Reitmans

Runs Canadian clothing chains for women and men

Assistant Store Manager

Retail Store ManagementConfirmed live in the last 24 hours

Full-timeOshawa, ON, CanadaIn-person

About the Job

Requirements

At least 2 years of experience in team management or supervision in a retail or customer-focused environment.
Ability to deliver an exceptional customer experience and engage the team in upholding high service standards.
Strong organization, planning, and prioritization skills.
Ability to maintain performance and quality under pressure.
Proven ability to lead a team toward achieving objectives.
Skills in driving sales performance.
Ability to manage multiple tasks simultaneously in a dynamic environment.
Good sense of style and solid knowledge of fashion trends.
Proficiency in point-of-sale (POS), enterprise resource planning (ERP), applicant tracking system (ATS) software, and Microsoft Office Suite.
Flexible availability to work evenings, weekends, and holidays.
Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).
High school diploma required.

Responsibilities

Support daily store operations and motivate the team while contributing to an engaging and excellent store culture.
Inspire and develop the team, maintaining an active sales-floor presence to guide and motivate team members.
Deliver an outstanding customer experience and prioritize customer satisfaction.
Monitor key performance indicators, identify opportunities, and recommend actions to support store goals and brand growth.
Participate in hiring, onboarding, and training team members; support succession planning and contribute to performance management processes.
Manage inventory, compliance, and procedures, using organization, time management, prioritization, and multitasking skills.
Maintain an appealing store environment aligned with presentation standards, and optimize product displays to maximize sales and profitability.
Respond to a dynamic environment by proposing tailored solutions, addressing challenges, and contributing to continuous improvement.
Foster a positive environment that encourages teamwork, collaboration, and employee engagement; lead by example and ensure adherence to the dress code.
Assist with planning floor coverage, organizing daily tasks, and delegating as needed to maintain smooth operations.
Support omnichannel initiatives to maximize sales and deliver a seamless customer experience.

Job Description

Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team, fostering collaboration, and contributing to a culture rooted in engagement and excellence. You’ll support key initiatives that elevate store performance, strengthen the brand, and ensure every customer enjoys an exceptional experience.

Key Responsibilities

Team Support & Coaching: Inspire and develop a high-performing team in a positive environment. Maintain an active presence on the sales floor to guide and motivate.
Customer Experience: Deliver an outstanding experience and prioritize customer satisfaction above tasks.
Performance Support: Monitor KPIs, identify opportunities, and recommend actions to support store goals and brand growth.
Talent Support & Development: Participate in hiring, onboarding, and training team members. Support succession planning and contribute to performance management processes.
Operations: Manage inventory, compliance, and procedures. Demonstrate strong organizational, time management, prioritization, and multitasking skills.
Visual & Merchandising: Maintain an appealing environment aligned with presentation standards. Optimize product displays to maximize sales and profitability.
Problem-Solving & Adaptability: Act quickly in a dynamic environment by proposing creative, tailored solutions. Turn challenges into opportunities and contribute to continuous improvement.
Culture & Engagement: Foster a positive environment that encourages teamwork, collaboration, and employee engagement. Lead by example and ensure adherence to the dress code.
Scheduling & Floor Support: Assist in planning effective floor coverage, organizing daily tasks, and delegating as needed to maintain smooth operations.
Omni-Channel: Support omnichannel initiatives to maximize sales and deliver a seamless customer experience.

Qualifications

2+ years of experience in team management or supervision in a retail or customer-focused environment.
Ability to deliver an exceptional customer experience and to engage the team in upholding the highest service standards.
Strong skills in organization, planning, and prioritization.
Ability to maintain a high level of performance and quality under pressure.
Proven ability to lead a team toward achieving objectives.
Solid skills in driving strong sales performance.
Excellent ability to manage multiple tasks simultaneously in a dynamic environment.
Passion for fashion: good sense of style and solid knowledge of fashion trends.
Proficient in POS, ERP, ATS systems and Microsoft Office Suite
Flexible availability; able to work evenings, weekends and holidays.
Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).
High school diploma required.

Additional Information

What Sets Us Apart

Salary: $46,000 - $54,000 (rate may be greater based on relevant experience)

Exclusive Benefits:

Paid Time Off: Sick days, flexible days, and vacation to help you achieve a better work-life balance
Well-Being First: Access a comprehensive benefits program designed to take care of you
Monthly Bonus*: Attractive bonus potential to reward your efforts and outstanding performance!
Career Advancement*: Opportunities for professional growth and career development
Tuition Reimbursement*: Invest in your future with financial support for your education
Enjoy up to 70% off* on personal purchases in your store and 50% off all RCL brands (Reitmans, RW&CO, PENN. Penningtons)
Generous Referral Policy*: Refer your professional network and earn rewards for every successful hire – the more you refer, the more you earn!

*Certain conditions apply

Reitmans (Canada) Limited is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs. If you are contacted for an employment opportunity, please advise us of any accommodation required throughout the recruitment process. All information provided will be kept confidential and used solely to support an accessible candidate's experience.

The use of Artificial Intelligence may be used for candidate screening purposes.

We thank all applicants. Only selected candidates will be contacted.

About the Company

Reitmans

Runs Canadian clothing chains for women and men

Reitmans sells clothing and accessories for women and men across Canada through three store brands, with separate collections for everyday wear, plus-size fashion and work-to-casual styles. Reitmans stores sell women's fashion, Penningtons dresses plus-size women, and RW&CO serves both men and women, with separate product ranges sold through each brand's stores and website. The company designs its collections in Canada and makes its money selling them in its own stores and online, where customers shop by brand for clothing and accessories across casual and work styles. Founded in 1926, Reitmans is headquartered in Montreal, Quebec, and its shares trade on Canada's TSX Venture Exchange.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Montreal, Canada
Founded: 1926

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