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Ruby Hotels

European lean-luxury lifestyle hotel operator

Host Service & Reception Night

Hotel Guest ServicesUpdated on Nov 11
Full-timeMarseille, FranceNo salary listedIn-person

About the Job

Requirements

  • Ideally, have some prior experience in the hotel industry, although prior knowledge of mise en place is not required.
  • Be comfortable working primarily at night and on staggered schedules while remaining attentive.
  • Be reliable, versatile, and willing to learn.
  • Show empathy and share enthusiasm with others.
  • Have a sense of humor, enjoy teamwork, and enjoy interacting with guests.
  • Speak French and English fluently.

Responsibilities

  • Serve as a versatile, multitasking first point of contact for guests and help them feel at home from arrival through their last drink.
  • Prepare cocktails, drinks, and snacks while ensuring smooth service.
  • Prepare the breakfast buffet and set tables for the following morning.
  • Watch over the hotel during the night and care for guests.
  • Handle the end-of-day closing carefully and ensure everything runs as planned.
  • Share recommendations with guests and introduce them to notable places in the city.

About the Company

Ruby Hotels

European lean-luxury lifestyle hotel operator

Ruby Hotels operates urban lifestyle hotels and Ruby Workspaces across Europe, offering lean luxury with high-quality essentials and fewer services. Its hotels are built in prime city-center locations and often converted from offices or retail spaces, using modular construction and automated, centralized back-end processes with self-service check-in. This approach keeps costs down and spaces design-led, delivering stylish rooms with good beds and features while avoiding expensive amenities like full-service dining. The goal is to provide premium, accessible stays and flexible workspaces, and to scale the concept globally, a path evidenced by its acquisition by IHG and ongoing expansion.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Munich, Germany
Founded
2013

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