Full-Time

Software Training Consultant I

Allergy/ Immunotherapy

Confirmed live in the last 24 hours

Modernizing Medicine

Modernizing Medicine

1,001-5,000 employees

Specialty-specific electronic health record systems

Biotechnology
Healthcare

Junior, Mid

Remote in USA

Candidates must be based in the United States.

Category
IT Consulting
Consulting
Required Skills
Customer Service

You match the following Modernizing Medicine's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Ability to travel 75-90% including weekends, and provide some off-hours training and support, including occasional weekends.
  • 2+ years experience in software training, implementation, and/or relevant medical practice experience.
  • Demonstrates good problem-solving skills and effective decision-making abilities.
  • Possesses excellent written and verbal communication skills.
  • Empathetic communicator with a consultative approach - able to see things from another person’s point of view.
  • Ability to work independently as well as part of the training team.
  • Positive and personable attitude with a customer service focus.
  • A professional, patient, and balanced approach to handling difficult customer situations.
  • Able to establish and maintain effective communication and relationships with customers and teammates.
  • Takes initiative in goal fulfillment and deadlines.
  • Excellent time management and organizational skills.
  • Basic knowledge of Apple products including Mac, iPad, and iPhone.
  • Ability to easily learn new software.
  • Detail-oriented.
Responsibilities
  • Demonstrate full competency of Modernizing Medicine’s specialty-specific EHR, ASC, Practice Management System and/ or Financials.
  • Train clients on medical software and the use of features and functions of the service using classroom, remote, on-the-job, and blended training techniques.
  • Establish rapport; gain and maintain credibility with diverse audiences.
  • Report software improvements and enhancements to software engineers.
  • Help our clients adopt best practices in using our solution to manage their practice.
  • Manage time effectively with minimal supervision to accurately scope projects and ensure that practices are trained on time.
  • Manage the client training schedule, and the workflow of the practice and coordinates with project managers and administrators to properly execute the training for all staff.
  • Collaborate with the Training, Support, and Product departments to address training materials, programs, and client launch practices.
  • Record details of client feedback through the training process.
  • Contribute to the creation of training resource material.
  • Maintain certification of 80% or higher on all application material and quizzes.
Desired Qualifications
  • Experience with Xtract software or immunotherapy/ allergy experience is preferred but not required.

Modernizing Medicine provides specialty-specific Electronic Health Records (EHR) systems designed to improve the workflow of healthcare providers. Their main products, EMA and gGastro EHR, help users manage patient information and administrative tasks more efficiently, allowing them to concentrate on patient care. These systems adapt to the specific practices of each user, enhancing their effectiveness. Unlike many competitors, Modernizing Medicine focuses on tailored solutions for various medical specialties, which sets them apart in the healthcare technology market. The company's goal is to streamline healthcare delivery by providing tools that simplify administrative processes and improve patient care.

Company Stage

Late Stage VC

Total Funding

$360.6M

Headquarters

Boca Raton, Florida

Founded

2010

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

3%
Simplify Jobs

Simplify's Take

What believers are saying

  • ModMed consistently ranks #1 in EHR and RCM for surgical specialties by Black Book Research.
  • Integration with AI technologies like Medtronic's GI Genius enhances procedural accuracy.
  • Collaboration with Brevium improves patient engagement and care continuity in gastroenterology.

What critics are saying

  • Potential sale by Warburg Pincus could lead to strategic instability.
  • Integration with AI technologies may face data privacy compliance challenges.
  • New CISO appointment suggests existing cybersecurity vulnerabilities need addressing.

What makes Modernizing Medicine unique

  • ModMed offers specialty-specific EHR systems tailored to various medical fields.
  • Their EHR systems are designed by specialty physicians, enhancing usability and relevance.
  • ModMed's cloud-based platform allows for seamless integration and adaptability in healthcare settings.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

401(k) Retirement Plan

401(k) Company Match

Professional Development Budget

Conference Attendance Budget

Hybrid Work Options

Remote Work Options

Wellness Program