Treasury Operations Manager - Products

Want to be part of one of the country’s fastest growing infrastructure businesses? The Vortex Companies, LLC delivers cutting edge trenchless technologies and turnkey services to make the worlds water cleaner and we’re growing every day!

We think BIG about solving the world’s toughest challenges in failing water, sewer and industrial infrastructure.

At Vortex, you will be surrounded with a culture that puts your safety first in all we do. If you like a fast-paced environment, a team structure that provides support, training, and development, then apply today!

Vortex Companies is seeking an experienced, hands-on Treasury Operations Manager of Products to lead the development and implementation of standardized credit and collection processes, provide oversight of cash application and lockbox activities, and support daily treasury operations across multiple business entities.

The ideal candidate will have a strong background in accounts receivable within a manufacturing, product distribution, or wholesale environment, with demonstrated experience implementing credit policies, managing customer credit risk, improving collections, and supporting financial system implementations.

This position requires someone who is comfortable building processes from the ground up, driving operational improvements, troubleshooting complex issues, and working cross-functionally with Finance, Sales, Operations, and IT.

Key Responsibilities

Credit & Collections Management

• Lead the development, implementation, and rollout of standardized credit and collection policies across the organization's product businesses.
• Establish procedures for customer credit applications, credit evaluations, credit limits, payment terms, and account approvals.
• Utilize credit reporting tools such as Dun & Bradstreet (D&B), Moody's, or similar platforms to evaluate customer creditworthiness.
• Develop and enforce credit hold, COD, and account release procedures.
• Establish proactive collection workflows, including customer outreach before invoice due dates, aging reviews, escalation procedures, and delinquent account management.
• Partner with Sales and Operations to resolve customer disputes, reduce past-due balances, and improve collections.
• Establish processes for tracking project-specific receivables, including municipal projects and applicable bonding requirements.
• Monitor AR aging, Days Sales Outstanding (DSO), past-due balances, and collection performance.
• Develop reporting and KPIs to measure credit and collection effectiveness.
• Ensure consistent adoption of credit and collection policies across business units.

Cash Application & Lockbox Oversight

• Provide oversight of cash application and lockbox processes to ensure customer payments are accurately and timely applied.
• Serve as the primary point of escalation for complex cash application issues, unapplied cash, unidentified receipts, and payment discrepancies.
• Maintain a deep understanding of cash application workflows across lockbox, ACH, wire, credit card, and remote deposit channels.
• Partner with the cash application and accounting teams to identify and resolve posting errors, reconciliation discrepancies, and process inefficiencies.
• Monitor unapplied cash balances, application accuracy, and processing timeliness to ensure appropriate controls and accountability.
• Work with banking partners and internal teams to implement and optimize lockbox services and remittance reporting.
• Identify opportunities to improve automation, remittance matching, and integration between banking platforms and ERP systems.
• Establish standardized procedures, controls, and reporting to ensure consistency and accuracy across business entities.

Treasury & Banking Operations

• Support daily treasury activities, including cash management, banking transactions, and account administration.
• Prepare and input ACH and wire payment instructions through banking platforms, ensuring appropriate approvals and segregation of duties.
• Assist with bank account and onboarding new entities into the banking platform

Required Qualifications

• Minimum of 5 years of progressive experience in accounts receivable, credit and collections, treasury operations, or related financial operations, with demonstrated responsibility for credit and collections management.
• Experience working in a private equity-backed organization or supporting multiple business entities.
• Experience in a manufacturing, product distribution, wholesale, or other inventory-based business environment.
• Demonstrated experience implementing credit and collections policies, procedures, and internal controls.
• Strong working knowledge of customer credit evaluations, credit limits, payment terms, AR aging, collections strategies, and Days Sales Outstanding (DSO).
• Hands-on experience with cash application, lockbox operations, payment reconciliation, and resolution of unapplied cash and payment discrepancies.
• Experience implementing or optimizing financial processes, banking services, cash application workflows, or related systems.
• Advanced Microsoft Excel skills, including xlookup, pivot tables and sumifs
• Understanding of treasury and banking operations, including ACH transactions, wire transfers, and cash management activities.
• Ability to build and standardize processes across multiple business entities while collaborating effectively with Finance, Sales, Operations, and IT.
• Strong analytical, problem-solving, and organizational skills, with the ability to work independently in a fast-paced, evolving environment.
• Ability and willingness to travel up to 25% to company locations.

 Preferred Qualifications

• Experience with NetSuite or similar ERP systems, including financial system implementations or integrations.
• Familiarity with JPMorgan Chase banking platforms, Spectrum, and Salesforce.
• Experience implementing lockbox services, onboarding banking relationships, or improving automated cash application processes.
• Prior experience supervising a small team or providing functional oversight of accounts receivable and treasury activities.

Benefits - we offer a competitive total compensation package including health, vision, and dental insurance, 401K retirement plan, income protection insurance, off the job accident insurance, PTO and more!

Vortex Services and all subsidiaries is an equal opportunity employer and does not discriminate against otherwise qualified applicantson the basis ofrace, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, genetic information, or veteran status.

We are a fair chance employer.