Executive Assistant
Richpanel
Executive Assistant
Richpanel
Ecommerce customer-service platform with automation
Richpanel · Bengaluru, India · Full-time · Posted 2026-05-15
Workplace: on_site
As the Executive Assistant, you’ll make sure everything inside the office runs like clockwork.
You’ll manage daily operations, vendors, and basic admin, while also helping the CEO with scheduling, travel, and coordination.
You’ll be the person everyone trusts to keep things on track — from fixing a leaky AC to making sure meetings start on time.
It’s a hands-on role for someone who loves order, plans ahead, and keeps people and processes running smoothly.
Office Management: Oversee office boy and vendors to make sure the workspace stays clean, stocked, and functional.
Policy & Discipline: Track attendance and punctuality. Ensure people follow basic office rules with fairness and consistency.
2–5 years of experience in admin, operations, or executive assistant roles.
Strong organization and coordination skills.
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Richpanel provides a customer service platform for ecommerce teams. It centralizes support work with a ticketing system, live chat and messaging, a self-service portal, and an agent console to handle conversations. The product automates routine tasks and routes inquiries across channels while keeping interactions personal through context from integrated data sources. It connects with various data sources to show customer lifecycles and revenue analytics, helping teams understand which customers generate value and where to intervene. Richpanel competes by focusing on ecommerce-specific needs, offering inline automation and a unified view of customer data, rather than generic helpdesk tools. Its pricing is subscription-based with tiers that add more features and support. The goal is to help online retailers scale customer support as they grow, improving response times, customer satisfaction, and revenue insight.
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