Full-Time

Associate Manager

Platform Innovation, Product Strategy & Operations

Updated on 12/6/2024

DoorDash

DoorDash

10,001+ employees

On-demand food delivery service

Food & Agriculture
Consumer Software

Compensation Overview

$91.8k - $135kAnnually

+ Equity Grants

Mid

Company Historically Provides H1B Sponsorship

San Francisco, CA, USA + 3 more

More locations: Los Angeles, CA, USA | Chicago, IL, USA | New York, NY, USA

Hybrid nature suggested for New York location.

Category
Project Management
Strategy Development
Business & Strategy
Required Skills
Product Management
SQL
Data Analysis
Requirements
  • 4-7 years of working experience in roles such as but not limited to: startup/ restaurant tech/software strategy & operations, product management or banking, consulting
  • Experience building a strategy based on a combination of industry research and real world needs of your project/product’s users
  • Flawless executor who isn’t afraid to roll up your sleeves and get to the lowest level of detail to solve problems
  • Experience building process - we are building a product that requires DoorDash to operate differently - this requires new systems and ways of doing business
  • Ability to communicate, collaborate and drive alignment across product, engineering, sales, onboarding + support
  • Comfortable with ambiguity, changing priorities and putting out fires
  • Analytical - your first instinct is to go deep in the data to solve our problems
  • Willingness to travel up to 20% of business days is required
  • Experience working closely with technical products is a plus
  • Knowledge of Microsoft Office / Google products and SQL are a plus
Responsibilities
  • Lead the strategy, discovery + roll out of key product features/releases for our team
  • Directly influence the success of products by ensuring smooth operations, driving efficiencies, and enhancing customer experiences
  • Work closely with teams across the organization, including product managers, engineers, sales, and customer support, to align across the lifecycle of launching a product
  • Use data and insights to optimize product performance, influence strategic decisions, and drive continuous improvement
  • Identify and implement processes that enhance the efficiency of product rollout
  • Solve complex problems related to product development, launch, and delivery, ensuring that operations run seamlessly
  • Gain a deep understanding of product strategy and contribute to how the product is delivered to the market
  • Enjoy a role that offers a high degree of ownership, with the ability to projects end to end
  • Work directly with our merchants to tie strategy to real world application, collect product feedback and test impact

DoorDash connects customers with local and national restaurants for on-demand food delivery, primarily in the United States, Canada, and Australia. The platform allows users to browse menus and place orders, which are delivered by drivers known as "Dashers." DoorDash's business model includes charging restaurants a commission and customers delivery and service fees, creating a three-sided marketplace. The goal is to enhance the food delivery experience for consumers, restaurants, and Dashers while expanding its market presence.

Company Stage

IPO

Total Funding

$2.4B

Headquarters

San Francisco, California

Founded

2013

Growth & Insights
Headcount

6 month growth

5%

1 year growth

14%

2 year growth

31%
Simplify Jobs

Simplify's Take

What believers are saying

  • DoorDash's continuous innovation, such as the introduction of alcohol delivery in new markets, opens up additional revenue opportunities.
  • The company's strong market presence and brand recognition make it a stable and attractive employer in the competitive gig economy.
  • Strategic partnerships and promotions, like those with McDonald's and Cold Stone Creamery, provide employees with unique opportunities to work on high-visibility projects.

What critics are saying

  • The highly competitive food delivery market requires constant innovation to maintain market share, posing a risk of falling behind.
  • Regulatory changes, such as those affecting gig economy workers' rights, could impact DoorDash's operational model and profitability.

What makes DoorDash unique

  • DoorDash's three-sided marketplace model effectively balances the needs of customers, restaurants, and delivery drivers, setting it apart from competitors who may focus on only one or two of these groups.
  • The company's strategic expansion into alcohol delivery and international markets like Canada and Australia diversifies its revenue streams and reduces dependency on the U.S. market.
  • DoorDash's user-friendly platform and innovative membership programs like DashPass enhance customer loyalty and engagement, distinguishing it from other food delivery services.

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Benefits

Health & Wellness - Premium medical, dental, and vision insurance plans, including fertility coverage. Monthly gym and wellness reimbursement.

Compensation - Competitive salary with bi-annual performance reviews. Meaningful equity opportunities - with quarterly vesting.

Time When You Need It - Flexible vacation days for salaried employees. Generous vacation and sick days for hourly team members. Paid Parental Leave to support our DoorDash families.

Flexible Work Support - At-home office equipment and monthly WiFi support while working from home. Enjoy your favorite lunch on us while working in one of our offices.