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Compass Connections

Care and support for children and families

Shelter Manager

Full-TimePosted on 10/27/2026
$64.8k/yr
Junior
Bachelor's, Master's, Associate's
El Paso, TX, USA
In Person
Social & Community ServicesResidential & Direct Support
No H1B Sponsorship

About the job

Requirements
  • A degree from an accredited program or university is required: an associate degree, bachelor's degree, or undergraduate degree, preferably in social work, psychology, criminal justice, sociology, or a related field of study.
  • At least one year of related experience and/or training is required.
  • Pass a pre-employment drug screen and random drug screens throughout employment.
  • Provide proof of work eligibility status upon request.
  • Pass pre-employment and biennial criminal background checks.
  • Respond sensitively and competently to the service population’s cultural and socio-economic characteristics.
  • Work collaboratively with other staff members, service providers, and professionals.
  • Provide crisis intervention according to training when needed to maintain a safe environment.
  • Work in a fast-paced environment and maintain emotional control and professional composure.
  • Maintain computer literacy required for the responsibilities of the position.
  • Work effectively without intensive supervision, both independently and as a member of a multidisciplinary team.
  • Maintain a working knowledge of Compass Connections policies and procedures.
  • Receive an annual influenza vaccination or obtain an approved medical or religious exemption, and provide proof as a new hire.
  • Be authorized to work for any employer in the United States; employment visa sponsorship is unavailable.
Responsibilities
  • Meet all applicable federal and state regulatory guidelines and standards.
  • Supervise development of shift schedules and staff assignments.
  • Monitor zone supervisors to ensure daily progress and activities are documented completely and accurately in compliance with agency policies and procedures.
  • Assist with orientation of new children and staff.
  • Provide input into treatment plan development as appropriate.
  • Maintain knowledge of positive child management techniques, including verbal redirection, de-escalation, and containment.
  • Plan, organize, and supervise activities for children in accordance with the daily activity schedule.
  • Maintain a secure campus environment by conducting required rounds, applying radio communication protocols properly, and responding to all radio calls.
  • Serve as a positive role model for the service population.
  • Work evenings, weekends, and holidays as needed or requested by the position supervisor.
  • Implement safety protocols, including evacuating children and staff in an emergency.
  • Maintain confidentiality in all areas of the service population and program operations.
  • Follow professional and ethical standards in the employee handbook, including demonstrating respect for agency staff, children, and community members and complying with the required dress code.
  • Supervise assigned zone supervisors to ensure staffing levels meet each child’s physical, social, emotional, educational, and recreational needs and comply with contract and regulatory standards and requirements.
  • Schedule appointments for children and follow up to ensure each child’s essential needs are met.
  • Develop and maintain effective working relationships with personnel and professionals, including law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources.
  • Regularly observe and evaluate buildings, grounds, equipment, staff, children, vehicles, and other program resources, and address issues and problems as needed.
  • Frequently traverse from one area of the physical plant to another.
  • Communicate effectively in writing and verbally in English and Spanish.
  • Meet predetermined deadlines required by the program supervisor and federal partners.
Desired Qualifications
  • A graduate degree from an accredited program or university in a related field is preferred.
  • Two or more years of related experience and/or training is preferred.

About the company

Compass Connections is a nonprofit provider of community-based services for children, young people, and families. Programs include foster care, residential care, family preservation, behavioral health, and support for unaccompanied children. Teams work with public agencies and caregivers to provide safe, stable, and individualized services. Compass works in child welfare and human services, responding to safety, trauma, development, family relationships, and regulatory requirements through residential settings, foster networks, community programs, and public-agency partnerships.

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