Full-Time

Aston Villa

Sales Assistant, Match Day

Confirmed live in the last 24 hours

Fanatics

Fanatics

5,001-10,000 employees

Global digital sports platform for fans

Fintech
Consumer Goods
Gaming

Entry

Birmingham, UK

Job is onsite in Birmingham, UK.

Category
Customer Success Management
Sales & Account Management
Required Skills
Customer Service
Requirements
  • Experience is preferred but not essential as full training will be given
  • Passion for football and sport is a must
  • Outgoing and friendly attitude
  • Flexibility on working hours is essential
Responsibilities
  • Highest standard of customer service
  • Maintain excellent store standards
  • Day to day tasks and housekeeping
  • Till use and cash handling
  • Shirt printing

Fanatics operates a global digital sports platform that caters to sports fans by offering a wide range of products and services. Its main segments include Fanatics Commerce, where fans can buy licensed fan gear, jerseys, and lifestyle products; Fanatics Collectibles, which allows fans to collect physical and digital trading cards and memorabilia; and Fanatics Betting & Gaming, which is focused on sports betting services. The platform connects with over 100 million sports fans and has partnerships with around 900 sports properties, including major leagues and teams. Fanatics stands out from competitors by providing a comprehensive suite of offerings that enhance the fan experience, supported by a large network of athletes and retail locations. The company's goal is to continuously improve the fan experience and serve sports enthusiasts around the world.

Company Stage

Growth Equity (Venture Capital)

Total Funding

$4.7B

Headquarters

New York City, New York

Founded

1995

Growth & Insights
Headcount

6 month growth

8%

1 year growth

19%

2 year growth

95%
Simplify Jobs

Simplify's Take

What believers are saying

  • Fanatics' rapid expansion into sports betting and live events offers employees opportunities to work on innovative and high-growth projects.
  • The company's strong financial backing, including a $700 million funding round, provides stability and resources for continued growth.
  • Partnerships with major brands and organizations, such as WWE and NFL, offer unique opportunities for collaboration and career advancement.

What critics are saying

  • The competitive nature of the sports betting and memorabilia markets could lead to significant pressure to continuously innovate and differentiate.
  • Integration challenges from multiple acquisitions may strain resources and affect operational efficiency.

What makes Fanatics unique

  • Fanatics leverages its extensive network and partnerships, such as with WWE and NFL, to offer exclusive merchandise and experiences that competitors cannot match.
  • The company's strategic acquisitions, like Banach and Fexpro, enable it to expand into new markets and enhance its technological capabilities.
  • Fanatics' integration of live events and immersive fan engagement platforms sets it apart by creating a 'Comic Con for sports' experience.

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Benefits

Work Life Balance - At Fanatics we place our focus on results and empowerment and encourage you to enjoy your time on and OFF the field with our competitive time off policies.

Recognition and Rewards Program - Fanatics values our internal fans too! Our programs are designed to thank and reward Fanatics athletes for their hard work and commitment to winning as a team.

Company Sponsored Events - From breakfast to happy hour and every hour in between – Fanatics employees can enjoy time together at one of our many company events.

Fanatics.com Employee Discount - As an employee you will receive a special discount on all of your favorite sports merchandise and memorabilia.

Give Back - Fanatics cares about the fans around us. We encourage you to partner up with your teammates in giving back and serving the communities where we work and play.

Meet & Greets - You never know who will show up to the office. You might just meet one of your all-time favorite athletes.

Invest in You - Here at Fanatics we want you to accomplish your goals. We offer tuition reimbursement.

Healthy Lifestyle - Fanatics cares about helping and supporting our teams in their busy lifestyles. Through wellness relationships with fitness and weight management partners we are here to support you in whatever your lifestyle goals.

Wellness Coverage - Your health is important to you – and it’s important to us too! We offer a number of benefit plan options for convenience and flexibility.

Financial Security - Through our plans, Fanatics offers you a way to budget for health care expenses that you’d typically pay for out of pocket.

Retirement - The sooner you begin planning for your retirement, the better. Fanatics offers generous plans to help you prepare for the future.

Network of Support - Fanatics understands that sometimes you may need someone in your corner. Through the Life Assistance Program, you and your family have access to support 24 hours a day, 7 days a week.

Fanatics Family First - Afterall we are #OneFanatics. Put your family first with our paid maternity and paternity leave program, or take advantage of our infertility treatment reimbursement program to get the support you need while you try to grow your family.

IDEA - We invite you to join one of our Employee Resource groups, or celebrate and honor what’s most important to you through our IDEA (Inclusion, Diversity, Equality & Advocacy) floating holiday. We recognize diversity helps foster innovation, and people perform better when they can be themselves. Gender Affirmation Treatment reimbursement is available to employees.