Full-Time

Senior Fullstack Engineer

Updated on 8/1/2026

Ravenna

Ravenna

11-50 employees

AI-powered Slack-based internal help desk

Compensation Overview

$160k - $200k/yr

+ Equity

Seattle, WA, USA

Remote

Category
Software Engineering (1)
Required Skills
FastAPI
Python
React.js
TypeScript
Next.js
Observability
Data Modeling

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Requirements
  • At least five years of experience building production systems.
  • Experience building both frontend and backend systems across the stack.
  • Strong experience with React, NextJS, Typescript, Python, and FastAPI.
  • Experience designing APIs, backend services, and data models for complex product functionality.
  • Experience with monitoring, logging, debugging, and production reliability.
  • Experience diagnosing performance issues and improving system efficiency.
  • Ability to design reliable, maintainable software and understand architecture, data modeling, testing, observability, and operational reliability.
Responsibilities
  • Architect and implement core platform functionality across frontend and backend systems, including APIs, backend services, and data models.
  • Build product features using NextJS, React, and Typescript on the frontend and Python with FastAPI on the backend, taking features from idea through implementation, launch, and iteration.
  • Design and maintain backend services that power the platform, focusing on reliability, performance, and maintainability.
  • Contribute to platform architecture and decisions about system design, infrastructure, and development practices.
  • Monitor and improve system performance across the stack and build observable, debuggable, and reliable production systems.
  • Write clean, well-structured, well-tested code; participate in code reviews; and contribute to engineering practices that maintain code quality.
  • Work with product and design to translate ideas into high-quality features and take ownership of systems in production.
Desired Qualifications
  • Experience with NextJS, React, Typescript, Python, FastAPI, TailwindCSS, and modern monorepo tooling is helpful.
  • Strong engineering ability and system design skills are valued even when experience with the listed technologies is limited.

Ravenna is an AI-powered help desk platform designed for companies that support employees via Slack. It automates internal support tasks, enabling teams to respond faster and more accurately, and it integrates directly with Slack so employees can get help where they already communicate. The product learns from resolved requests to improve over time and provides actionable metrics to track team performance, helping reduce churn and speed up sales cycles. Ravenna also focuses on employee onboarding and offboarding, and includes expense management features that can flag personal purchases to keep finances in order. The service is offered on a subscription basis and is based in Seattle, WA.

Company Size

11-50

Company Stage

Early VC

Total Funding

$15M

Headquarters

Seattle, Washington

Founded

2024

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Simplify Jobs

Simplify's Take

What believers are saying

  • Ravenna Workflows launched in Summer 2025 enables end-to-end automation of help desk operations directly inside Slack.
  • Automatic AI categorization introduced in December 2025 eliminates manual tagging and significantly improves request triage speed.
  • New email response capabilities extend AI-powered triage to email-heavy workflows while maintaining existing Slack processes.

What critics are saying

  • Moveworks will capture 45–60% of Ravenna's mid-market clients within 6–12 months using its 500+ prebuilt ServiceNow workflows.
  • Microsoft Teams-native AI service desks will force Ravenna to lose 20–30% of potential clients migrating to Teams within 6–12 months.
  • ServiceNow's integration of Claude Codex 2026 agents into Teams will create an existential one-stop platform bypassing Slack tools in 12–18 months.

What makes Ravenna unique

  • Ravenna operates entirely natively within Slack to automate end-to-end IT and HR workflows without external portals.
  • Its AI agents convert resolved Slack conversations into searchable knowledge articles using a single emoji reaction.
  • Ravenna indexes documentation from Notion, Confluence, and Google Drive to deliver accurate answers from multi-source knowledge.

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Benefits

Unlimited Paid Time Off

Company Equity

Growth & Insights

Headcount

6 month growth

-2%

1 year growth

-2%

2 year growth

-2%