Program Delivery Director

About the Role:

Self-motivated leader who works with product, engineering, architecture, security, and infrastructure technology teams in addition to subject matter experts, stakeholders, and business leaders to plan, organize, and deliver technology initiatives in either a product or project operating model in a timely manner including the tracking of priority, resource capacity, inter-team dependencies, milestones, risks, and issues.

What You Will Do:

• Directs and manages a variety of enterprise technology programs and projects (minor, major, complex) throughout the entire lifecycle with at least 1 initiative in excess of $5M+.
• Defines, tracks, and communicates program and project scope, budget. timelines, milestones, dependencies, goals, and deliverables that support strategic objectives in collaboration with product / capability teams, senior management, and stakeholders.
• Estimates resources needed, and based on priority, negotiates with product / capability leads, managers, and subject matter experts to acquire resources needed to successfully deliver initiatives.
• Identifies, tracks, and resolves risks, issues and conflicts related to program and project delivery throughout the lifecycle.
• Develops and implements product management methodologies and best practices to lead, coach, and develop team members. 
• Uses business process improvement methodology to modernize, optimize, standardize, and automate current state business processes through a cycle of continuous improvement to eliminate waste and maximize customer value.
• Applies an industry recognized organizational change management methodology to prepare the organization or enterprise for “what’s coming” by laying out the path forward to create engagement, buy-in, and alignment.
• Leads successful digital / business transformation including the 3 main, critical elements of people, process, and platform / technology. 
• Translates strategy into execution by utilizing a methodology or framework (such as Hoshin Kanri or OKRs) that allows for setting, tracking, and reporting on goals at multiple levels to achieve the organization’s objectives.
• Other duties as assigned.

What You Will Need:

• Bachelor's degree or equivalent education and work experience. Master's degree preferred.
• Process Management / Improvement (Lean Six Sigma certification or equivalent).
• Organizational Change Management (ADKAR certification or equivalent).
• Program / Project Management (PMI certification or equivalent).
• Typically requires a minimum of 12 years of related experience with a bachelor’s orequivalent.
• Specific Banking as a Service experience
• 5+ years of experience with an industry recognized business process improvement methodology to modernize, optimize, standardize, and automate current state business processes through a cycle of continuous improvement to eliminate waste and maximize customer value 
• 5+ years of experience with an industry recognized organizational change management methodology to prepare an organization or enterprise for “what’s coming” by laying out the path forward to create engagement, buy-in, and alignment
• 5+ years of experience with successful digital / business transformation including the 3 main, critical elements of people, process, and platform / technology
• 5+ years of experience with translating strategy into execution by utilizing a methodology or framework (such as Hoshin Kanri or OKRs) that allows for setting, tracking, and reporting on goals at multiple levels to achieve an organization’s objectives
• Coaching / teaching capabilities

The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range: $103,511.83 – $191,170.01

The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.
This role is also eligible for an annual performance-based incentive opportunity.  Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.

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