Quality Specialist

Job Description

The Quality Specialist is responsible for the accuracy, completeness, and accessibility of product certifications and quality documentation across WireCo’s U.S. facilities. This role owns certification record management and document control, maintains required quality data in the ERP system, and coordinates the resolution of documentation issues. The Quality Specialist also provides administrative support for calibration records. Success requires attention to detail, sound judgment, and accountability for timely, accurate work.

The Quality Specialist must exhibit and proactively motivate others in the behaviors of the WireCo Business System (WBS):

• Teamwork - welcomes an environment of inclusiveness and healthy debate that reflects our team’s strength
• Accountable – celebrates our successes, learn from failures, avoid excuses, and own the outcomes of our efforts
• Self-Aware – demonstrates an understanding of our strengths and needs, considering how our actions impact others
• Noble Intent – acts in the interests of others, approaching our work with integrity to ensure the best outcome
• Determined – takes initiative, share ideas and find solutions to win and achieve our goals
• Transparent – promotes open and honest communication and constructive feedback for clarity and truth
• Curious – seeks knowledge and outside input to test our way of thinking, challenging the status quo

Duties & Responsibilities

• Own the generation and maintenance of product certifications for all U.S. facilities, ensuring documentation is accurate, complete, and available when needed.
• Coordinate with Quality, Operations, Commercial, and IT to investigate documentation issues and track corrective actions through resolution.
• Take responsibility for timely, accurate entry of finished goods acceptance test data and maintenance of work orders and acceptance test reports for the assigned home location. Other locations remain responsible for their own test data and records.
• Ensure inventory reclassification requests are processed accurately in the ERP system using verified information, required approvals, and established procedures.
• Own document control administration for all U.S. manufacturing and distribution sites, ensuring controlled documents meet established standards and remain current and accessible.

Qualifications

Required Qualifications

• A high school diploma or GED
• Minimum of 5 years’ experience in administrative roles   
• Ability to use basic quality measurement, testing, and inspection equipment.
• Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
• Ability to accurately enter, maintain, analyze, and report quality data.
• Strong written and verbal communication skills, including the ability to communicate effectively with production employees, technical personnel, and leadership.
• Strong organizational skills and the ability to manage multiple priorities, records, and follow-up activities.
• Demonstrated attention to detail and commitment to product quality, safety, accuracy, and data integrity.
• Ability to work independently within established procedures and escalate matters that exceed assigned authority.
• Ability to read and interpret work orders, drawings, specifications, procedures, inspection plans, acceptance criteria, and customer requirements.

Preferred Qualifications

• Experience with JD Edwards or other Enterprise Resource Planning (ERP) systems
• Experience supporting internal, customer, certification, or regulatory audits.
• Experience using electronic Quality Management Systems such as Intelex.
• Experience creating or maintaining quality dashboards, performance reports, and data-tracking tools.
• Familiarity with Process Failure Mode and Effects Analysis and other risk assessment methods

Work Environment and Physical Requirements

• Work is performed in office, warehouse, shipping, receiving, and manufacturing environments.
• Follow all Company safety requirements and wear required personal protective equipment, including designated safety footwear, safety glasses, hearing protection, and gloves.
• Work safely around industrial equipment, stored materials, production machinery, testing equipment, and vehicle traffic.
• Sit, stand, walk, bend, reach, and move through warehouse and production areas for extended periods.
• Visually inspect products, labels, documents, and measurement results.
• Occasionally lift, carry, push, pull, or move materials weighing up to 50 pounds.
• Reasonable accommodations may be provided to qualified individuals with disabilities to perform the essential functions of the position.

Additional Information

Tools, Systems and Equipment

• Standard office equipment, including computers, telephones, and multifunction copiers.
• Quality measurement, testing, and inspection equipment used in wire and wire-rope manufacturing, as required for assigned duties.
• ERP, quality management, document control, reporting, and data analysis software.
• Required personal protective equipment.

Additional Information

• Must be legally authorized to work in the United States without restriction.
• Employment is contingent upon successfully completing a post-offer background check.  A criminal conviction will not be an automatic bar to employment.
• Must be willing and able to pass a post-offer drug screen and physical (if required)
• Must be 18 years of age or older.
• Equal Opportunity Employer/Veterans/Disability