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First West Credit Union

Member-owned financial co-operative providing banking

Business Systems Analyst - Enterprise Data

Full-Time
$76.8k - $98.4k
Mid
Bachelor's
Kelowna, BC, Canada+4 moreMore locations: Langley, BC, Canada | Victoria, BC, Canada | Duncan, BC, Canada | Penticton, BC, Canada
In Person
Business & StrategyBusiness Analysis

About the job

Requirements
  • A bachelor's degree in Information Technology or an equivalent stream is required.
  • Three years of related Information Technology experience or an equivalent combination of education and experience is required.
  • Advanced understanding of the project management cycle to provide input at key intervals and manage client expectations throughout each project's life cycle.
  • Advanced communication and interpersonal skills to facilitate consensus on business and technical requirements and solutions through collaboration with multiple stakeholders.
  • Organizational skills to carry out assignments that meet business requirements and deadlines.
  • Research, analytical, and problem-solving skills to participate in developing complex business solutions.
  • Advanced knowledge of information technology concepts, theories, practices, and techniques, with emphasis on business systems analysis.
  • Technical knowledge and skills to provide expertise in business systems analysis and understand relevant programming languages, products, and tools.
  • Understanding of business functions across the organization.
  • Understanding of risk and risk ownership, including adherence to policies and procedures.
Responsibilities
  • Analyze complex business problems and assess how automated systems can be implemented to solve them as an active member of a functional team.
  • Translate conceptual user requirements into functional requirements and create documentation such as models, specifications, workflows, diagrams, and charts to guide developers, testers, and project teams.
  • Use techniques to capture and define the client's business, current-state gaps and issues, and emerging business requirements.
  • Review business analysis processes and procedures and contribute to developing enhancements that support service optimization.
  • Document existing business processes, organizational structures, and architectures to define current business activities and develop procedures and models.
  • Liaise with business groups to facilitate planning, design, development, and implementation of systems and business processes.
  • Research developments and trends in business systems, technology products, and tools; assess their potential value to the organization and make recommendations to a supervisor.
  • Maintain compliance with audit and risk management requirements and internal policies.
  • Facilitate project approval involving key stakeholders to establish consensus, and provide expertise for business case development and presentations.
  • Support all stages of the project life cycle, communicate changes and modifications to project managers and business stakeholders, manage risk, and manage and communicate client expectations to the project team.
  • Participate in orienting and training end users on new or modified systems.
  • Participate in department meetings, provide input and expertise on current activities and issues, and report assignment status and concerns to a supervisor.
  • Maintain professional conduct and promote a positive organizational image.

About the company

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First West Credit Union

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First West Credit Union provides traditional banking (personal, commercial, and business) and wealth management through a network of local brands: Island Savings, Envision Financial, Valley First, and Enderby & District Financial. Customers use these brands and its financial advisors to access everyday banking, loans, and financial planning, with resources pooled across the network to support personalized service and technology-enabled support while staying member-focused. It differentiates itself by combining a multi-brand, member-owned co-operative structure that remains highly local with the strengths and governance of a larger cooperative,plus a strong emphasis on community involvement. Its goal is to help members, employees, and communities flourish by making banking more community-driven and sustainable for local growth.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Langley, Canada

Founded

1946

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Simplify Jobs

Simplify's Take

What believers are saying

  • April 1, 2026 federal continuance unlocks wider geographic expansion and funding flexibility.
  • February 18, 2026 BC’s Top Employers recognition supports recruiting in a tight labor market.
  • 2026 mobile, web, and website refresh should lift adoption and cross-sell efficiency.

What critics are saying

  • DBRS kept BBB high ratings with Negative trends on April 1, 2026.
  • CDIC replaced CUDIC on April 1, 2026, creating conversion and trust friction.
  • 2026 digital platform migration risks outages, security failures, and member churn.

What makes First West Credit Union unique

  • April 1, 2026 federal charter makes Tru Cooperative Bank nationally regulated under OSFI.
  • Five regional brands keep local, community-based distribution across British Columbia.
  • Member-owned cooperative structure aligns pricing, products, and governance with depositor interests.

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Benefits

  • Professional Development Budget

Company News

Globe Newswire
Jul 15th, 2025
Caspian One Open Data and First West partner to roll out the Interac(R) verification service

LANGLEY, B.C., July 15, 2025 (GLOBE NEWSWIRE) - First West Credit Union, in partnership with technology provider Caspian One Open Data, is proud to announce the launch of the Interac verification service, a secure and scalable digital identity verification solution.

Canadian Public Procurement Association
May 10th, 2025
CWWA 2024 Winner Interview With Margo Lawrence From First West Credit Union

First West Credit Union was one of the CWWA 2024 Winners in the large/private public sector category.

PR Newswire
Jan 17th, 2025
Veripark Partners With Leading Canadian Financial Institutions Coalition To Redefine Digital Banking

CALGARY, AB, Jan. 17, 2025 /PRNewswire/ -- VeriPark, a global leader in omnichannel customer experience solutions for financial services, has partnered with a coalition of leading Canadian credit unions and financial institutions, including First West Credit Union, Prospera Credit Union, DUCA Credit Union, and Coastal Community Credit Union, Together, the coalition aims to drive innovation, enhance member experiences, and empower institutions in an evolving financial landscape.This collaboration will deliver a Canadian-focused digital banking product tailored to the distinct needs of Canadians. Combining global and Canadian codebases, the solution allows institutions to maintain their identities while developing additional features to differentiate themselves."The partnership with VeriPark represents a uniquely Canadian solution that combines local expertise with global best practices," said Darrell Jaggers, CIO & CTO, First West Credit Union. "Our goal is to build on our successes and provide members with even more innovative, personalized digital banking services that align with their evolving lifestyles."The coalition selected VeriPark for its Canadian-centric product development, enhanced security and compliance, support for open banking frameworks and commitment to ongoing managed services. Powered by Microsoft Azure, the solution ensures adaptability, efficiency and long-term support.The solution integrates with Central 1's payment and fraud management systems while supporting compatibility with other payment platforms, providing flexibility for institutions.Coalition members gain:A Canadian-focused solution enhanced by global best practices.The ability to compete with larger banks while maintaining independence.A solution validated by a year-long assessment, ensuring innovation and long-term support through Microsoft's technology stack.Institutions can contact Darrell Jaggers or coalition CIOs for details on joining the coalition."The financial services sector is constantly evolving, and this partnership offers a unique opportunity to shape the future of digital banking in Canada," said Barry Frame, Chief Sales Officer, VeriPark. "By combining VeriPark's expertise with the coalition's forward-thinking vision, we are confident in delivering a transformative banking experience for Canadians."Selim Hasan, Sales Director, VeriPark, added, "This partnership also underscores our growth strategy for North America, as we continue to expand our footprint and deliver innovative solutions tailored to the needs of financial institutions in this region."Learn more: https://www.veripark.com/news/veripark-partners-leading-canadian-financial-institutions-coalition-redefine-digital-bankingAbout VeriParkVeriPark is a global solutions provider enabling financial institutions to become digital leaders with its AI-Powered Customer Experience Suite.Logo: https://mma.prnewswire.com/media/2447880/VeriPark_Logo.jpgSOURCE VeriPark

Yahoo Finance
Jan 10th, 2024
IFT to Manage First West Credit Union's Legacy Leasing Business

BURNABY, BC / ACCESSWIRE / January 10, 2024 / Integrated Financial Technologies (IFT), the leading business process outsourcing company for lenders, announced it was selected by First West Credit Union to manage its book of consumer automobile leases.

Drishti Magazine
Oct 14th, 2021
Tarlochan “Tochi” Sandhu retired from First West Credit Union on Jul 31st 21'.

Tarlochan “Tochi” Sandhu, a man of faith, family, and relationships—retired from Envision Financial on July 31, 2021, after 64 years of dedicated service in the financial industry.