Field Operation Graduate Trainee
About the job
- A Bachelor's degree or Higher National Diploma in Information Technology, Computer Science, Business Administration, Operations Management, or a related field.
- Experience in operations support, helpdesk support, customer service, logistics coordination, or a similar role.
- A basic understanding of information technology troubleshooting, mobile applications, and computer systems.
- Proficiency in Microsoft Office Suite, particularly Excel, Outlook, and Teams.
- Provide first-line operational support to field personnel.
- Respond promptly to support requests via phone, email, and messaging platforms.
- Assist with troubleshooting mobile applications, devices, connectivity, and reporting issues.
- Monitor daily field activities, attendance, task completion, and operational performance.
- Track and escalate operational incidents, vehicle issues, and service disruptions.
- Maintain accurate records of field activities, incidents, deployments, and support requests.
- Coordinate with internal teams to resolve operational and technical challenges.
- Support vehicle, asset, and logistics management processes.
- Prepare operational reports and provide updates on recurring issues and risks.
- Ensure adherence to client requirements, company procedures, and quality standards.
- Experience supporting drivers, field teams, or distributed workforces.
- Familiarity with ticketing systems, incident tracking, or operational dashboards.
About the company
RESILIV helps organizations strengthen supply chain and organizational resilience through technology, data analytics, and logistics services, including warehousing, IT consulting, and human resources management. It plans, moves, and stores goods to ensure timely delivery and good condition, while applying data security, process fortification, and workforce support, and it may offer workshops, coaching, and digital resources for wellbeing, backed by field data collection. The company differentiates itself by linking data and physical goods in one ecosystem, focusing on proactive disruption planning, and combining logistics with IT and people-focused services. Its goal is to create a resilient ecosystem where data and goods move smoothly, connecting businesses and communities.
Company Size
1-10
Company Stage
N/A
Total Funding
N/A
Headquarters
London, United Kingdom
Founded
N/A
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Simplify's Take
What believers are saying
- BuiltIn and Join.com still advertised openings in 2026, signaling ongoing demand.
- Companies House filed 2025 accounts on time after extending the period to December 31, 2025.
- LinkedIn updated September 1, 2026, suggesting the company remains active and recruiting.
What critics are saying
- Companies House shows only 1-10 employees; execution risk stays extreme through 2026.
- Prospeo reports no funding; cash constraints threaten hiring, delivery, and survival.
- A single client-heavy services model faces concentration risk; losing one contract can collapse revenue.
What makes RESILIV unique
- RESILIV LIMITED incorporated September 27, 2024; active UK warehousing and IT consultancy.
- LinkedIn and Join.com present technology, logistics, and project management under one brand.
- Job posts in 2026 show field data collection plus mapping-adjacent operational capability.
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Benefits
- Training Programs