Housing Navigator
$21.50/hr
Mid
Associate's
Ventura, CA, USA
In Person
Social & Community ServicesCase Management & Advocacy
About the job
Requirements
- A minimum of three years of experience in social services.
- Obtain and maintain CPR/First Aid Certification.
- Have reliable transportation and a valid driver’s license with acceptable insurance; ongoing, active automobile insurance must comply with state requirements.
- Demonstrated experience in affordable housing programs, including VASH, Section 8, Shelter Plus Care, and other housing programs.
- Demonstrated experience working with landlords and advocating on behalf of underserved people, and knowledge of tenant/landlord laws.
- Ability to work autonomously and successfully as part of a multidisciplinary professional team.
- Comfort providing direct field-based services to guests at identified motels and interim housing locations.
- Comfort managing a higher-acuity caseload.
- Pass a background check, Live Scan, and TB test.
- Use a personal vehicle to travel between worksites and other locations; travel is required 60% of the time.
Responsibilities
- Provide direct assistance and support to guests experiencing housing crisis and homelessness through clinical engagement and intensive case management, including crisis intervention, housing readiness, housing assistance and rental subsidy access, and permanent housing placement.
- Develop and implement a housing plan and guest budget for each program participant, coordinating with internal NHF programs and external agencies, community partners, landlords, and property owners and managers.
- Conduct initial meetings and assessments to build rapport and evaluate guests’ housing needs, history, barriers, and available services and support.
- Conduct or review intake and assessments, including biopsychosocial assessments and HSPs, to evaluate guests’ housing needs, history, and service and support needs.
- Connect guests with community resources that support permanent housing, including benefits advocacy, food pantries, employment services, and mental health services.
- Collaborate with guests to determine personal goals and develop Individual Action Plans; help them access services addressing their goals, including mental and physical health services, mainstream benefits, education, employment, legal services, and vocational training.
- Provide housing stabilization services, including money management, life skills, transportation access, lease understanding, and self-advocacy; conduct housing inspections to meet HUD housing habitability standards and complete reports.
- Present housing leads to guests using agency, housing authority, internet, and internal landlord and property-management databases.
- Conduct weekly site visits with enrolled guests and troubleshoot issues that could contribute to a return to homelessness.
- Establish and cultivate relationships with landlords and other housing providers to build housing options for guests.
- Participate in care coordination and other plan-related meetings.
- Enter data in required databases, compile and submit reports tracking guest status and support services, and maintain accurate guest files with required eligibility documents.
- Follow NHF policies and procedures.
- Manage a caseload of up to 20 or more guests, depending on program needs.
- Conduct monthly housing stability plans with the assigned caseload.
- Collaborate with and support the social services department across sites when applicable.
- Support and accompany guests in the field to appointments, including DMV, apartment searches, and DPSS appointments.
- Complete other tasks and responsibilities as needed to meet facility needs.
Desired Qualifications
- An associate degree in a related field is preferred.
- Experience working with unhoused individuals is a plus.
About the company
National Health Foundation addresses health inequities in under-resourced Southern California communities. It focuses on four areas—housing, food access, built environment, and education—using programs and advocacy to change neighborhoods where people live, learn, work, and play. It differentiates itself by a place-based, multi-sector approach that targets root causes and empowers residents rather than only delivering health services. Its goal is to remove barriers to good health so residents can live longer, healthier lives regardless of income or background.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Los Angeles, California
Founded
1973
Get referred to National Health Foundation
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Simplify's Take
What believers are saying
- NHF won an $880,000 obesity-prevention grant in January 2026.
- The Pico-Union recuperative care pilot with L.A. Care adds beds and credibility.
- The planned San Fernando Valley meal site expands NHF into senior nutrition services.
What critics are saying
- 2023 discrimination claims against NHF created reputational damage and management distraction.
- Dependence on health-plan contracts exposes NHF to reimbursement churn and utilization changes.
- If CalAIM or partner referrals slow, NHF's occupancy and revenue weaken fast.
What makes National Health Foundation unique
- NHF operates four 24/7 recuperative care sites across Los Angeles and Ventura County.
- Partnerships with L.A. Care, Kaiser Permanente, Anthem, and Health Net create referral depth.
- NHF combines medical respite, food assistance, and housing navigation under one umbrella.
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Benefits
- Flexible Work Hours
- Training Programs