Server Assistant

Overview

South Florida’s beacon of hospitality, Pier Sixty-Six Resort, returned to Fort Lauderdale. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave is home to the extraordinary luxury resort hosting 325 guest rooms, suites, and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options, and a waterfront promenade with retail and dining. Every space is impeccably designed to both inspire and relax. All are met with exceptional service and refined touches, resulting in extraordinary experiences. The Resort assembles over 600 diverse and talented Team Members to bring Pier Sixty-Six to life and create a new legacy by providing memorable experiences and stellar service to our guests and residents. We aspire to create a caring culture for our team, with state-of-the-art facilities, a first-class employee dining room, and, most importantly, a focus on you as an individual, including your welfare and well-being. Pier Sixty-Six invites dedicated, energetic, and polished hospitality enthusiasts eager for growth and stardom to join our team and enjoy highly competitive wages, comprehensive benefits, and a culture that honors and respects you.

We currently have an opportunity for a well-rounded and seasoned Server Assistant - Saltbreeze to join our Pier Sixty-Six Resort team! We are seeking a dynamic and adaptable Server Assistant to join our team. This role is perfect for someone who thrives in a fast-paced environment and enjoys variety in their daily tasks. The Server Assistant will rotate through different assignments each day, including buffet attendant, beverage attendant, coffee/tea attendant, food runner, and floater. Your flexibility and enthusiasm will be key in ensuring exceptional service and maintaining a welcoming atmosphere for our guests.

Reporting to the General Manager, as a Server Assistant, you will play a vital role in supporting our restaurant operations by ensuring cleanliness, efficiency, and guest satisfaction. Your attention to detail and dedication to service will contribute to the seamless flow of our dining experience.

Responsibilities

• Setting up and maintaining the buffet station, ensuring all items are replenished and presented attractively.
• Setting and maintaining dining room tables according to established standards, ensuring they are clean, properly arranged, and fully equipped with necessary items such as utensils, glassware, and condiments.
• Supporting servers by clearing and resetting tables promptly, removing used dishes, glassware, and utensils, and replenishing supplies as needed to ensure a smooth and efficient dining experience.
• Supporting bar operations as needed with opening and closing procedures, stocking and restocking, preparing garnish, and maintaining the cleanliness and organization of the bar.
• Interacting with guests in a friendly and courteous manner, assisting with any requests or inquiries they may have, and ensuring their needs are promptly addressed to enhance their dining experience.
• Monitor and maintain the cleanliness and appearance of the dining area, including floors, furniture, and fixtures, to uphold our high standards of cleanliness and presentation.
• Working closely with restaurant servers, hosts, and kitchen staff to coordinate table turnover, communicate guest needs, and ensure efficient service delivery.
• Assisting with beverage service, including refilling water glasses and delivering beverages to tables, to support the overall service flow and enhance guest satisfaction depending on your assignment for the day.
• Adhering to all resort policies, procedures, and hygiene standards, including food safety guidelines, to maintain a safe and sanitary dining environment for guests and staff.
• Having a working knowledge of draft beer systems and how to properly change a keg.
• Communicate with the kitchen regarding menu questions, the length of wait, recooking orders, and product availability.
• Moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 25 pounds without assistance.
• Thank guests with genuine appreciation.
• Communicate with the kitchen regarding menu questions, the length of wait, recooking orders, and product availability.
• Maintain cleanliness of work areas, china, glass, etc., throughout the day
• Ensure uniform and personal appearance are clean and professional.
• Welcome and acknowledge all guests according to resort standards.
• Anticipate and address guests` service needs.
• Speak with others using a clear and professional language.
• Develop and maintain positive working relationships with others and support your team to reach common goals.
• Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Employee Handbook
• Performing other reasonable job duties as requested by supervisors.

Qualifications

• Previous experience in a food service or hospitality role is preferred but not required.
• Strong communication skills and the ability to work well in a team environment.
• Ability to multitask and handle a variety of responsibilities with efficiency.
• High level of professionalism and a positive attitude.
• Ability to stand, walk, and lift items up to [weight] pounds throughout the shift.
• Must be able to stand or walk for extended periods of time.
• Ability to work under variable temperature conditions.
• Flexibility to work varying shifts, including days, evenings, weekends, and holidays, as needed.
• Must be able to speak, comprehend, read, and write English.
• Must have effective communication skills.
• Ability to implement and uphold service standards.
• Ability to prioritize and organize work assignments.
• Ability to interact with all associates and guests of the resort.
• Ability to work well in stressful, high-pressure situations.

Experience, Education, & Licensure

• High School Diploma or GED recommended.
• Some College experience or Degree recommended.
• Must have a current Food Handlers card.
• Previous food running, busser, and server assistant experience in a professional setting is preferred.

As a valued member of the Coral Tree team, you will receive a comprehensive benefits package that includes:

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• An employee assistance program
• Paid time off/sick time
• Participation in a 401(k) plan with a company match
• Complimentary team member meals
• Complimentary room nights at Coral Tree Hospitality managed properties

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality. #piersixtysixresort