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Columbia Bank

Regional bank expanding through acquisitions

Commercial Operations Officer

Business OperationsConfirmed live in the last 24 hours
Full-timeSeattle, WA, USA

About the Job

Requirements

  • Five or more years of experience in commercial loan operations.
  • Advanced relationship management, operational, analytical, problem-solving, and project management skills.
  • Ability to analyze data and present findings.
  • Advanced knowledge of products and services within the project area.
  • Superior knowledge of policies, procedures, practices, and documentation within the project area.
  • Ability to develop workflow processes and procedures that meet efficiency, responsiveness, and audit requirements.
  • Proven experience and skills in operations and processes.
  • Written, verbal communication, and presentation skills.
  • Ability to work effectively with individuals and groups across the company to manage customer relationships, including executive relationships.
  • Significant experience in the project area and ability to manage projects within time and scope.
  • Knowledge of industry and project-area best practices.
  • Advanced proficiency with personal computers and related software packages such as Microsoft Word and Microsoft Excel, as well as other business machines.
  • Ability to train and present to small and large audiences.
  • Knowledge of Bank Secrecy Act, Regulation CC, Regulation E, Bank Security, and other regulations applicable to the role.
  • Ability to complete required annual or job-specific training and follow bank policies, procedures, and compliance regulations.

Responsibilities

  • Manage loan operations for a defined Commercial Banking market or team.
  • Manage commercial projects for the Commercial Banking Market Director.
  • Organize and prioritize Commercial projects and communications throughout the assigned market in collaboration with Commercial Market Managers and Directors.
  • Analyze data, report findings, and build reports supporting division initiatives; report findings to key stakeholders.
  • Support and communicate compliance changes to the team within a defined market.
  • Represent the division at quarterly meetings.
  • Work on bank-wide projects or initiatives when selected or requested.
  • Provide backup administrative support when needed.
  • Work closely with Loan Administration on process improvements and provide other support as needed.
  • Maintain current knowledge of bank regulations and apply that knowledge to assigned responsibilities.
  • Coach, mentor, or train others and teach coursework as a subject matter expert when requested.
  • Foster the Columbia corporate culture through actions and words.
  • Take personal initiative and serve as a positive example for others.
  • Perform other duties as assigned.

Desired Qualifications

  • High school diploma or equivalent.

About the Company

Columbia Bank

Regional bank expanding through acquisitions

Columbia Banking System operates as a regional bank holding company that grows through acquisitions to serve Washington, Oregon, and Idaho. It provides traditional banking services—checking and savings accounts, mortgages, and commercial and consumer loans—through local branches, online, and mobile channels, with a focus on relationship banking. After merging with Umpqua Holdings, the bank now operates under the Umpqua Bank brand, balancing local community ties with the scale of a larger regional bank. Its goal is to be a reliable regional lender and financial services provider for individuals and businesses while expanding its footprint.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Tacoma, WA
Founded
1988

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