Health Information Management Assistant Director

Description

Working at Cibola General Hospital makes a big difference in our community!

The salary range for this position is $65,000 to $98,000, with a midpoint of $81,500. New hires will typically receive between minimum and midpoint; however, offers may vary based on experience, internal equity, and market. 

 Schedule: Onsite full-time business hours; M-F 8am-5pm occasional flexibility may be required. 

Cibola General Hospital is rooted in Grants, New Mexico - Your Community Hospital

Since opening our doors in 1959, Cibola General Hospital has been dedicated to meeting the healthcare needs of our region. As a critical access hospital in Grants, NM, we play an essential role in delivering care to surrounding rural communities, providing access to important medical services closer to home.
 

Many of our team members grew up right here in Cibola County. They understand the people we serve because they are part of this community, bringing a level of connection and compassion that shapes every patient experience.  

Our 25-bed critical access hospital allows our compassionate workers to provide excellent patient care in an environment that supports them in their professional growth and development. Cibola General Hospital is one hour from Albuquerque and close to Santa Fe. Known for its mild year-round climate and outdoor activities, Grants New Mexico offers low property taxes and inexpensive housing costs.

Cibola General Hospital provides services in general surgery, 24-hour Emergency care, Intensive Care, Internal Medicine, Obstetrics, Pathology, Podiatry, Primary Care and Radiology with X-ray, CT, MRI. We have three operating rooms including a room for scopes. Outpatient Behavioral Health Services, Clinics, Lab services, Pharmacy, Cardiopulmonary, and Rehab.

Our Mission, Values, & Vision

At Cibola General Hospital, our mission is built on four guiding principles that shape every interaction and every decision we make: C.A.R.E.

• Compassion: Treating every patient with kindness, empathy, and understanding
• Accountability: Taking responsibility for delivering safe, thoughtful care
• Respect: Honoring the dignity and individuality of every person
• Excellence: Striving to provide high-quality care through continuous improvement

These values reflect our commitment to creating a healthcare experience that is personal, accessible, and meaningful for our entire community. Let our family CARE for your family.  

Check Out CGH’s Excellent Benefits - Part of Your Total Rewards Package in this Role!

Benefits

Upon enrolling in our medical plan, employees and their household dependents gain the privilege of accessing any of our services at any of our facilities without the need for a co-pay. Additionally, enjoy a zero co-pay fee for all generic medications, ensuring comprehensive and affordable healthcare for your family. 

Key Benefits:

• Medical costs are only $47 biweekly paid by the employee. The employer covers 100% of the employee’s Dental and Vision benefits.
• 403b Retirement Plan with employer match up to 3.5% vested at 2 years, and Roth IRA.
• Basic Life/ADD/FSA tax saving accounts for health and dependent care.
• Employee Assistance Program (EAP), voluntary long-term disability coverage.
• PTO (max rollover of 520 hours, new hires will access their PTO at 60 days), NM Sick leave.
• Holidays (6 days/year).
• Gym discounts (3 local locations).

Housing Assistance & Fuel Stipend

For employees residing more than 65 miles from our facility, we offer an exciting choice between a fuel stipend or temporary housing, subject to availability. 

Relocation Bonus

Up to $5,000 
 

Retention Bonuses

CGH offers retention bonuses of up to $3,500. These bonuses will be awarded every five years, starting from your fifth year as a full-time employee.
 

Tuition Reimbursement

Up to $5,250 per calendar year for approved programs

Up to $10,000 for master's degree or higher in leadership roles

Certification Training Program

We are thrilled to announce that we will reimburse employees for approved and job-specific certifications, including ACLS, PALS, and EMT, for example, and will also be compensated for each certification obtained, which will be an additional $0.75 to your hourly rate for each one. This initiative is designed to support your professional growth and enhance your expertise in the field. 

Employee Referral Plan

CGH rewards up to $2,000 to employees of the hospital and clinic who identify and refer potential applicants who are hired into approved positions. The referral incentive will be awarded only for applicants who are hired and successfully complete ninety (90) days of active employment in a regular full-time position in the following jobs: Registered Nurse, Medical Technologist / Medical Laboratory Technologist, Ultrasound Technologist, Radiologic Technologist, Pharmacist, Certified Registered Nurse Anesthetist, Physician, Physician’s Assistant, and Nurse Practitioner.
 

POSITION OVERVIEW 

The Health Information Management (HIM) Assistant Director supports the HIM Director in the coordination, supervision, and daily operations of the Health Information Management Department for a Critical Access Hospital and affiliated outpatient clinics. This position provides operational oversight of Release of Information (ROI), document imaging and scanning, medical record integrity, physician deficiency management, chart completion, regulatory compliance support, and HIM staff supervision. The role requires advanced working knowledge of Oracle Health/Cerner and familiarity with Updox, MedHost, and eClinicalWorks (eCW).

Essential Duties and Responsibilities

• Assist the HIM Director in overseeing daily HIM operations.
• Provide supervision and support to assigned HIM staff.
• Serve as acting HIM Director during absences.
• Oversee ROI operations and compliance.
• Manage physician deficiencies and chart completion processes.
• Supervise document imaging, scanning, indexing, and records management.
• Serve as the HIM operational resource for Oracle Health/Cerner.
• Support HIM workflows involving eClinicalWorks, Updox, and MedHost.
• Support compliance with HIPAA, CMS, CAH, and New Mexico requirements.
• Support revenue cycle performance and DNFB reduction efforts.

Requirements

Required Qualifications

• Associate degree or higher in HIM, Healthcare Administration, Business Administration, or related healthcare field required.
• Bachelor's degree preferred.
• Minimum 3 years of HIM experience required.
• Minimum of 1 year leadership or supervisory experience required.
• Experience managing Release of Information operations required.
• Minimum 2 years Oracle Health/Cerner experience required.

Preferred Qualifications

• RHIA, RHIT, CCS, CCA, or CPC certification preferred.
• Working knowledge of Updox, MedHost, and eClinicalWorks (eCW).
• Critical Access Hospital or rural healthcare experience preferred.

Knowledge, Skills, and Abilities

• Knowledge of HIM principles, HIPAA, Release of Information requirements, CMS, CAH, Joint Commission, New Mexico regulations, document imaging, chart completion, and EHR systems including Cerner.
• Strong leadership, communication, analytical, organizational, customer service, and problem-solving skills.
• Proficiency in Microsoft Office applications and healthcare information systems.
• Ability to supervise staff, manage priorities, improve workflows, interpret regulations, and serve as acting HIM Director when needed.

Physical Requirements

• Frequently sits, stands, walks, bends, stoops, and reaches during daily work activities.
• Requires the ability to move throughout hospital departments, outpatient clinics, provider offices, and administrative areas.
• Frequently utilizes computers, monitors, keyboards, telephones, scanners, copiers, and other office equipment.
• Requires visual acuity sufficient to review electronic health records and detailed data on computer screens for extended periods.
• Requires manual dexterity to operate office equipment and perform data entry accurately.
• Occasionally lifts, carries, pushes, or pulls up to 25 pounds including chart boxes and records.
• May be required to retrieve, organize, and transport paper medical records and storage materials.
• Ability to communicate effectively in person, by telephone, and electronically.
• Ability to travel between hospital departments, outpatient clinics, and off-site locations as needed.
• Must maintain regular attendance and meet the physical demands of a fast-paced healthcare environment.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Position PurposeThe HIM Assistant Director provides operational leadership for day-to-day HIM functions and serves as the primary operational resource for Cerner HIM workflows. The position does not oversee coding operations or Coding Department staff, which remain under the direction of the Coding Manager.

Inclusivity and Reasonable Accommodation:Cibola General Hospital is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Note that a criminal background check will be conducted periodically as a condition of ongoing employment. CGH will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation, or if the accommodation creates an undue hardship for CGH. We also seek to provide reasonable accommodation for the interview process.