stance. Leave No Trace investigates the companies and governments putting our digital freedom at risk - and the people fighting back. How to use the allowed websites list. If you are running Surfshark's web content blocker on Windows, adding a trusted site to your allow list is straightforward: * Open your Surfshark app. * Click the Settings cogwheel icon in the left navigation menu. * Navigate to Web content blocker. * Scroll down and click on Allowed websites. * Press Add. * Enter the specific website URLs you want to allow. Any site you add stays reachable while the rest of its category remains filtered, and you can toggle the web content blocker on or off whenever you like. Follow TechRadar on Google News and add us as a preferred source to get our expert news, reviews, and opinion in your feeds. Make sure to click the Follow button! Contributing Writer Monica is a tech journalist with over a decade of experience. She writes about the latest developments in computing, which means anything from computer chips made out of paper to cutting-edge desktop processors. GPUs are her main area of interest, and nothing thrills her quite like that time every couple of years when new graphics cards hit the market. She built her first PC nearly 20 years ago, and dozens of builds later, she's always planning out her next build (or helping her friends with theirs). During her career, Monica has written for many tech-centric outlets, including Digital Trends, SlashGear, WePC, and Tom's Hardware.
Surfshark VPN says hackers breached internal testing, proxy servers. HackNotice is a service that notices trends and patterns in publically available data so as to identify possible data breaches, leaks, hacks, and other data incidents on behalf of its clients. HackNotice monitors data streams related to breaches, leaks, and hacks and Surfshark VPN says hackers breached internal testing, proxy servers was reported by one of those streams. HackNotice may also have the breach date, hack date, the hacker responsible, the hacked industry, the hacked location, and any other parts of the hack, breach, or leak that HackNotice can report on for the consumers of its product. If you are a user of Surfshark VPN says hackers breached internal testing, proxy servers their products, services, websites, or applications and you were a client of HackNotice, monitoring for Surfshark VPN says hackers breached internal testing, proxy servers you may have been alerted to this report about Surfshark VPN says hackers breached internal testing, proxy servers. HackNotice is a service that provides data, information, and monitoring that helps its clients recover from and remediate data breaches, hacks, and leaks of their personal information. HackNotice provides a service that helps its clients know what to do about a hack, breach, or leak of their information. If Surfshark VPN says hackers breached internal testing, proxy servers had a breach of consumer data or a data leak, then there may be additional actions that its clients should read to protect their digital identity. Data breaches, hacks, and leaks often guide to and reason identity theft, account take overs, ransomware, spyware, extortion, and malware. account takeovers are often caused by credential reuse, password reuse, easily guessed passwords, and are facilitated by the sharing of billions of credentials and other customer info through data leaks, as the direct result of data breaches and hacks. HackNotice monitors trends in publically available data that indicates tens of thousands of data breaches each year, along with billions of records from data leaks each year. On behalf of its clients, HackNotice works to monitor for hacks that conduct to lower client security and digital identities that have been exposed and should live considered vulnerable to attack. HackNotice works with clients to identify the extent that digital identities get been exposed and provides remediation suggestions for how to handle each type of exposure. HackNotice monitors the hacker community, which is a network of individuals that apportion data breaches, hacks, leaks, malware, spyware, ransomware, and many other tools that are often used for financial fraud, account take overs, and further breaches and hacks. HackNotice monitors the hacker community specifically for breaches, hacks, and data leaks that offend consumers. HackNotice applies industry specific knowledge and advanced security practices to monitor for trends that point breaches, hacks, and exposed digital identities. HackNotice also enables clients to share plug notices with their friend, family, and collogues to help increase cognizance around alleged hacks, breaches, or data leaks. HackNotice works to provide clients with sharable reports to help increase the security of its clients personal network. The certificate of the multitude that its clients interact with directly impacts the rase of security of its clients. Increased exposure to accounts that get been taken over by hackers leads to further account have overs through phishing, malware, and other attach techniques. If you found this hack notice to live helpful, then you may be interested in reading some additional hack notices such as: hose that don't experience they have been hacked. The whimsy that you can protect your perimeter is fallinents such as theft or loss of digital media such as computer tapes, hard drives, or laptop computersloss of the data itself. Those working inside an organization are a major cause of data
Lithuanian cybersecurity group Surfshark has acquired US technology company Optery for an undisclosed sum. The acquisition strengthens the group's position in personal data protection. Under the deal's terms, Optery will continue operating as an independent company. All group brands will maintain separate teams, customer bases, and technological architecture whilst collaborating on innovations. Optery offers a solution that helps people remove their personal data from search engines and data broker databases. This marks Surfshark's second US acquisition. In 2024, the company acquired Ironwall, which provides data removal services to government organisations and business leadership teams. The Surfshark group operates VPN and cybersecurity product developer Surfshark, personal data removal service Incogni, and family safety platform HeyPolo.