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All Accor

Global hotel management, franchising, loyalty program

Assistant Front Office Manager

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timeHamburg, GermanyNo salary listedIn-person

About the Job

Requirements

  • Completed vocational training in the hotel business.
  • Management experience.
  • Fluent English.

Responsibilities

  • Plan team resources, manage the team, and support colleagues' development in collaboration with the Front Office Manager.
  • Ensure the duty roster is completed fairly, on time, and with consideration for business needs.
  • Ensure smooth guest arrivals at the hotel reception and effective administrative processes for the team.
  • Support colleagues during busy guest check-in periods and adapt to sudden changes in plans.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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