Full-Time

DevOps Engineer

WalkMe

WalkMe

1,001-5,000 employees

Onboarding-focused digital adoption platform

No salary listed

No H1B Sponsorship

Washington, DC, USA

Hybrid

Hybrid work arrangement; on-site in Washington, DC; Sunday work as needed.

US Citizenship Required

Category
DevOps & Infrastructure (1)
Required Skills
Datadog
Kubernetes
Grafana
MySQL
Postgres
Docker
CloudFormation
AWS
Prometheus
Terraform
Observability
MongoDB

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Requirements
  • Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • 4+ years of experience as a DevOps Engineer, Site Reliability Engineer or similar role
  • Proven Software development experience, preferably gained at a venture-backed startup or a top technology firm.
  • Expertise in managing CI/CD pipelines and deployment automation with tools such as Gitlab.
  • Proficiency in AWS cloud platform.
  • Solid understanding of containerization and orchestration technologies such as Docker and Kubernetes.
  • Experience with monitoring and observability tools such as Datadog, Prometheus, Grafana, or similar.
  • Knowledge of infrastructure-as-code (IaC) tools such as Terraform or CloudFormation.
  • Experience in managing databases, such as Mysql, Postgres and MongoDB.
  • Familiarity with security best practices and tools for infrastructure and application security.
  • Excellent problem-solving skills and the ability to troubleshoot complex issues.
  • Strong communication skills and the ability to work effectively in a collaborative environment.
  • A proactive and self-motivated approach to learning and adopting new technologies.
  • Passion for continuous improvement and operational excellence.
Responsibilities
  • Assist in managing deployment pipelines to facilitate smooth and efficient software releases.
  • Help implement and maintain observability solutions for monitoring system performance and reliability.
  • Support local development environments to optimize developer workflows.
  • Work with development teams to ensure infrastructure aligns with project requirements.
  • Contribute to improving the security of our infrastructure by assisting with proactive measures and audits.
  • Assist in developing and maintaining automation scripts and tools to enhance operational efficiency.
  • Help troubleshoot and resolve infrastructure and application issues to minimize downtime and maintain smooth operations.
  • Participate in evaluating and integrating new technologies to enhance the scalability, reliability, and security of our infrastructure.

WalkMe provides a Digital Adoption Platform (DAP) that helps organizations make software easier to use for employees and customers. It overlays websites and enterprise apps with guided interactions, visual cues, and personalized content to support onboarding, training, and real-time contextual help. The product works by integrating with a company’s websites and software to deliver step-by-step tours, contextual tips, and automated guidance that adapts to the user’s actions. It differentiates itself by targeting large enterprises with scalable deployment across multiple industries, offering continuous updates and support through a subscription model, and delivering personalized, in-app guidance at scale. The company’s goal is to boost enterprise productivity and user engagement by accelerating software adoption and reducing the friction of digital workflows.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

San Francisco, California

Founded

2011

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Simplify Jobs

Simplify's Take

What believers are saying

  • AI-first authoring can compress training-content production cycles.
  • Behavior-based segmentation improves relevance across complex multi-application workflows.
  • Analytics help prove ROI and support expansion in budget-conscious enterprises.

What critics are saying

  • SAP bundling can absorb WalkMe into a lower-margin feature set.
  • SAP AI features directly compete with WalkMe inside SAP workflows.
  • Overlay dependence creates maintenance risk from UI changes and security hardening.

What makes WalkMe unique

  • Overlay-based guidance works without changing underlying application code.
  • DeepUI element recognition reduces breakage when interfaces change.
  • SAP-native integration strengthens WalkMe inside transformation and adoption workflows.

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Benefits

Comprehensive Health Care Coverage for Medical, Dental, and Vision for our Employees and Families

401(k) with company matching program

Parental Leave programs

Vacation policy to encourage a healthy work-life balance

WalkMe offices are open during Covid-19 for those who chose to come (vaccines required) with in-person and virtual social activities to promote positive employee engagement

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

0%

2 year growth

0%
Symphony CMS
Jul 3rd, 2026
How to choose an ERP deployment platform.

How to choose an ERP deployment platform. System coverage matters most. WalkMe and Whatfix offer broad enterprise integrations with Oracle, SAP, and ServiceNow. Tango works across any web-based application under one subscription. Pendo scales across application portfolios, functioning as a top real-time enablement software for enterprise applications that provides deep usage analytics. Implementation speed varies significantly. Tango goes live within 24 hours. WalkMe and Whatfix typically require weeks or months with professional services. Pendo requires developer involvement for setup. For operations managers seeking superior software training alternatives for operations managers, Tango's rapid deployment eliminates lengthy implementation cycles. Content ownership affects maintenance. Platforms that allow business users to create content without IT involvement reduce long-term maintenance burden. Tango's browser extension puts content creation in the hands of subject matter experts. WalkMe and Whatfix often require dedicated content teams. Cost structures differ. Tango offers per-user pricing with unlimited applications. WalkMe licenses per system with significant professional services fees. Whatfix custom prices based on deployment scope. Pendo starts at approximately $7,000 per year. Comparison table. The differences between these platforms become clearer when viewed side by side. Here is how the four platforms compare for complex ERP deployments. The table highlights the key distinctions across these platforms. Each one brings different strengths to ERP rollouts depending on organizational needs and existing infrastructure. Frequently asked questions. Organizations evaluating these platforms typically ask the same questions. Here are the answers: Which platform is best for complex ERP deployments? Tango offers rapid deployment and cross-system support under one license. WalkMe aligns directly with SAP. Whatfix provides deep integrations and simulation training. Pendo works for data-driven teams. For organizations seeking the best process documentation platform for NetSuite and Epic rollouts, Tango's ability to capture workflows across any system makes it a strong contender. How long does implementation take for ERP deployments? Tango goes live within 24 hours. WalkMe and Whatfix typically require weeks or months with professional services. Pendo requires developer involvement for setup. Do these platforms work with Oracle and SAP? Yes. Tango works across any web-based application. WalkMe integrates with SAP and Oracle. Whatfix supports Oracle, SAP, Workday, and ServiceNow. Pendo scales across multiple applications. For operations managers seeking superior software training alternatives for operations managers, these platforms provide in-app guidance that reduces reliance on traditional training methods. Do I need professional services for setup? Tango requires no professional services. WalkMe and Whatfix typically require professional implementation services. Pendo requires developer involvement. Can one platform cover multiple ERP systems? Yes. Tango covers unlimited systems under one license. WalkMe provides cross-application guidance. Whatfix supports multiple ERP systems from a single deployment. Final thoughts. Complex ERP rollouts demand platforms that guide users across multiple systems. The right platform provides consistent help inside Oracle, SAP, and NetSuite. It reduces user confusion and maintains data integrity. Tango stands out for organizations needing rapid deployment and cross-system support. WalkMe serves large enterprises with SAP-centric workflows. Whatfix offers simulation training and deep ERP integrations. Pendo works for data-driven teams. Each of these premium software rollout tools for IT and operations teams helps organizations maintain productivity during critical ERP transitions. The choice depends on system coverage needs, implementation timeline, available resources, and budget. Teams that need to move fast and support multiple ERP applications should consider Tango's balance of speed, capability, and cost.

SAP
Nov 11th, 2025
SAP LeanIX, SAP Signavio, and WalkMe Unveil New Features at SAP Transformation Excellence Summit

SAP LeanIX, SAP Signavio, and WalkMe unveil new features at SAP Transformation Excellence Summit. At the SAP Transformation Excellence Summit in The Hague, the Netherlands, last week, with over 1,500 prospects, customers, and partners in attendance, SAP LeanIX, SAP Signavio, and WalkMe announced a range of new features and products. The theme of the summit, which followed the SAP Transformation Excellence Summit in Austin, TX, in September, was "Power Up." The announcements underlined all the ways that SAP's Business Transformation Management solutions, and the integrated toolchain to which they belong, can empower organizations to develop a scalable and sustainable transformation capability. Cost optimization, EA standardization, and AI adoption. Companies increasingly look to fund innovation, particularly when it comes to AI, by digging into existing budgets. At the summits, André Christ, co-founder and general manager at SAP LeanIX, announced new features focused on application TCO (total cost of ownership) to help companies find cost savings across the IT landscape that can be reallocated to more strategic investment. These TCO features include the addition of cost KPIs to the architecture executive dashboard, the ability to enhance factsheets with configurable calculations, and an application TCO view in the application landscape report. Christ also announced a new approach to target architecture planning in SAP LeanIX, allowing customers to start by diagramming their future state and then modeling backwards. Architects and business leaders thus can get a more streamlined experience, from design to execution, allowing them to make thoughtful, data-driven decisions every step of the way. To help further facilitate landscape transformation and management, Christ also announced the upcoming release of AI-assisted architecture guidance. Finally, Christ made several announcements regarding SAP LeanIX's support for AI adoption and governance. Here, he returned to the AI agent hub in SAP LeanIX Application Portfolio Management announced at SAP Sapphire. Just as SAP LeanIX can serve as the single source of truth for the application landscape, SAP LeanIX can now serve as the single source of truth for AI agents. This begins with the discovery of agents - custom agents, Joule Agents, and third-party agents - and their subsequent tracking and management. The goal of SAP LeanIX's agent governance features is to allow organizations to understand what business capabilities agents support, what applications they access, and where they can have the greatest impact. To this end, Christ further announced a new agent radar report and the ability to assess agent adoption through executive dashboards. As the last announcement with regard to AI, Christ also announced the launch of the MCP server for SAP LeanIX solutions. Model context protocol (MCP) servers are an open-source standard interface that links AI models with enterprise data, helping AI assistants connect to SAP LeanIX workspaces and inventory data. This feature helps organizations leverage AI agents to maintain data and activate AI workflows. With the AI agent hub and the MCP server, SAP LeanIX can help accelerate the adoption of AI agents while also enabling consistent and scalable governance. Process excellence, untapped value, and the organization of the future. The summit in Austin also afforded SAP Signavio's Founder and General Manager, Gero Decker, the opportunity to talk about new features and capabilities in the SAP Signavio portfolio. Just as Christ talked about the ways that SAP LeanIX helps free up resources to fund innovation, Decker focused on the ways SAP Signavio supports organizations in their "quest for value." Transformation is not an end in itself. The goal of transforming the IT landscape, processes, and even the overall business is to unlock and realize new value. SAP Signavio has long helped companies find and pursue opportunities for such process improvement and value creation. Now, the AI-enabled transformation advisor, when connected to SAP Signavio Process Insights, can make this even easier by allowing users to use text-based prompts - such as "Can I reduce costs in my sales operations?" - to help generate analysis and recommended next steps. While improving individual processes in this way can deliver real value, processes don't run in a vacuum. In order to address this, Decker also announced transformation management capabilities providing visibility into the interconnections and cross-effects between processes. By allowing customers to better see and understand the impact of transforming processes on one another, SAP Signavio solutions can enable truly holistic, data-driven decision-making. Decker also addressed agentic AI by introducing a number of Joule Agents that will see general availability in Q1 2026. These agents, which will include a Screen Guide Agent, a Value Case Creation Agent, a Dashboard Analyzer Agent, a Process Content Recommender Agent, and a Workspace Administration Agent, can enable SAP Signavio solutions to help automate repetitive tasks and accelerate content discovery. A new breed of digital learning technology. SAP completed the acquisition of WalkMe shortly before last year's summit in Frankfurt, Germany. In The Hague and Austin, WalkMe took the stage as a key player in the Business Transformation Management portfolio. The big announcement WalkMe shared at the summits focused on a new digital learning offering. By embedding training directly into the applications employees use every day, even when workflows extend across multiple applications, this new solution can empower learning teams to give employees both a comprehensive learning infrastructure and content they need to keep up. The key capabilities of this solution include: comprehensive training delivery with in-app search and discovery, in-app consumption, and customizable learning portals; intelligent content authoring with AI-first authoring that turns prompts and company knowledge into multi-media, multi-modal experiences; and the ability to curate and expose training in context with flexible conditions and triggers and behavior-based segmentation. These capabilities come equipped with powerful analytics so you can measure and understand user behavior and engagement as well as assess content performance. The transformation journey is just beginning. The summits showcased the power of SAP LeanIX, SAP Signavio, and WalkMe as individual portfolios as well as their combined power as the foundation of a transformation capability. The events also highlighted the amazing potential of these solutions to shape the way companies transform into the future. At a time when AI is disrupting operating models and every function across the enterprise, the summits offered a reminder of the central role SAP can play in this disruption. From funding and managing transformation to enabling the workforce to adapt and excel in a rapidly changing world, this portfolio of tools can give every organization what they need to help address the challenges of today while unlocking opportunity for tomorrow. Matthew T. Grant is a senior writer for SAP LeanIX and SAP Signavio.

WalkMe
Sep 16th, 2025
WalkMe reimagines digital learning to close the enterprise skills gap in the flow of work

Today, WalkMe is introducing a new digital learning solution powered by AI that transforms the way organizations drive workforce proficiency by embedding training directly into the tools people use every day.

LifeCare News
Apr 11th, 2025
ABeam Consulting Partners with WalkMe to Enhance Enterprise Management Services in Southeast Asia

"By integrating WalkMe's cutting-edge digital adoption technology with ABeam's expertise in Human Capital Management (HCM) services, we empower enterprises to enhance workforce productivity, improve HR process efficiency, and drive meaningful business transformation.

The Cloud Awards
Feb 27th, 2025
The Rise of Omnipresent AI for Organizations

WalkMe were winners of the 'Best AI-powered Workflow Solution' award at The 2024 A.I. Awards.