LearnUpon

Cloud-based LMS for corporate training

Associate Solutions Engineer

Pre-Sales Solution EngineeringUpdated on Nov 13

Full-timeSalt Lake City, UT, USANo salary listed

About the Job

Requirements

A proven track record delivering technical solutions using application programming interfaces, webhooks, and workflow tools such as Make or Zapier.
At least 1 year of pre-sales experience in a software-as-a-service or cloud environment, selling enterprise software to business users and executives at large enterprise organizations.
Strong techno-functional capabilities and the ability to own the technical sales process for mid-market and enterprise opportunities with the sales team.
Experience building proof of concepts or custom demonstrations that showcase use-case-specific solutions and the business value technology can provide for identified pain points.
Knowledge of sales technology applications such as Salesforce, HubSpot, Microsoft Dynamics, identity provider SAML single sign-on providers, OpenID Connect, Workday, and ADP.
Ability to seek information to fill knowledge gaps, manage time effectively, and prioritize important work.
Customer-facing and relationship-building skills.
A business-value-focused mindset to uncover prospects’ business challenges and develop solutions; ability to demonstrate value from administrator to executive level.
Ability to explain and resolve complex technical aspects of software-as-a-service software, including communicating security and privacy matters to technical audiences.
Experience collaborating cross-functionally.
Verbal and written communication skills and active listening.
Integrity and respect in professional conduct.
Self-motivation, hard work, objective-driven approach, and design thinking.
Ability to take a pragmatic approach and thrive amid constant change and shifting objectives.
Ability to learn new technologies and the LearnUpon platform independently.

Responsibilities

Become an expert in the LearnUpon platform, its product integrations, and the learning management system space to solution for medium and large enterprises.
Conduct product discovery to uncover customers’ current pain points and their priorities.
Use product knowledge and technical expertise to build solutions that address customer pain points and support business goals.
Lead product presentations, demonstrations, proof of concepts, and ongoing technical consultations to gain customer agreement to the product.
Build technical diagrams and proof-of-concept workflows using application programming interface and webhook guides, technical documentation, and other tools, including potential integrations between LearnUpon and third-party systems.
Help maintain competitive product intelligence and position the LearnUpon solution in competitive deals.
Participate in team selling with account executives, sales managers, and senior executives, using value selling and approaches focused on solving customer pain points.
Act as a thought leader for new or emerging LearnUpon product solutions.
Work with Product Management, Marketing, and Engineering on product development, launch, and continued refinement.

Desired Qualifications

Previous experience in eLearning, human capital management, or digital software-as-a-service technologies.
Experience with HTML, CSS, JavaScript, or SQL.
Experience with embedded systems, iframes, and web components.
Experience working at a company that has scaled annual recurring revenue to more than $100 million.
Ability to travel for prospect and client meetings.

Work Mode: Hybrid 3+ days per week in our Salt Lake City office

Department: Pre-Sales Engineering

About the Company

LearnUpon partners with over 1,600 organisations globally to unlock the potential of employees, customers & members through learning that’s easy, scalable and focused on results.

About the Team

Our Sales & Pre Sales Engineering teams are growing at tremendous pace. We have an amazing opportunity for a Pre-Sales Solution Engineer, with a proven track record of helping Sales teams win new customers, to join us during our rapid growth to further develop their career and grow the business.

Our team's success derives from supporting each other (having each other's back), delivering consistency in our daily activity and striving for the best possible solution that will make a real difference to our customers. We are looking for someone who thrives as part of a team, has great communication skills, a strong desire to deliver their best, day in day out, and can provide an exceptional pre-sales technical experience to our most complex customers. Although we have a robust onboarding programme in place, we expect you to be a self learner and to be hungry to develop your knowledge of the LearnUpon platform.

About the Opportunity

LearnUpon is looking for an experienced Pre-Sales Solution Engineer to join our fast growing sales team based in the Salt Lake City Office, with a focus on the Enterprise Customer segment.

In addition, you’ll be responsible for:

Become an expert in the LearnUpon platform, our product integrations & the Learning Management System space for solutioning for medium and large Enterprises
Practice excellent product discovery to uncover current pains and their priority for customer
Use in-depth product knowledge and technical expertise to build impactful solutions that solve customer pains and deliver value by supporting business goals
Lead on product presentations, demonstrations, proof of concepts and ongoing technical consultation to gain the product ‘yes’
Proactively build out technical diagrams and pocs/workflows leveraging API & Webhook guides along with other technical documentation and tools e.g: Potential integrations between LearnUpon and other 3rd party systems
Support the business in maintaining competitive product intel and positioning the Learnupon solution in competitive deals
Proven experienced in team selling environments with account executives, sales managers, senior executives and comfortable leading with techniques like value selling and selling to solve customer pains
Act as a thought leader for new or emerging product solutions from LearnUpon
Work collaboratively with Product Management, Marketing and Engineering during the development, launch and continuing refinement of LearnUpon’s products
Collaborate with passion and energy in a fast paced environment

Skills & Experience

Must-Haves

Proven track record of delivering technical solutions, leveraging APIs, webhooks, and using workflow tools like Make, Zapier etc.
1+ years Pre-sales experience in a SaaS/Cloud environment, selling enterprise software to business users & executives at large enterprise organizations
Outstanding techno-functional capabilities, comfortable owning the technical sell on Mid Market and Enterprise opportunities with the sales team
Strong experience of building proof of concepts or custom demonstrations, showcasing use case specific solutions & the business value that technology can render for identified pain points
Good knowledge of other Sales tech stack apps, e.g. Salesforce, Hubspot, MS Dynamics, IDP SAML SSO Providers, OIDC, Workday, ADP
Self starter who is motivated and proactive to seek information to fill knowledge gaps and who manages their time effectively and prioritizes what’s important
Excellent customer facing and relationship building skills
Business value focused mindset to uncover prospect’s business challenges and develop solutions to solve them. Demonstrate value from Admin to Executive level
Ability to explain and resolve complex technical aspects of SaaS software, including communicating with technical audiences on security and privacy
Excellent team player with cross functional collaboration experience
Excellent verbal and written communication skills as well as active listening
Operates with integrity and respect in everything they do
Highly self-motivated, hard-working, and objective driven, demonstrates ‘design thinking’
A pragmatic approach coupled with the ability to thrive under the pressure of constant change and moving objectives as the organization grows
A high degree of self-driven learning regarding new technologies in general and LearnUpon Platform capabilities in particular

Nice-to-Haves

Previous experience in eLearning, HCM or Digital SaaS technologies is highly valued
Experience in HTML, CSS, JavaScript, SQL is very good to have but not a mandatory requirements
Experience with embedded systems, iframes and web components
Experience of working within a company that has scaled ARR to >$100M
Ability to travel for prospect and client meetings

Don’t worry if you don’t tick every box in order to apply, we’re always happy to review applications and take all experience into consideration.

Why choose LearnUpon?

From comprehensive rewards and generous time off to meaningful investment in your growth and development, LearnUpon gives you the support, trust, and opportunity to do the most impactful work of your career.

Learn more here.

Hiring Process

Qualified applicants will be invited to an initial 30-minute call with our Talent team.
Successful candidates will be invited to a series of practical interviews.
Finally, candidates will have an interview with our CFO.
Successful candidates will be contacted with an offer to join our team.

Note: At LearnUpon, we utilise AI to enhance the speed and quality of our screening and assessment practices, but our hiring decisions are always human.

LearnUpon is an Equal Opportunities Employer.

We do not discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.

Check out our Careers site and Instagram to learn more about working at LearnUpon.

By submitting your application, you agree to LearnUpon's Privacy Policy.

About the Company

LearnUpon

Cloud-based LMS for corporate training

LearnUpon provides a cloud-based learning management system (LMS) used by over 1,500 businesses worldwide. It helps organizations create, deliver, and track online courses for employees, customers, and partners, with dashboards to monitor progress and generate reports. The platform emphasizes simple, learner-focused experiences and practical support to improve on-the-job performance, retention, and growth. Its goal is to make learning easy and outcomes clear by turning training into measurable business results.

Company size: 201-500
Company stage: Debt Financing
Total funding: $103.3M
Headquarters: Dublin, Ireland
Founded: 2012

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