Aspire Allergy & Sinus

Specialized allergy, sinus, and asthma care

Front Desk Medical Receptionist

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeNo salary listed

About the Job

Requirements

At least 6 months of front desk receptionist experience, preferably in healthcare.
Be willing to cross-train in medical assistant responsibilities to support full-cycle clinic operations.
Have basic knowledge of medical terminology.
Be able to operate a computer or keyboard at 50 words per minute, a calculator, telephone, copier, and fax machine.
Be able to operate a motor vehicle to travel between clinics.
Be willing to travel within the assigned region.
Be able to react calmly and effectively in a difficult or emergent situation.

Responsibilities

Greet, welcome, and direct patients and visitors appropriately.
Obtain CT authorizations from insurance providers.
Collect patient payments for outstanding balances and current appointments.
Answer incoming phone calls and provide accurate information and resources.
Schedule follow-up appointments using scheduling software.
Accurately record patient health, insurance, demographic, referral source, contact, and primary care provider information in the EHR system.
Use the Electronic Health Record Practice Management Platform.
Prepare and organize patient paperwork for upcoming appointments.
Scan and attach patient records and documents to patient charts.
Monitor incoming pharmacy shipments and prepare them for patient pickup.
Check incoming mail and process it accordingly.
Ensure end-of-day reports and logs are accurate and complete.
Stock the front desk, waiting room, and break room with necessary supplies.
Schedule drug representative lunches when approved by the provider.
Request medical records from outside providers.
Assist in coordinating allergen vial transfers.
Perform medical assistant duties as needed, including administering allergy injections, taking patient vitals, rooming patients, and reviewing medical assistant testing boards to ensure allergen accuracy.
Travel between Keller, Grapevine, and Flower Mound clinics according to the clinic schedule.

Desired Qualifications

Medical assistant background.
Medical Assistant Certificate, vocational nurse license, or related experience.
Current CPR certification.

The Aspire Front Office Medical Receptionist is a vital part of our clinical staff in our mission to cure patients who suffer from allergy and sinus problems. They will deliver a memorable experience for our patients with each interaction they have, ensuring patient comfort and satisfaction are top of mind. They will practice precision everywhere including completing allergy tests, administering injections and entering patient information into our EMR. They will share responsibility with the front desk team, collecting payment and scheduling follow ups as needed. They will exemplify integrity in everything that they do, always doing what is best for our team and our patients.

Clinic Locations:
Keller Clinic: 940 Keller Pkwy, Suite 250, Keller, TX, 76248, USA
Grapevine Clinic: 2305 Grapevine Mills Cir. E, Grapevine, TX, 76051, USA
Flower Mound Clinic: 3170 Justin Rd #403, Highland Village, TX, 75077, USA

Clinic Schedule & Hours:
Monday: 8:00AM - 5:00PM (Keller)
Tuesday: 8:00AM - 5:00PM (Grapevine)
Wednesday: 8:00AM - 5:00PM (Flower Mound)
Thursday: 8:00AM - 5:00PM (Flower Mound)

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Greeting, welcoming, and directing patients and visitors appropriately with a friendly demeanor.
Reaching out to insurance providers to obtain CT authorizations.
Collecting patient payments for outstanding balances and current appointments.
Answering all incoming phone calls and providing accurate information & resources.
Scheduling follow-up appointments through our scheduling software.
Recording patient health information accurately into the EHR system which includes insurance information, demographic information, referral source, contact information, and PCP information.
Being familiar with our Electronic Health Record (EHR) Practice Management Platform
Preparing and organizing patient paperwork for upcoming appointments.
Scanning and attaching patient records or documents into their charts.
Monitoring incoming pharmacy shipments to prepare for patient pick-up.
Checking incoming mail and processes accordingly.
Ensuring all of the end-of-day reports and logs are accurate and complete.
Stocking the front desk, waiting room, and break room with the necessary supplies.
Scheduling Drug Rep lunches if approved by the provider.
Requesting Medical Records from outside providers.
Assisting in coordinating allergen vial transfers.
Must be willing to cross-train in medical assistant responsibilities to support full-cycle clinic operations. Medical assistant duties include, but are not limited to:
- Allergy injections.
- Taking patient vitals.
- Rooming patients.
- Review Medical Assistant testing boards to ensure allergen accuracy.

6+ months of front desk receptionist (preferably in the Healthcare industry)
Highly prefer a Medical assistant background
Flexibility to travel within assigned region

Preferred education and experience:

Medical Assistant Certificate, vocational nurse license or related experience
Current CPR Certification

Skills & Knowledge

Must have basic knowledge of medical terminology
Must possess exceptional customer service skills
Must be able to effectively and clearly communicate with others to exchange information effectively
Must possess the ability to maintain effective working relationship with patients, medical staff and the public
Must possess the ability to react calmly and effectively in a difficult or emergent situation
Requires manual dexterity sufficient to operate a computer/keyboard at (50) wpm, calculator, telephone, copier and fax
Requires the ability to operate a motor vehicle to travel between clinics

About the Company

Aspire Allergy & Sinus

Specialized allergy, sinus, and asthma care

Aspire Allergy & Sinus runs a network of clinics that diagnose and treat allergies, sinus conditions, and asthma across patients of all ages. Its services include comprehensive allergy testing, personalized treatment plans, and in-office sinus procedures, providing a one-stop pathway from testing to treatment. The company delivers direct patient care through its clinics, focusing on specialty healthcare to streamline the patient experience and improve outcomes in the regions it serves. Unlike general practitioners or solo practices, Aspire Allergy & Sinus combines testing, clinical care, and procedural services under one specialty network to offer coordinated allergy and sinus care.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Austin, TX
Founded: 2012

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