Operating Room Associate
Yale New Haven Health
Operating Room Associate
Yale New Haven Health
Integrated hospital system with academic affiliations
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Under the general direction of the perioperative support service ORA Supervisors or Manager or Clinical Service Manager and in cooperation with all the members of the patient care teams, performs a wide range of customer relations, environmental, patient care, and supply functions to fully support patient care activities. Although it is necessary to identify specific tasks relating to this position, the overriding responsibility is to integrate this role into the patient care model to ensure that the patient care team works for the good of the patient: other specific tasks may be added or deleted from the day -to-day operationalization of this position, as the patient care team adapts to the daily needs of the patients we serve . Demonstrates an outstanding commitment to excellent customer service. Patient and family centered care (PFCC) at YNHH is demonstrated by working with patients and their families based on the 4 principles of PFCC: participation, dignity and respect, information sharing, and collaboration. This includes providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. Adheres to the "I Am YNHH" service excellence pledge and promotes a positive work environment.
EEO/AA/Disability/Veteran
EDUCATION
High School graduate or equivalent required.
EXPERIENCE
number of years and type required to meet an acceptable level of performance): Two (2) to three (3) years experience preferred in a service oriented department, preferably within the healthcare industry. Ability to adapt within a fast paced customer service environment. Knowledge of Perioperative Services department operations highly desired. Minimum eighteen months of experience in the Operating Room Associate position at Yale-New Haven Hospital.
LICENSURE
N/A
SPECIAL SKILLS
Heavy lifting ability. Physical stamina. Good interpersonal and communication skills. Proven organizational skills and ability to act proactively in performing job responsibilities. Friendly and cooperative attitude with patients and team members.
PHYSICAL DEMAND
Must be able to lift a minimum of 40 pounds. Ability to perform tasks of physical endurance and dexterity as required. Consistent use of proper body mechanics. All duties require pushing, pulling, lifting, bending and standing. Must be able to stand and walk for long periods of time. Exposure to biohazards and handling of bodily fluids
Integrated hospital system with academic affiliations
Yale New Haven Health is a health system that operates five hospitals (Yale New Haven, Bridgeport, Greenwich, Lawrence + Memorial, Westerly) and provides access to a wide network of primary care physicians and specialists through Northeast Medical Group and Yale Medicine. Through its affiliation with Yale University and Yale School of Medicine, it connects patients to the latest medical treatments and research. Its facilities and outpatient locations enable coordinated care across a single organization that aims to be more patient-focused, more accessible, and more cost-effective. The system delivers care by combining hospital services, primary and specialty care, and advanced clinical relationships to integrate treatment with ongoing research and clinical trials, offering patients access to innovative therapies and personalized treatment options.
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