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Vetcor

Veterinary clinic network with centralized support

Veterinary Receptionist

Veterinary ProfessionalsUpdated on Nov 11
Full-timeDallas, TX, USAIn-person

About the Job

Requirements

  • Customer service experience is required; veterinary front desk or reception experience is a plus but not required.
  • Candidates should have a love for animals and the people who care for them.
  • Candidates need communication skills for in-person and telephone interactions.
  • Candidates need strong attention to detail and organizational skills.
  • Candidates must remain calm under pressure and prioritize in a fast-paced environment.
  • Candidates must be comfortable working around dogs and cats of all sizes.
  • Candidates must be able to stand for extended periods and assist with patient escorts as needed.

Responsibilities

  • Welcome clients with a positive greeting and make each visit feel personal.
  • Answer phones, take messages, and respond to basic client questions.
  • Explain the practice’s services and species treated, recommend services, and provide estimates.
  • Distinguish routine cases from emergencies and alert the medical team when a patient needs urgent attention.
  • Share basic information about infectious and common zoonotic diseases, including prevention and ways to reduce or eliminate transmission.
  • Maintain accurate, organized medical records.
  • Escort clients and patients into exam rooms and escort patients to and from the kennels.
  • Keep the front desk running smoothly as the go-to Veterinary Receptionist during busy, fast-paced days.

Desired Qualifications

  • Veterinary front desk or reception experience is a plus but not required.

About the Company

Vetcor

Veterinary clinic network with centralized support

VetCor runs a network of more than 850 veterinary practices across the United States and Canada. By acquiring established clinics and partnering with their teams, VetCor enables veterinarians to maintain medical autonomy while receiving centralized back-office support in areas such as practice management, marketing, and operations. This structure centralizes administrative tasks, allowing clinicians to devote more time to animal care. The company grows by adding new practices and leveraging shared resources and expertise across the network, ultimately delivering scalable veterinary services at a community level. Its goal is to expand access to quality pet healthcare by combining local clinic autonomy with centralized efficiency and support.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Norwell, MA
Founded
1996

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