Application Development Intern

QUALIFICATIONS

• Currently enrolled in a college or university program 

• Pursuing a degree related to Information Systems, UX/UI Design, Computer Science, Business Systems, or similar 

• Strong analytical, research, and problem-solving skills 

• Effective communication skills, both written and verbal 

• Ability to work collaboratively with cross functional teams 

• Detail oriented, dependable, and able to follow established procedures oriented, dependable, and able to follow established procedures 

• Demonstrated interest in user experience, system design, or workflow analysis 

• Flexible, adaptable, and motivated to learn 

ESSENTIAL FUNCTIONS / AREAS OF ACCOUNTABILITY

CTTS User Experience Analysis

• Conduct a thorough assessment of how approximately 200 users across multiple departments interact with CTTS. 

• Review user interaction with custom objects, page layouts, process flows, and overall system navigation. 

• Identify workflow inefficiencies, user pain points, and areas contributing to errors or incomplete data entry. 

UX/UI Research and Design Recommendations

• Evaluate the existing interface for usability, visual consistency, and alignment with best practices. 

• Research industry standards and UX/UI methodologies to support proposed improvements. 

• Develop mockups, revised page layouts, and redesigned user flows that enhance system usability. 

• Provide evidence-based recommendations to improve productivity, reduce user frustration, and support consistent adoption of new CTTS features based recommendations to improve productivity, reduce user frustration, and support consistent adoption of new CTTS features. 

Cross-Functional Collaboration Functional Collaboration

• Work closely with Application Development, Enterprise Digital Solutions, and business stakeholders to understand operational needs and system requirements. 

• Incorporate business needs, technical constraints, and user feedback into proposed design solutions. 

• Facilitate communication between departments to ensure recommendations align with organizational priorities. 

Reporting and Presentation

• Prepare a formal “CTTS UX Discovery & Recommendations” report summarizing research, analysis, and proposed design enhancements. 

• Present findings and recommendations to Information Systems leadership and relevant EmVenio stakeholders. 

Other Responsibilities

• Perform additional duties necessary to support system improvement initiatives.