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MUFG

Global bank offering diversified financial services

Account Management - First Line Client Liaison/Know Your Customer Officer, Analyst

Financial Crime & AMLConfirmed live in the last 24 hours
Full-timeToronto, ON, CanadaNo salary listedIn-person

About the Job

Requirements

  • Prior experience working with corporate banking clients, preferably in client onboarding and Know Your Customer (KYC).
  • A keen interest in understanding Bank Secrecy Act (BSA)/anti-money laundering (AML), Office of Foreign Assets Control (OFAC), and sanctions laws and regulations.
  • A strong risk-principles orientation.
  • Ability to engage local and overseas stakeholders across different time zones.
  • A bachelor's degree in Business, Finance, or Economics, or equivalent work experience.

Responsibilities

  • Ensure timely execution of client onboarding processes and proactively escalate deals at risk to management.
  • Customize emails to streamline KYC requirements, enhance client experience, and reduce complexity.
  • Engage directly with clients, including treasury, legal, and compliance teams, and coordinate access to deal sites.
  • Collaborate with internal and external stakeholders to support comprehensive KYC reviews.
  • Respond accurately and promptly to requests for information related to KYC, risk, and compliance issues.
  • Maintain a deep understanding of client relationships and product risk across global and local business areas.
  • Adhere to the organization's global and U.S. KYC standards and procedures for the First Line of Defense.
  • Meet performance metrics, including deal deadlines, document collection service-level agreements, and KYC quality benchmarks.
  • Identify and escalate risk flags, using training and guidance from governance and advisory teams.
  • Partner with relationship managers and product groups to address anti-money laundering, sanctions, and compliance issues.
  • Communicate assertively and professionally with internal and external stakeholders.
  • Develop subject matter expertise in assigned verticals.
  • Adhere to policy requirements and complete training on time.
  • Cross-support team members and other verticals as assigned by a Director.
  • Support cross-functional initiatives and projects assigned by management, including VP- or Director-led efforts.
  • Support GCIB goals and targets, revenue growth, and the bank's other strategy pillars, including the 'one FLODCO team' approach.

Desired Qualifications

  • CAMS (Certified Anti-Money Laundering Specialist) certification is considered an asset.

About the Company

MUFG

Global bank offering diversified financial services

MUFG is a major global financial group that provides a wide range of banking and financial services, including commercial and trust banking, securities, credit cards, and asset management. Its products are delivered through a network of domestic and international banks, digital platforms, and financial advisers, offering loans, deposits, payments, investment services, and asset management. MUFG stands out due to its size and scale as one of the world’s largest financial groups, its diversified offerings across banking and securities, and its strong international presence (notably expanding in the U.S. after investing in Morgan Stanley in 2008). Its goal is to support economic growth worldwide by expanding its global footprint and promoting sustainable finance.

Company size
10,001+
Company stage
IPO
Headquarters
Tokyo, Japan
Founded
2006

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