Platform Architect
About the job
- A bachelor's degree or equivalent experience.
- At least five years of experience as a Platform or Cloud Architect.
- Mastery of two or more general-purpose programming languages.
- Master-level expertise in cloud hosting design patterns, infrastructure as code, continuous integration and continuous delivery pipelines, and multi-cloud architectures.
- Solution Architect Professional certification or equivalent in AWS or Azure.
- Excellent software modeling skills covering information, domain, process, state, security, logical, and physical architectural views.
- Proven ability to design and oversee complex, enterprise-scale cloud solutions.
- Experience with at least one prominent public cloud provider, such as AWS, Azure, or GCP.
- Experience with prominent infrastructure-as-code technology, such as Terraform or CloudFormation.
- Experience operating software workloads in production.
- Experience providing platform services for other internal teams.
- Experience with continuous software delivery and understanding of build environments and delivery pipelines.
- Strong organizational and time-management skills.
- Strong collaboration and communication skills across technical and business stakeholders, including the ability to interact with cross-functional roles and occasional executive presence.
- Ability to mentor and provide timely feedback to junior architects, senior engineers, and other team members.
- Master-level experience understanding and applying cloud hosting design, design patterns, architecture patterns, and quality attributes.
- Ability to translate business goals and functional requirements into new ideas and design solutions.
- Comply with corporate and departmental privacy and data security policies and practices, including Hyland’s Information Systems Security Policy.
- Up to 10% travel time is required.
- Lead development of platform and cloud strategy within platform engineering, aligning it with organizational objectives.
- Design and oversee implementation of complex, multi-cloud architectures, including hands-on proof-of-concepts and critical technical decisions.
- Design and refine workload deployment patterns.
- Drive orchestration and provisioning architecture.
- Establish and enforce platform-specific standards and best practices for consistency and quality across cloud solutions and deployments.
- Collaborate with executive leadership and stakeholders to define cloud strategy, roadmaps, and business cases aligned with organizational priorities.
- Perform advanced risk assessments and develop mitigation strategies addressing security, compliance, and operational risks in cloud environments.
- Lead evaluation and integration of new cloud technologies and tools, assessing potential organizational impacts and benefits.
- Improve cloud architecture practices using feedback, performance data, and industry trends.
- Lead Platform’s role in cloud transformation—including orchestration, provisioning, and workload patterns—and ensure timely delivery within budget and architectural standards.
- Share architectural insights with peers and industry professionals.
- Provide consulting and trusted-advisor guidance on issues and trends using expertise and best-practice knowledge.
- Promote architectural best practices within platform teams through knowledge sharing and coaching.
- Define technical direction, system architecture, and software architecture for supported programs, including ownership of non-functional requirements in alignment with functional requirements, program standards, and enterprise architecture.
- Lead technical designs and oversee design implementation and codebases, ensuring industry standards and best practices are applied to technical designs, code, and system development.
- Collaborate with product management to refine team and program backlogs by reviewing business cases, providing estimates, defining architectural enablers, and identifying and addressing implementation risks.
- Collaborate with technical and architectural leadership across program teams to align technical designs with enterprise architecture and comply with product and industry practices and regulations.
- Own the architectural roadmap and contribute to the product roadmap with program leadership.
- Mentor, coach, train, and provide feedback to program members, and provide leadership with feedback on team technical abilities.
- Influence and lead standard processes and practices within a program, including backlog refinement, planning, work estimation, solution demonstrations, and software reviews.
- Develop prototypes to evaluate and demonstrate architectural concepts and new software-design technologies.
- Contribute to program and team growth and quality through knowledge sharing and coaching on software-design best practices and market trends.
- Multi-cloud experience with AWS and Azure.
- Knowledge of cloud security, compliance, and governance frameworks.
- Experience with cost optimization and FinOps practices.
- Published thought leadership or speaking experience on cloud architecture.
- Eligible for variable compensation and bonus.
About the company
Hyland provides enterprise content management (ECM) solutions that help organizations manage content, processes, and cases from a single platform. Its OnBase product offers a unified view of information, enabling access to the right data when needed and supporting content services, workflows, and case management, with cloud-enabled options for scalability. Hyland differentiates itself with an industry-agnostic, integrated platform that supports digital transformation across healthcare, financial services, government, and education while prioritizing compliance and efficient operations. The company aims to help organizations modernize information management, improve efficiency, stay compliant, and deliver better experiences.
Company Size
1,001-5,000
Company Stage
Debt Financing
Total Funding
$3.4B
Headquarters
Westlake, Texas
Founded
1991
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Simplify's Take
What believers are saying
- 2026 Microsoft Azure partnership expands pipeline through co-sell and existing Azure commitments.
- 2026 product releases, including Intelligent Transcripts and Agentic GL Coding, widen use cases.
- Hyland retained Gartner leader status in 2026, supporting enterprise credibility and renewals.
What critics are saying
- Thoma Bravo leverage from the 2023 $3.4 billion unitranche remains a cash-flow burden.
- Gartner leadership masks crowded ECM competition from OpenText, Microsoft, and cloud-native workflow vendors.
- Failure to monetize agentic AI fast leaves Hyland a legacy ECM roll-up facing margin compression.
What makes Hyland unique
- Content Innovation Cloud federates OnBase, Alfresco, Nuxeo, and SharePoint without migration.
- Hyland pairs governed content with agentic AI for regulated workflows in healthcare and finance.
- Microsoft Azure partnership gives Hyland global reach, co-sell motion, and Marketplace distribution.
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Benefits
Remote Work Options
Hybrid Work Options
Wellness Program
Growth & Insights and Company News
6 month growth
0%1 year growth
0%2 year growth
0%Hyland has appointed Michael Haugen as senior vice president of sales for its Content Innovation Cloud division. Haugen will oversee revenue, bookings, go-to-market strategy, and long-term growth for the content intelligence and automation portfolio. Haugen brings over 30 years of enterprise software experience. He previously served as general manager at insightsoftware, where he held profit and loss responsibility for a $125 million business unit. Before that, he was chief revenue officer for the Americas at Planview, delivering double-digit year-over-year bookings growth. The appointment comes as Hyland aims to expand its leadership in content intelligence for enterprise automation. Steve Baird, chief revenue officer, said the role requires aligning platform differentiation with go-to-market strategy as demand grows for governed AI foundations.
Hyland, a global leader in content intelligence and automation, has appointed Arunava Saha Dalal as Chief Strategy and Transformation Officer. Dalal brings nearly two decades of management consulting and enterprise AI expertise to the role. As Chief Strategy and Transformation Officer, Dalal will lead Hyland's corporate strategy function, working with executive leadership to sharpen competitive positioning and guide investment priorities. He will also focus on accelerating revenue transformation and advancing international growth. Dalal most recently served as a Partner at Bain & Company, where he led strategic initiatives for clients across industries, with particular focus on healthcare. His appointment comes as Hyland accelerates growth in the content intelligence and automation market, particularly in regulated industries.
US colleges face mounting enrollment pressures as high school graduates decline from 3.9 million in 2025 to a projected 3.4 million by 2041. Institutions are increasingly targeting transfer students, but manual transcript processing—often taking over 20 minutes per document—creates significant bottlenecks. Hyland has launched Intelligent Transcripts, an AI-powered solution that automates academic document processing. The technology interprets complex, multi-institution transcript records and converts them into structured data for faster admissions decisions. The system integrates with existing platforms, including student information systems, and routes exceptions for human review only when confidence thresholds aren't met. Grand Rapids Community College reports the workflow significantly reduces processing time and human error. The solution addresses what's become a critical mismatch: institutions pursuing growing transfer student populations whilst relying on their slowest processing methods.
Erie Insurance is partnering with Hyland to deploy the Content Innovation Cloud, transforming unstructured content into operational intelligence across nearly seven million policies. As the 12th largest auto insurer and 11th largest home insurer in the US, Erie faces challenges with approximately 80% of its documents being unstructured content, including emails, text documents and voice recordings. The deployment extends Erie's existing relationship with Hyland, building upon its current use of Hyland OnBase as its core enterprise content management repository. The Content Innovation Cloud will federate and activate unstructured content with governance enabled through security, permissions and access controls. The platform aims to help Erie's teams accelerate decision-making, work more efficiently and better support employees, agents and customers whilst advancing the company's modernisation and expense reduction priorities.
Hyland, a global enterprise content management leader, has partnered with Microsoft to bring its Content Innovation Cloud to Microsoft Azure. The collaboration aims to accelerate AI-driven enterprise transformation by combining Hyland's governed content platform with Azure's ecosystem. The partnership addresses a critical bottleneck in AI adoption: grounding AI models in trusted, governed enterprise content. Hyland and Microsoft will launch joint go-to-market and co-sell initiatives targeting content-rich, regulated industries including healthcare, insurance, financial services and government. Hyland solutions will be available through Microsoft Marketplace, enabling customers to use existing Azure commitments and streamline procurement. The partnership supports Hyland's multicloud strategy, allowing deployment across regions whilst maintaining data sovereignty and compliance requirements. Azure's global reach enhances Hyland's ability to serve customers at different stages of their AI journeys.