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MaintainX

AI-driven SaaS for maintenance management

Integrations Consultant

Implementation & Technical Account ManagementUpdated on Nov 10
Full-timeMontreal, QC, Canada

About the Job

Requirements

  • Experience in technical consulting, including potentially solutions architecture, sales engineering, product management, or software development.
  • Ability to organize and consolidate customer data in various formats and from various source applications.
  • Proficiency in programming languages such as JavaScript, APIs, and data transformation.
  • Ability to translate business requirements into technical solutions.
  • Ability to manage projects spanning external and internal stakeholders.
  • Ability to communicate daily, verbally and in writing, in English with customers in English-speaking markets.

Responsibilities

  • Lead integration projects from initiation to completion, ensuring project timelines and milestones are met.
  • Collaborate with clients to define and adhere to project scope, objectives, and deliverables.
  • Assess client systems and requirements to design effective integration solutions.
  • Troubleshoot technical issues and provide solutions during the integration process.
  • Provide expert integration advice on how to best utilize Open REST APIs.
  • Create and present detailed, actionable integration plans that enable MaintainX and customers to understand and execute the full scope of integration processes.
  • Serve as the primary point of contact for clients during integration projects.
  • Maintain client relationships by providing service and support.
  • Train client personnel to use integrated systems effectively.
  • Work with MaintainX Integration, Engineering, and Product teams to prioritize and discuss customer needs.
  • Work directly with Sales Engineers, Solution Architects, and Integration Developers to translate client requirements.
  • Communicate client requirements to third-party solution integrators and manage integration projects.

Desired Qualifications

  • Experience with integration tools such as Workato, Boomi, Tray.io, or Zapier.
  • Experience with ERPs such as SAP, Oracle, NetSuite, Microsoft Dynamics, Sage, and other third-party integrations.
  • Experience in the manufacturing industry.
  • Knowledge of IoT sensors, historians, SCADA, PLCs, and Industry 4.0 technologies.
  • Knowledge of and ability to speak effectively about technology stack components including TypeScript, Node.js, React, React Native, and MySQL.
  • Bachelor’s degree in Computer Science, Management Information Systems, Engineering, or a related field.

About the Company

MaintainX

AI-driven SaaS for maintenance management

MaintainX offers a subscription-based software platform for maintenance and operations management, targeting industrial sectors like manufacturing and food & beverage. The core product is a SaaS system that helps customers track and manage reactive and preventive maintenance, daily operations, inventory, and assets, with AI-assisted capabilities to optimize workflows. The platform includes an open API for integrating with existing systems and an Academy that provides on-demand lessons and certifications. Compared with competitors, MaintainX emphasizes AI-driven maintenance, real-time inventory and asset management, strong integration options, and an educational component to maximize platform usage. The company aims to digitally transform maintenance and operations to boost efficiency and productivity while reducing manual work across industrial sites.

Company size
501-1,000
Company stage
Acquired
Total funding
$242.8M
Headquarters
San Francisco, CA
Founded
2018

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